Customer Testimonials
Friendly service from people who know their stuff.
Great value for money not overpriced and fast service
As always, greeted with a smile as well as fast and friendly local service. Thank you
Fixed my bike. Great service. Reasonable cost.
Very helpful and knowledgeable, great service 👍🏻
I phoned to arrange for removal of a tricky bottom bracket, from my very first contact I was treated like a valued customer. The guys in the workshop were great and with a fair bit of sweat and some mild swearing they had the offending bearing removed, and the frame threads tapped and cleaned. They gave me advice on which grease to use in future to avoid the thread sticking again. I would 100% recommend whether you’re buying a bike, components and especially if you need service or repairs.
The trek crew looks after my every need. Always go beyond what i would expect from a person service.
Friendly and knowledgable staff that do good work for fair prices
They offer all round bike support services - sales, services, fixes, bike accessories, bike hire. Friendly and knowledgeable staff!
Friendly staff and great customer service. Always provide a number of options to solutions, including cheaper options to get you back riding asap.
Excellent service service!
Great products available and excellent service. Would highly recommend.
Took my bike into wheelbase for a service. From start to finish it was vet straight forward. Staff are friendly and knowledgeable. Overall no issues whatsoever
The staff are such a helpful bunch.
A good place to buy and have a bike serviced. Much recommended.
Very good products, and excellent service.
Fast & professional service
The showroom is vast and there is a fantastic selection of both bikes and equipment. The staff are so friendly and helpful, always on hand to give advice and show you a product without any pressures to buy. I recommend them to everyone, we bought two bikes and some equipment and will be definitely use them for servicing, and further purchases. Outstanding!
Everyone at Cyclefit makes you feel like an elite cyclist, but I am only a middle aged cyclist. Such a great place to get excited about bikes. Thank you to Jimmy for all your help
Good brands, always able to help with issues.
This is my 4th Trek bike. Love the quality and feel of the bikes
Excellent customer service from start to finish, friendly helpful and informative.
Fast and efficient service, quality products!
Friendly and knowledgeable service.
You normally have what I want in store or can order it and it arrives quickly
Lee Handley was excellent as always
They are approachable, personable and will not try and force unsuitable products on unwilling purchasers
Used Cheltenham Cycles over many years always very friendly, helpful and knowledgeable.
Very good service and helpful advice enable me to buy the accessories I specifically needed. Also, the items were stocked.
A reason sale discount was applied.
Happy customer, thank you.
Absolutely brilliant, personal service from Ben and the team. Alongside sourcing a perfect Cube gravel bike to get me racing, Ben also sorted out a second set of wheels to keep my going when it gets muddy!
Theo is an asset to the store. Helpful, friendly and a mountain biker!

Great work again from the team !!