Customer Testimonials
Fast and efficient service.
Ben was a great help. His advice was always honest and truly invaluable
Prompt and professional service
Absolutely love my local bike shop. I always feel so welcome - friendly and helpful staff who genuinely care.
Very good service
Customer service is spot on ,every one is prepared to help and on time .You keep your words .
All staff were super helpful and informative throughout the process. Thanks
Very friendly and professional service at short notice
Fantastic service from the Wheelbase staff once again, both in sales and service departments.
Really appreciate your help over the years!
I cannot praise the team at the E-bike Centre enough. From the very first moment I reached out to them, their customer service, availability, and professionalism were second to none. I was incredibly fortunate to catch a fantastic offer on their website, and every single step of the journey, from the sale and customer support to the seamless delivery of the bicycle, has been absolutely flawless and fantastic. They truly go above and beyond for their customers. I am thrilled with my new e-bike and highly recommend this great experience to everyone!
Excellent customer service.
Had a slight issue with ordering multiple pairs of socks and not being able to for fill the order. George helped to find alternative socks and quickly got dispatched without having to pay postage again. Thank you!
Personell and good advice
Very good mechanics, reasonably priced, quick turn around, knowledgeable and helpful.
They are sturdy and look great. You get a one year service.
Good customer service.
Always very helpful with a friendly face.
Very knowledgeable and friendly staff. Explain all options well. Bike always leaves the shop like new
Friendly and helpful as always
Fast and efficient
Great service, nice team and very professional
Helpful efficient and knowledgeable.
⭐⭐⭐⭐⭐
Fantastic service! The team was incredibly helpful and managed to solve the issue with my bike. Friendly, professional, and honest. Highly recommended!
Good range of quality products and knowledge of staff
Excellent service and knowledge from Pete
Very helpful and friendly service
The staff were so friendly, helpful and patient. We really valued them sharing their own experiences with similar products and that helped us make an informed choice. I tell all my friends about the store and encourage them to go get a bike there when they’re ready.
Oh also the help explaining the cycle to work scheme was amazing, thank you so much for that
No pushy sales rich was very helpful at every point couldn’t recommend enough
Great service. I even got a personal phone call to give me an update on my order.
Very helpful and professional service