Customer Testimonials
Very professional friendly approach. Useful advice. Will return for a test ride.
Very professional, clearly explained and good communication throughout. My serviced bike feels like new! Thank you 👍
Great customer service.
There is a great selection of bikes that you can have a go on. Staff are friendly and approachable. I wasn't approached by the the staff just a friendly hello and the usual friendly ,,"if you need any help just ask" comment which I like. No pushy sales. Great people to talk to. Alistair helped me along the way.
I'm one of those people who know what I like and the knowledge of Alistair helped guide me to the bike just right.
The staff are excellent !!
Very friendly and a good knowledge of bikes
From initial visit to picking up bike, the shop was helpful with everything. Thank you
Very friendly team as always. Love my new tool! Many thanks to Trek Shrewsbury. 😀
Really helpful staff. Had the part i needed in stock 100% recommendation from me..
Always a good atmosphere and brilliant advice.
Friendly staff and fast turnaround.
Great products and the team at Trek mk couldn’t have been more helpful. There Knowledge and experience is invaluable , they very happy to assist me with my bike.
We were recommended to you by two friends and we were not disappointed. We received astute, wise advice for our way forward with choosing an ebike, did a short test ride round Pickering, and we cannot fault the service we received when we picked up our bikes a fortnight later. We are very delighted with them and will return for their 6/8 week check when we have ridden them in.
Good follow up service, professionally completed..
The team in Trek Bracknell are simply the best!! Nothing is ever too much trouble for them
The staff are excellent, very knowledgeable, not at all pushy and most importantly listen to the needs of the customer. They also cater the entire range of cyclists from "lycra road warrriors" to "weekend wobblers"
Good friendly service
Great service
Always great service. Helpful and knowledgeable staff. Good range of products and bikes. Can drop bike off without it being booked in and will be honest on time scale for fix.
Great quality, great price, great service and great staff!!
Bike was serviced and repaired very quickly, communication was good so I knew when to collect the bike, price was very good which was a nice surprise and the icing on the cake was the bike had been cleaned to look practically new, I’m a very satisfied customer !
Easy to deal with....service staff great...couldn't be more helpful
Prompt, friendly and reliable service.
Great variety and excellent service
Great staff, very helpful
Nice shop and very helpful staff
A great bike shop. Friendly and knowledgeable staff make a visit worthwhile.
Always stocked with great bikes, clothing and accessories.
Excellent service and kept me informed about the process of my bike repairs will differently use them again and pass on to my friends and family just how happy I am
Polite, friendly and knowledgeable.
Wide choice of bikes, great advice from Matt.
Very flexible to deal with, delivered what I wanted not what they wanted.
Good service after purchase of my second bike from them.