Customer Testimonials
Efficient booking system. Specialist knowledge and experience in respect of ICE recumbent trikes - especially the Workshop. Friendly and efficient staff.
Skinnergate is always reliable. The staff are straightforward and helpful, polite and courteous.
Very helpful customer service
Reasonable prices and easy online ordering.
Great local store to me and really friendly staff
Friendly
Timely
Good communicatio
Excellent location and range of bikes to hire.
Excellent service from start to finish.
Tom was fantastic, offering helpful advice and honest opinions in a friendly, non-pushy way. Being able to test ride multiple bikes was a huge plus and ultimately helped me choose the right one. The aftercare from the team has also been outstanding. I couldn’t recommend Trek Bikes—especially the Poole team—more highly.
I enjoyed the whole shop experience - good layout, good products and excellent customer service
Ended up spending £6000 which says a lot
Service and there knowledge
Good knowledge and friendly bike shop.
Friendly knowledgeable staff. Great service.
Very positive experience dealing with Wheelworx while purchasing a bike recently & flexible when making changes to the order.
Hand over and set up were excellent with lots of advice provided.
Great selection of products.
V helpful, knowledge staff. Local!!
Is just around the corner, very nice staff, they know what they do. easy no hassle dropping and collecting a bike.
Friendly and efficient service
Got my specialized part, great service by the team- First name removed
Very efficient service.
I liked the handwritten thank you note.
Peter Jones and his wife were excellent, the level of care and attention provided from the start was great. What I appreciated the most was that the approach every cyclist and every bike with the same level of detail and respect, they clearly have a wealth of knowledge in the area.
I experienced very good customer service with my dealings with Cycles UK at Chelmsford, particularly with Paul who was excellent. Many thanks.
Extremely helpful and knowledgeable staff, always willing to help in any way
Great value and quality service generally
excelent as always
Always get good advice and quality products from Bikes of Inverness. Have bought circa 6 bikes from BoI over the years. Staff are helpful and very kind.
From a friend who loses them.
Excellent service as always.
Provide a good and dependable bike repair and service facility
Very good info given by Robbie and the staff
Bike was ready and good to go
Local, friendly folks and good range of products

It took a couple of weeks for the part to show up—apparently it was on a scenic tour of the country. Once I finally dropped the bike off at the shop, they hit me with a surprisingly convincing pitch for upgrading my headset bearings. Honestly, they made it sound like my bike would ascend to a higher plane of existence. Good thing I had the info ahead of time—makes it way easier to pretend I know what I’m doing.