Customer Testimonials
These guy's give the best service I have ever received in a bike shop, don't go any where else.
I receive a call as soon as there was a potential issue with the availability of the product I ordered which was very helpful however I eventually received my order as expected! Many Thanks!!
Fast Delivery
Friendly Service. Ciarron is very pleasant to deal with.
The staff in store are extremely helpful and provide great advice when asked questions about products in the store.
Excellent service as always, staff are very friendly.
Love the brand, the team in Milton Keynes go above and beyond, I travel over an hour and a half just to use you guys. My daughter is getting into MTB as well and her bike WILL be a Trek.
Customer service is amazing they are very helpful and know there stuff. Do a great job and help anywhere they can would recommend to everyone.
Fast service. Quality products and expertly set up equipment
Very friendly & knowledgeable & the return service is a great incentive. Thank you
Always great service and extremely helpful staff! Highly recommend to anyone
very helpfull and knowledgeable staff
Highly reccomend!
Great customer service, really helpful staff with, all very willing and able to help.
Helpful and informative staff
I bought a pair of bontrager road cycling shoes and cleats. I looked both online and in other local bike shops prior to purchase and both items are good quality and competitively priced. The manager of the shop fitted the cleats to the shoes saving me a job.
Helpful staff
Excellent communication and service.
Great Service
The service I received was second to none. Very friendly staff. Maneth and Lee are very knowledgeable about bikes and explained the right options for us. Maneth also took the opportunity to inform me about all the available offers.
I will certainly be visiting the Trek Bike shop in Shrewsbury again for my next bike.
Great advice, Great service
I’ve always had great customer service from ROA and really appreciate their help, knowledge and guidance in purchasing the right bike and subsequent parts and accessories.
I enjoyed the banter and friendliness of the team it was a great experience and I walked away very happy, thank you
Martin came across as a very considerate and thoughtful person over the phone , when booking a bike fit . In person he was that , patient and extremely helpful , I couldn’t be happier .
It’s good to know that I now have a cycle shop I know I can turn to for any help needed .
Great service and products. Always happy to chat through specific requirements and offer options. Quick and professional service
Excellent throughout.
Great selection, really friendly and helpful staff
Friendly, well priced and quick service
Staff were so friendly and kind.
Would highly recommend! Very knowledge and supportive
Very prompt on the day in question to take in the bike and do the work in a few hours
I found Iain to be incredibly helpful especially as I arrived not knowing what I wanted. He put me at ease straight away and allowed me to try different sizes and set ups.
On pick up he was still happy to change the set up and explained everything simply.
Great service.