Customer Testimonials
Great service, bike shop ran by cyclists, mountain bikers.
Friendly customer service and quick turnaround on repairs.
Easy to order the bike, delivery was quick and instructions for assembly were easy to follow and the bike rides oerfectly. Thank you to Peter and Leo for organising everything easy!
I was able to speak to someone at Cycle Technology to explain that I needed the item I was buying by a certain date, as it was a birthday present. The person I spoke to was very helpful and said they would order the item straight away to enable me to receive it in time. I did get the item in time and was very happy with the product and the service.
Bought a bike through online sales, and I’m very happy. Delivered on a day of my choosing, really well prepared and packed, and great support too.
Good communication with the team
Good service, friendly and matters dealt with with integrity.
Great advice and efficient service
delivered on time & as promised!
Very helpful and knowledgeable staff.
Friendly and informative service from the team!
Very reliable and cheerful and empathetic service
I had very good after sales service to load up my new cycle computer. The assistant spent 20 minutes with me. Excellent customer care
Great service from the guys at Cycles UK in Chelmsford.
I dealt with Ciaran. He was very professional and helpful
thank you
First name removed
Super fast and efficient delivery
The Customer service that I received from Dave Johnson was superb,
I can not praise him high enough. made my experience and joy of getting my First E-bike extra special,
Thank you.
Friendly service
Great customer service :) Went beyond to help me.
Quite apart from the quality of the service (brilliant as ever) the personal touches are just so impressive. To be greated by name in this day and age is just so very welcome.
I have uses Head for the Hills for many years and i cannot imagine using anyone else.
Friendly, and very helpful.
Staff are very helpful and very professional, and the delivery service is super quick
Excellent service. Friendly. Knowledge. Quality parts
Just really good customer service. Matt did a great job bringing my old Pinerello back to life.
Once again superb service and go above and beyond to help me secure my sons second bike...
The jersey top fits perfectly.
Extremely helpful staff. Sold me a quality bike without pressurising my decision.
Genuine advice- would highly recommend.
Excellently helpful staff with great advice.
Very professional service and the repair was clearly explained.
It was done very promptly as well.

A trusted member of Leicester's cycling community, A trusty workshop that can answer all my questions and a sales team that is never pushy, and always up for a chat about what's new in the cycling world, something you can't get if you buy things online!
LONG LIVE THE LOCAL BIKE SHOP!