Customer Testimonials
Booked my bike in for a service by Chris and it was done on the day and collected the following day. Chris explained what work he had done and I am very happy with the quality of the work and keeping me informed.
Blair
Great job servicing my mountain bike it’s running better than when it was brand new !
Always great service and friendly
Great service. Fast, efficient and friendly.
Reply to me very quickly about orders and orders were just as subscribed will use site again
Staff are always very friendly, approachable and helpful. Products are well laid out and presented in the shop.
Great bikes. Outstanding customer service and quality workshop mechanics - always keep you informed
My older out of warranty e-bike was failing to power up. The guys were able to trace the the fault to a damaged cable. After quickly diagnosing the issue they replaced the damaged cable quickly and the bike was ready to be collected. A very cost effective repair as I was fearing a very expensive bill. Great guys, Highly recommended!
Good selection and very friendly helpful staff
Very friendly and helpful staff with a good understanding of the products they sell
We live in Carterton so the shops location is perfect for us to pop down, the staff are all awesome & is by far hands down the reason we frequent the shop. Prices are strong but to be fair products & services offered are second to none. Well done Matt & team you guys are smashing it. Always a pleasure to pay a visit & speak & see what's going on in store. Both our young Son's are in there daily with their bikes & have a great rapport with the team. Thank you guys for being so welcoming to them. Thanks also for sorting recently my boys beaten up Canyon!
Racerights Cycle stands out for its excellent range of bikes and gear, combined with genuinely helpful and knowledgeable staff. Whether it’s sales, servicing, or advice. Martin is reliable and easy to deal with.
Always very good service
Efficient, friendly service
Friendly, knowledgeable and no hard sell.
An excellent Cycle Retailer.
All staff are knowledgeable, helpful and friendly.
They discussed the repairs/servicing needs for my bike
before making recommendations.
All completed within the timescale agreed and they explained, in detail
the works carried out at the time of collection.
Highly recommended
Very helpful staff, one man in particular was So helpful,I wish I'd got his name as I would have mentioned it here
Avery helpful and knowledgeable team. They keep you informed of progress on your order and you don’t have to chase them for a reply. Ten out of ten !
Name removed
Solihull cycling club
Helpful staff
Nice staff, who are knowledgeable and fast with a fair price.
Pleasant, knowledgeable and always available to help. Brilliant bikes too.
Excellent products and service . James did an brilliant job for me , sorted the bike that I wanted
then when it arrived helped me with all the technical bits and bobs . Brilliant.
Seamus and his team, Gary and Debbie are phenomenal, not forgetting the guys out the back keeping the bikes in top shape!! Not only have they helped me choose the right bike, a bike fit and any accessories I actually need, they are on hand for any tips and advice and even though they’re not on the road cycling with me I could not feel in safer hands knowing my bike has been handle and set up with the most extreme care and knowledge from these guys!!!
Couldn’t be happier to be part of the Wildside cycles family.
Quality, professional friendly service
Staff very knowledgeable, polite and helpful inspiring confidence in the customer. As a result I will not hesitate to both recommend and use Wheelbase again for purchasing products and bike servicing.
The knowledge and information that was passed on. And a friendly service.
I had an excellent experience with the Trek Bath team, especially Iain, when purchasing my new road bike. As someone with limited knowledge about bikes, I really appreciated how informative and patient they were. Ian took the time to explain everything clearly without ever being pushy, and genuinely went above and beyond to make sure I felt confident in my choice. The whole team couldn’t have been more helpful—friendly, knowledgeable, and professional throughout. I’d highly recommend Trek Bath to anyone looking for great service and expert advice
I purchased my second bike from Cycles UK Greenwich - and, once again, received excellent advice and customer service.
Not only was my bike ordered and built in one week but the team were also brilliant at providing advice on accessories.
A pleasure!
First time using this store and first time buying a bike from Trek. Very professional service, excellent communication, very fast delivery. Product was packaged very well to ensure no damage was done during transit. Would definitely use again if I ever buy another trek product
The products are very good quality and fit for purpose. There is also plenty of choice.
In addition the staff at the store are courteous, friendly and helpful. They go the extra mile to ensure you leave with what you wanted when you walk in to the store.