Customer Testimonials
Accessories for my bike
Quick turn around, great build quality, and easy to navigate the wheel builder choices.
Good customer service and knowledgeable staff.
Great service from Jaimie, went above and beyond to fix my bike, find the problem and explain as he went along.
I had a saddle fit. Friendly, helpful, attentive and informative. I’ve already recommended to my friends.
Very professional advice and service.
Great advice, good service and well stocked shop
I found all the staff very knowledgeable and helpful, I was dealt with by Oliver who was very professional , he made the whole experience very pleasant and easy
The Trek marque is the guarantee of quality. The staff are all experts in their field. Very friendly and accommodating.
Bike had a service and although it needed a few parts and altogether not that cheap, the bike rides like new so was worth the cost. It was ready as planned and communication was good. Excellent service thank you.
Great Service and awesome knowledge
10/10 amazing service - best bike shop
Good price, friendly and great knowledge. Would recommend.
Fantastic service in store with Louise. Super knowledgeable about electric bikes and very efficient from time of submitting order to collection. Also reasonably priced. Delighted with my purchase for the commute to work.
Over the last few years I have bought 3 bikes from Alf Jones Cycles. I have always found them to be helpful with my choices, sizing and after sales support.
Although I do a lot of my own maintenance, I have always taken my bikes to Alf’s for any work I couldn’t do. Service has always been good.
Their choices are good, bespoke bike builds are available along with a reasonable selection of clothing and accessories.
Definitely recommended!
Friendly staff front of shop always have time for a conversation
Helpful and friendly staff
Helpful
Great communication, solid bikes and friendly help.
Service done thoroughly. Work order explained. Helpful staff.
Efficient and effective
Efficient service , always.complete work on time , friendly staff and quality work
All the products I have bought have been recommended by YorkCycleworks and have been top notch.
The main thing I like about YorkCycle Works is all the staff that work there.
Fraz and the team thank you for evertything over the years.
Easy to use
Very friendly staff
No hassle
No issues
How I like to shop
Excellent products.
Great customer service!
I had a great experience buying a full-suspension MTB. Iain at Trek Bath was knowledgeable, friendly and patient :-) He made sure I got the right bike for what I needed and explained how all the technology worked. Lucky to have such a great bike shop locally. Thanks, Gee
Very friendly service, unrushed, knowledgeable staff. Will be using Wildside again without doubt.
Always quality reliable work
Helpful and polite staff
The communication is brilliant, i could ring and ask them anything and they was always happy to help. It was nice to receive a phone call from this company rather than emails like any other place. 110% I would recommend