Customer Testimonials
Good range of products, nice atmosphere in the shop. Responsive to emails.
Had a broken spoke on a rear wheel. Popped in Saturday morning expecting something back through the week and the wheel was ready just after lunch on the Saturday so could ride on Sunday! Fantastic service! A huge thank you to the team
Great customer service
Great bikes and staff. Very helpful, lots of good advice and super friendly!
Friendly and engaging
Workshop has always been brilliant, and my go to shop for any mechanicals. Thank you to Ben and the team for the advice and service!
Always like the passion and interest in cycling and delivering a quality service.
Nice experience
Fantastic service yet again from the team. Bike dropped off at 9:00am all works completed and picked up by 12:00pm - prices are fair. Workmanship top draw - but above all else genuine top people to deal with!
Fast service and delivery
Great deal of knowledge combined with great service!
Good product for a good price that I know will fit
Perseverance in finding out what was wrong with my ebike and eventually fixing the fault as economically as possible. It took a while but I was relieved to know it wasn't the battery.
Friendly, professional, prompt
Quick, efficient, friendly and reliable at a reasonable cost
Fully recommend this shop and staff
Professional, courteous, friendly, good communications, helpful honest.
Fantastic service from the eBike Centre, they kept in touch from the very start of my order, it was delivered on time, very well packed and exactly what I ordered I would certainly recommend using this company, I will definitely use them again, very well done to all at eBike centre.
Friendly staff who know everything there is to know about bikes and accessories. Staff are always happy, smiling and willing to help it makes going in there a pleasure
Fast
Easily Accessible
Friendly and always willing to fully explain repairs/issues
The staff have always been really helpful and friendly. Their knowledge of products and advice is very valuable.
Highly recommended
the best customer service ever
Excellent bike fit with Peter yesterday! Obviously knows his stuff and got me comfortable on my bike. Didn't try and upsell anything and was extremely honest. Couldn't have asked for a better experience.
Many thanks Richard
Great service
Great cycle shoes! The assistant was extremely knowledgable and kind and helpful!
Friendly and quick
Great staff fantastic service very well looked after sort wheel no fuse and very quick return many thanks get job
Very helpful, friendly staff
Parts on the shelf can be fitted as and when required
10 out of 10 for service at Trek Fox Valley 👍
Very good customer service