Customer Testimonials
Team was really helpful, thank you!
Friendly, efficient professional service
Fair prices, good delivery times, and friendly helpful after sales customer service
Very helpful and sorted my bike out promptly
All very satisfactory. Staff communicate well and are friendly. Clear information about what needs doing and servicing. Useful car park nearby.
Great service, had the product I needed, got it to me fast and very friendly and helpful.
Highly recommend them.
First name removed
I only bought a bottle cage! It's fine. It was helpful that you guys let me borrow a hex key to fit it so I didn't have to dig through my seat bag for one.
A quality range of bikes and knowledgeable friendly staff.
Really helpful staff and fixed my bike the same day!
I like the fact you can ring up speak to an expert get what you want and get it the next day most of the time , keep doing what you do guys
As always I have been going to the bike shop for years great customer service and excellent quality product and the team are awesome and go that extra bit to ensure the customer is totally satisfied 👊
Everything you require for cycling all reasonably priced. Items arrived quickly.
Quick service at reasonable prices.
Always a good range of quality bikes. Staff are really friendly and knowledgeable
Great range of bikes, extremely helpful and knowledgeable staff. Unlike many bike shops, Big Bear Bikes allow extended test rides on the actual bike you want - such a refreshing change! Was pleased with the whole experience from first visit to riding away on my new bike.
Helpful and informative on advice
With the service on my E MTB
Thank you
I had a lovely experience with Peddlers. They repaired my late father's bike that had been gifted to me when he passed. The service was faster than anticipated and I was really pleased with the work they did. I am now able to use my Dad's bike daily and it has brought me alot of comfort. Thank you. 😊
Always happy to listen and help sort out what ever issues you have with your bike
Good customer communication
Friendly and knowledgeable and always very helpful
Good friendly service
Great staff and very friendly and helpful
Comprehensive service which is executed professionally.
Very informative,friendly and patient staff. I dealt with Leo
Great customer service and knowledge.
Very friendly team who assisted me with all my requirements on my visit, notably as I am a novice cyclist and was looking for help and guidance.
Great speedy service for a puncture repair
Everything
Cooksons have some really great bikes and products. The team are friendly and helpful, and do a great job servicing and repairing the bikes. I’ve been going there for years now and wouldn’t go anywhere else.
Professional and friendly

The products stocked are great quality, and the staff are genuinely interested in helping.