Customer Testimonials
Swift. Friendly. Accepting a task outside their 'formal' processes. Offer of lending a great family transport bike.
Very helpful team, explained the work and went to extra detail about maintenance. Had clearly used expertise to properly check the bike and make an informed repair decision.
Everyone was really knowledgeable and helpful.
Very helpful service, they took the time to fit and adjust the bike for me and explain how to use the lock etc. when I first came in. I would definitely recommend the service.
Incredible service. The mechanics found a crack in my frame at the seat tube when I recently brought my bike in for service. They replaced the frame on warranty with the Madone SLR Gen8 and rebuilt the bike. In the meantime, they provided me with a Demo bike (Elmonda) to use while I waited for the rebuild. Customer for life with that type of service!
Friendly, inspiring, professional store experience. I felt welcomed and special, part of a kind of secret club. Great staff great products, great service.
Friendly efficient with good advice
ant service by people who know about cycling always a welcome smile and there to help.
Hi I like the ease of booking, staff are super helpful and prices seem reasonable for work carried out.
Always a friendly welcome at the shop and have been consistently pleased with their professionalism and quality of workmanship. Highly recommend!!
Fast turn around of minor repairs (ie puncture).
Friendly staff.
Absolutely mint 👌
Great service, quick and easy to deal with. Many thanks
State of the art products, great range and the service is excellent
Efficient professional and personal
Great selection and expert service
Kenny was extremely helpful and managed to find exactly what we were looking for!
Great shop , great selection always honest helpful and very knowledgeable.
My son took his wheel in recently for a freehub wobble and i was told about a possible 3week turn around due to work load - ovbiously more than fair enough and was warned from the onset... I got a message just over a week later to tell me it was complete. So not only over and above with the job but very well priced too. Ill certainly be a returning customer and cannot recommend the skinnergate cycles team enough. THANKS GUYS
Workshop carried out and upgrade to my bike, all work completed within 24 hours of the parts coming into stock. Perfect!
Friendly and professional service
Great service from the team, ordered the wrong size, they communicated there return and shipped the replacements very quickly. Highly recommend
Very helpfull, very patient, great choice of bikes etc and take a genuine interest in the customer
Bernie, Ben and the rest of the Wheelbase team have once again have provided a great service, with friendly staff both on the shop floor and within the service department.
Cheers
Steve
Good products, good knowledge and advice but above all a great team at Trek Poole
Always get a good and speedy service from the guys at Larkfield Cycles
Polite, knowledgeable, super selection of bikes, accessories and services.
Friendly, helpful and informative.
Without a doubt the UK’s best bike shop! The team here are always friendly, knowledgeable, and willing to help with absolutely anything — whether it’s a quick fix or something more complex. Nothing is ever too much trouble, and the service is consistently top-notch. Couldn’t recommend them highly enough!
Excellent customer service from knowledgeable and experienced team - nothing was too much trouble.
Solved my issues asap