Customer Testimonials
I believe the product availability was good but the service was excellent.
Michael was very helpful and found a better option for what we were looking for.
You have a terrific service department, which I find unusual in Atlanta. Too many bike shops just want to sell new bikes. Much appreciated!!
They were friendly and helpful.
Great service and the staff is very helpful.
The guys down there were beyond good.
Good customer service and good prices
Quick, knowledgeable service- excellent!
Only top of the line products are offered. Truly, Trek is one stop for shopping and service.
Products are superior.
Service is excellent.
Very knowledgeable. Very friendly. Would shop there again!!
Fantastic, friendly , knowledge, no hassle experience. From service to recommendations. This is the place to go for bikes
The Chattanooga Trek store always goes the extra mile to direct a customer to the proper bike fit or product. The repair team is an exceptional group of techs with great knowledge and professional approach. I’ve had my bike serviced by many different shops over the years but never one as thorough or dialed in as this shop.
Friendly and professional staff. Great selection and service.
I had a fantastic experience at the Greenville Trek store! The staff is incredibly knowledgeable and always willing to help. The inventory is impressive, with a great selection that’s easy to browse thanks to the well-thought-out floor layout. What really stood out to me is how excellent the team is—they make the whole experience feel seamless and enjoyable. I really appreciate the quality of Trek’s products and the level of service they provide. You can tell they truly care about their customers.
Customer service, friendliness. Makes all levels of cyclists feel welcome
Customer service & communication was top tier! They always go above and beyond!
Top notch advice. Friendly service. Really committed to providing the right bike parts and service
Great service and pretty quick to help you. Thanks alot
As always, the team has impressed me with their kindness and performance. I got some parts upgraded and a full service and it was done in two days, expert level speed and quality.
I visited the TREK Store in Knoxville for the first time. Had an excellent selection of bikes. I could not have been more pleased with the help and guidance I received as I was shopping for a bicycle that met my needs and interests. I highly recommend this bicycle store to others. Not only does TREK make excellent bicycles, but I could not be more pleased with the customer serviced I received!
I love my new bike! The staff at the store was very helpful in helping me select the bike that was just right for me and my goals.
Joseph did a great job to get my Reverb dropper post back to functioning. Not an easy product to work with and bike is riding great.
Great team and service!
Always first class service!
Chris and the staff at Atlanta Cycling Roswell are awesome. Always happy to see me, no matter how long it had been since I was there. Highly recommend them no matter what your budget is.
Great service, great advise on bike selection. The sales personnel was very attentive and helped us take different bikes for a ride to be able to select the best fit.
Very friendly bike shop. Mary, the store manager, is very attentive. Vince, the bike mechanic, explains things clearly, is very knowledgeable & has a quick turn around on a bike repair.
Very friendly, helpful and accommodating!! I will definitely shop here again!!
Everyone in the store was super friendly. They made it easy to drop off my mountain bike for service and pickup my new road bike. I can’t say enough good things about my experience there.
Staff is very friendly and helpful. Never have any assistance getting help or requesting to view product