Customer Testimonials
Great communication from Mariana reminding us of our Level 1 service. Clear understanding of what needed to be done and the costs involved. Efficient and professional service by Ed. Very happy.
Great service by Jay and the team. I can't recommend highly enough!
helpfull proffesional
Wonderful Service, polite, friendly and attentive and not pushy. Honest service at its best.
Good friendly service and excellent advice
Customer service, very helpful friendly staff
Great service
Friendly knowledgeable staff, efficient, good value for money
The whole team is excellent , very knowledgeable and particularly good at providing technical advice and managing and delivering expectations.
Quality products and polite and helpful staff.
First time visit, Staff all very friendly and helpful. Fixed my bike same day, excellent service
Thankyou
eBikes were new, friendly service and great coffee on site
Everyone at Bay Cycles understand great customer service. Without exception, my experience with the fantastic team at Bay Cycles is fantastic.
The staff are friendly and very professional. My bike service was completed in good time and I was notified as promised.
Excellent team, good customer service
Knowledge and good advice and choice
The staff were really helpful and I was very pleased with my level 2 service
Local shop with real products and real service / advice!
Great service nice and welcoming
Great job on servicing my bike .
John, Ben and Pete are absolute legends and they have been for over twenty years! Totally trusted to do a 100% job every time
Friendly, good advice.
Good opening hours.
Quick service.
great service as always by the hole team at roots
excellent friendly advice and service
I have bought a couple of bikes over the years from Wheelbase. I find their staff are very helpful and knowledgeable. I'd happily shop there again.
Always friendly and efficient service - spot on!
Very responsive & efficient service
Super helpful, professional and friendly. Would not shop at any other.
Helpful staff and range of products
good range of products
informative staff
good to be able to include a bike fit in the process of getting a new bike

Happy with the range and great advice to fit my needs.
Staff are always available but happy to let you look around and add their thoughts/answer queries when asked.
Interest free option useful too.