Customer Testimonials
Always friendly and helpful.
Very reliable & Professional service. I travel from North Wales to Cookson Cycles for all my Trek Ebike repairs & service’s because of the friendly welcome & attention to detail from all the lads @ Cookson’ s over many many years. Thanks to all 👍
Excellent service, Everyone super helpful and knowledgeable.
Staff are always really helpful and friendly, and the work on my bike when needed is always spot on
I called at 10 to see if the mechanic was available to look at my bike. Took it. Put it straight on the stand and fixed the issue there and then. Tuned everything. Back on the road by 12.
They are always helpful and do a great job. What more could you want?
I am always impressed with the friendly and professional service from Barry and Mark at Ridgeway cycles. Combine that with competitive pricing, and good advice, it pays to support your local bike shop.
Thank you Martyn and team helping me with a quick service and tyre change for my Marlin 5...Really great friendly and professional service!
Really nice staff and service. My bike came back like if was brand new
Very impressed from a call after ordering online to confirm the order but also thank me for the order, to the updates on order and build of the bike to collecting. Genuinely cannot fault any part of the whole process and to top it off, it was the best price I could find for the bike I wanted. Thank you.
Everything good, absolutely no downsides. Brilliant, friendly service from start to finish at my closest branch in Darlington, and also by e-mail to Wheelbase HQ at Stavely. I couldn't be happier.
Fantastic staff, knowledgeable and helpful
Great bikes. I have two Treks. One for road and one for touring. Both are excellent. I also bought their curcuit shoes and helmet for every day cycling. Both do the job well and comfortable. Just bought the Trek electric portable tyre pump. So life just got easies on the bike!
Fantastic Service.
Very professional, polite, friendly and approachable.
Very knowledgeable.
Highly recommend.
Excellent customer service, products were at a good price
Keep service records on fie so Its like a car service
Fast, efficient, knowledgeable. Great to have a local service with a quick turnaround.
Great service received again today from the team at Trek MK, Ian resolved a small technical issue while I grabbed a coffee. Thanks again for your help, I look forward to my next visit.
Thorough understanding of the problems with mountain bike tyres & range of solutions. Very quick and efficient service.
Always very reliable, if you order something it comes, communication is excellent so you always know where you are. The can get a wide range of stuff if you ask and customer service has always been top notch. I’ll pay slightly higher prices to support them in return for great service and having them local
Product is very good quality, sales service excellent, knowledgeable and informative. Great range on display and in stock.
Great shop for all your accessories good advice on bike gear and a nice vibe to the place with the coffee shop 🚴🏻
As always amazing service. Best Bike shop in Sussex.
Brilliant service yet again from Dan, Jonny & Matt. The third bike from them. The best service anywhere in the area. Knowledgeable and engaging. Thanks 👍
I was recommend to Trek St Albans. It was not particularly close to where I live, but I went with the recommendation. And wasn’t disappointed! Everything about the service and products was first class. Alex was truly excellent and no question was too much trouble. Throughout I felt in very safe and knowledgeable hands and the whole process was made very easy and enjoyable. Ask for Alex !! Would thoroughly recommend.
High quality products.
Expertly knowledgeable staff who are helpful, without being pushy or condescending, towards all levels ( and genders) of cyclists.
Evolution cycles are amazing
Great knowledge
And great customer service
Staff are very friendly and very knowledgeable about all aspects of off cycling.
The staff are always helpful and friendly going above and beyond to fix problems with my sons bikes
Great friendly staff
Go the extra mile to help
Customer service was excellent. Ben did a fantastic job re: bike fit and bike choice.