Customer Testimonials
Excellent service - very solutions focused!
All the staff were so friendly and really helpful!
Trek Whitfords provide exceptional service, the whole team provides you with the right product at the right price.
The team at TREK Richmond - are impressive. Not only are they friendly and welcoming - they are accommodating, knowledgeable, helpful and understanding! Always enjoy going into the shop - because I am guaranteed to receive a listen and attentive hear and expert advice about bikes and related products! Keep up the great work.
Amazing service in store. Thanks Ash!!
Awesome customer service, very nice and really helpful. Awsome pricing (don’t try to rip you off) and do great quality work. I recently got some things done on my bike and they did a great job.
Great Trek Bicycle dealer with a very large display of Trek Bicycles in store. Staff is very friendly and helpful. Great customer service very happy with the service provided.
Friendly helpful service.
Personal service
Friendly, professional and helpful staff.
I had a Level 2 service, plus a few extras like a new chain etc. service was prompt, efficient & completed well. I rode out of the shop like I was on air! Great.
Very friendly staff who were informative and happy to help, grateful for this service as I am new to cycling. Would highly recommend. Great customer service.
Very helpful
Ken was awesome from the second I walked through the door, first time buying a bike from Bennetts green and the effort he made to get me on a bike so quick was something I’d expect if I was a longtime customer, he was also very helpful with any question i had and made sure I was comfortable with everything when delivering the bike to me, looking forward to more purchases in the future
Very easy to deal with.
Friendly, helpful and knowledgeable staff.
Great communication. So much knowledge!
First time dealing with Trek, the staff member was very helpful and knew his stuff.
Good prices and their service backup put your mind at rest.
Great service from the team, really helpful.
Great products and friendly service from all the staff
There is a great team at the Trek Windsor shop. Always very helpful, very friendly, very quick with servicing my bike. I bought my Trek Madone from the shop about 18 months ago - great bike!
Helpful advice, friendly service from the staff. Looking forward to getting my mountain bike serviced.
Friendly and helpful service
The bike I bought (FX2) is perfect for my use. It is a bike with the right combination of features and nothing that is superfluous. I liked it immediately that I rode it.
Con and the team were very knowledgeable and the ability and flexibility to try out the bike before purchase was great. Then all the extra add ons like bottle cages, lights etc was covered very thoroughly and different options given to tailor the experience and purchase to what I was looking for. Overall was a great experience!
Knowledgeable, helpful
Service from the boys in store was amazing! Answered all our questions and provided great advice. Was an extremely friendly and comfortable experience.
Excellent customer service extremely friendly
The service at this store has always ben excellent.
Great range of products , service was excellent on all times I visited the store. I had a warranty issue and this was handled professionally with ease.