Customer Testimonials
Matt and Dan and the team were very helpful! They helped us choose and size our bikes, put together our accessories, and were very helpful in guiding us where to spend the money.
They installed all the extras for us and were very patient in giving us a walkthrough of things. They even helped us load them onto the bike rack and show us how the bike rack works! Amazing and helpful service.
Fantastic products and top class service
You listen and are knowledgable
Thank you for the great service
The service and knowledge I received at Mike Vaughan cycles was outstanding would highly recommend
I got exactly what I was looking for, I have not rode a bike in 15 years.simon was extremely helpful and knows what would suit me.im only 5ft tall and we found the perfect electric bike....I love it.....I'm 66 years old.
Grand job repairing daughters EMTB for her birthday.
Friendly Service.
Team are knowledgable and great asset to the Trek Brand
Would highly recommend thia place for all your cycle goods/ needs.
After previously taking my bike for services at decathlon, it has come to light that nothing was actually replaced or addressed.
Bringing my bike to the bike shop and needing everything replacing or unseizing.
They did a wicked job on my gravel bike and the thing moves so much much free and easier to ride.
Thankyou very much :)
Great bunch of guys, excellent service on my mountain bike, with valuable advice on what I may need going forward. Very reasonable price too! Highly recommended!
great service , friendly knowable team
Everyone at the Bracknell store is fantastic!
Just good old fashioned friendly service, they have helped me with several upgrades and servicing my Specialized mountain bike, it’s like riding a new bike! I’m absolutely thrilled with there service, as soon as I can I’ll be in for a gravel bike ……
Fantastic choice and quality product
Great shop, brilliant staff, super friendly and helpful.
Great staff and fantastic reductions
Great customer service, very helpful and staff were lovely! 🙂
Excellent service, great communication - nothing not to like
Such friendly staff and you were able to fix my bike in a pinch very quickly. Saved my NC500 ride before it had even begun. Absolute legends!
Checked over my bike and tightened and diagnosed handlebar fault at no charge.Great stuff.
Extremely friendly, knowledgeable and helpful. More so than any other bike shop I've visited. Happy to talk bikes no matter ho busy the store. Questions answered no matter how stupid and made me feel like a friend more so than a customer
Great customer support and help from Louise and Toby.
High quality teaching
The customer service was outstanding! They were very helpful, kind, and professional throughout the whole process. The bike is excellent, and I couldn’t be happier. Definitely a 10/10 experience!
Friendly and informed service. Good quality products.
Reliable and quality service.
Very efficient & professional service. Received as promised. Loved the hand written card in the parcel, it was a nice touch.
I always go in there for various reasons to buy parts for my Trek. On Saturday, I had a puncture on my bike — they fixed it within 15 minutes, and I was back out riding to Oxford.
High quality products, expert staff .
Great friendly professional service