Customer Testimonials
For 8 years I’m come to the Trek Store for their awesome customer service. It started when my two sons needed a burley to tow behind my bike. Now my kiddos are training wheel free after the recommended balance bikes. Any need I’ve had, they have taken care of from repairs to trade-ups to bigger bikes. We are forever a trek bike family in our beautiful Chattanooga area!
I love Atlanta Cycling. They offer great customer service both in sales and maintenance. I can't imagine buying or having my bikes serviced anywhere else. I ride road bikes competitively and I trust their service department explicitly to keep me safe. Gina D
Awesome service from
AC-R from greeting at front entrance to friendly chat w/repair crew. Impressed by Chris introducing himself w/a friendly handshake and readily identifying me as a Sorella member.
Super welcoming atmosphere!
I am from the NY/ NJ Tri-State area, and this is my go to bike shop when I am in town. Their service department is friendly, professional/ responsive, and solid work/ clean/ at a fair price. I have visited other cycling/ bike shops in the Greenville, SC area and the Trek Shop of Greenville is by far the best. Lastly, leadership/ management runs a tight ship. Shop with confidence.
Very professional and knowledgeable staff. I have been greeted so kindly just walking in the door and have always received the best service for my bike. Thank you Trek!!!
The technician I think his name was Steven (not sure) was top notch. Very knowledgeable and super attentive on answering questions. I will be back and will definitely recommend The Trek Store.
The staff was friendly and professional ! The service turn around time was much quicker than I expected. I’m very impressed with the store, the bikes and the service! The trek crew are friendly and very helpful!!
Great team. Always there to help!
Great Service Dept
Excellent service as usual!! Quick triage and fix!! Friendly people.
Staff was incredibly helpful and friendly.
Great bikes, great shop. Personal, professional help and support of bike purchase and maintenance
Great service, real people.
Richard was fantastic and got me hooked up with the Roscoe 7
Excellent service, knowledgeable staff.
Jerry was absolutely fantastic in helping us pick out bikes to enjoy! We've already been on the trail breaking them in.
How knowledgeable are the sales person? Everybody is so friendly enjoy doing the Saturday ride with you guys will continue doing business at this location.
Everyone in the store was nice, Bradley was my main source of help. I haven't biked since I was a kid, saw Trek had a major closeout sale going on so I went to check out what they had. They weren't trying to upsell me with accessories or push me towards a bike that was outside of the casual usage I wanted. Got sized up, ordered a couple bikes on a Saturday, and I was riding by Friday! I'm very grateful this is the store I chose to stop into.
So it has been a great experience. Service is excellent, and Stephen Shaw is really a great mechanic manager.!!!!
Service was excellent
Great selection of bikes. Most importantly great service
I really like the whole team and their dedication to my needs and also their professionalism. The products are great and it’s always a pleasure to work with them!
Great customer service and great quality work!
Always wonderful and professional treatment, excellent service and quality work.
Always love working with people at Atlanta Cycling Vinings. Everyone is so helpful and informative. Jan Andrews rocks! 😊
Eric and Matt were great to work with as usual. Always a pleasure doing business with these folks.
Expertise and customer service.
Love the techs! Super knowledgeable and professional. Went in to have tires changed and he noticed several other things that needed to be addressed like no more brake pads. Fixed it all right before closing.
Always great service from the repair technicians and sales team. Everyone is very friendly and knowledgeable. It's always a pleasure coming to the shop!
Very professional staff