Customer Testimonials
The staff was very helpful when selecting a cruiser. They ordered the bike I wanted and didn't charge shipping. I couldn't ask for better customer service.
Great service and concern for the client.
Great staff - positive, energetic and helpful and professional!
Great service from knowledgeable, experienced and accommodating staff
Josh at the Greenville Trek store was very helpful finding the right mountain bike for my 11 year old son. Very knowledgeable and understood what I needed. He discussed the sizes, components and options that led me to purchase the Marlin 4. Josh was able to get it delivered and built in time for Christmas and available on Christmas Eve with messages to keep me informed. Excellent service and knowledge. Thank you!
Great customer service.
The store associate was extremely friendly and knowledgeable and helped me find exactly what I needed. I will be back.
Always terrific customer service and support.
Had a wonderful experience when we visited Trek. Bradley assisted us and took the time to go over the bike models with us. Why we should get a trek bike over a Walmart bike 😂. He was so thorough and we learned so much from him. Came back a couple days later and Bradley helped us with the purchase process. We absolutely LOVE our bikes and will continue to go back to Trek for our needs. Thank you Bradley for being amazing!
Thanks David, Matt, and Stephen for taking both bikes and getting me back out same day. Good call with the part coming in and drop off timing. Pro service is much appreciated, especially dealing with a last minute request of helping me trouble shoot how to flip switch my geometry on the MTB. Glad I didn't try on my own.
Great service, helpful, experienced and knowledgeable. I was pleased I was able to get (2) bikes tuned up and fixed within 1HR/
Staff was great.
I call to about a service to my grandson’s brakes The gentleman told me sure they could check them out, whilst I waited. I came down there and it was all true, they fix the cable brake problem, little did they know it was a Christmas gift They saved the day.
Staff was extremely friendly and patient with a novice rider. Gave me good suggestions and explained everything without pressuring me into a lot of sales or extra add-ons. They allowed me to test ride bikes and helped order the exact make and color I wanted. I will definitely come back for tune-ups and my next bike!
Good products and a very helpful, friendly and knowledgeable staff
Max did an excellent job with my kids and myself selecting a bike.
Knowledge. Convenience.
Kindness, prompt attention and caring service, courtesy!...thank you so much!
Great staff. Friendly and knowledgeable. No pressure.
Good product. Great service department for a
Excellent customer service! Also I ordered my bike and was pleasantly surprised how quickly it was ready to be picked up especially so soon before Christmas.
This store has a larger selection of bike apparel than other bike stores.
Skyler was attentive and made a special effort to flip my service ahead of schedule m.
The store has a great staff!
Full service for bikers, from bikes to bike repair, bike accessories, service and knowledgeable personnel.
They had exactly what I wanted and exceptional costumer service.
Mary, was great to work with on Friday the 20th. Purchased two Rapha men’s jerseys.
High quality bike shop
Great customer service
We have now bought several bikes here, and the service is always great! Whoever helps us is always patient and so helpful. We will continue to buy our bikes here.