Customer Testimonials
Quality products with friendly and informed service. Impressed.
Great customer service
Wide range, friendly staff, great service
My bike feels fabulous after the service and replacement parts. The guys managed to juggle other service bookings to fit mine in at no notice, for which I am very grateful. Thank you!
Great staff and service
Super responsive staff who received and built my bike faster than expected. They helped me set everything up to transition seamlessly from my old bike.
Great range and customer service
Friendly capable staff
clear layout staff knows their products
Great service and friendly staff
Great friendly service from the team.
Product is good, but it is the people that really make the difference.....always professional, always polite and always ready to help.
Friendly
Knowledgeable
Helpful
Great customer service, professional & prompt
very helpful service
The sales assistant was friendly, knowledgeable, patient and didn’t employ any sales techniques. We bought the bikes as we like the quality of them and because of the assistant, including ongoing support
Some one is always happy to help and explain everything you need to know about all products.
Staff were helpful and friendly
You helped me out
My problem was simple and would not have taken long to fix, but regardless, you expressed the desire to engage and help. That is a good feeling for a customer
I felt listened to and welcomed by the staff
I will come back to purchase and for service requirements
Quality bikes and exceptional service from Tom at Hoppers Crossing. Highly recommended.
Very helpful staff.
Fantastic bike with amazing customer service from King. We needed a bike while travelling and called in to hoppers crossing with our caravan…King knew exactly what our 11 year old would need and one very happy boy riding with a new love of riding!
Emily was amazing .. professional, knowledgeable and over delivered on her promises.
Fast turnaround, good service, ability to drop in, good prices.
Good brand and great customer service.
Always received with a friendly and helpful welcome. Great products and very competent service.
The advice and service was excellent
My new bike is awesome - super comfortable and fun to ride. Kevin's assistance was fantastic, too. He set up my bike well and was very helpful. Merci, Kevin!
Friendly and helpful team!
Really nice team, very communicative and helpful yet not overbearing. Will definitely be back