Customer Testimonials
Friendly, knowledgeable service for my bicycle and ready availability of parts
Everyone was great and knowledgeable! Appreciate all the help to pick out my Trek FX 3 Gen 4 bike
This is not the first time we have used Trek for our e-bikes and our grandchildren's bikes. Every person in the store is helpful. They jump up to open the door as I'm hauling in the bikes. The actual repairs are fast and extremely reasonable. I love this store!
Every time i go to the shop the incredibly helpful staff goes out of their way to help solve whatever problem I have come in for. Recently, I had a ride planned with a group of friends and as I was getting ready to leave, I realized that I had left my bike shoes at home. Was miserable at the thought of missing the ride so I stopped by the shop and in less than 5 minutes they had swapped my cleated pedals for a reasonable pair of flat pedals and I was on my way. I was somewhat skeptical about riding on flat pedals but the fellow who helped me said, “they are not as inefficient as you thing”, and you know what, he was absolutely right. Their help and kindness is always appreciated.
Service team is awesome!
Sales staff is helpful and bike fit is good. Things get done when they said they would be done.
This trip was dealing with the service department. Kevin is not only helpful but very knowledgeable. My bike came home with not even a tweak needed! Thanks.
Love this bike shop!
1st of all, Trek makes a great product. I’ve been riding my Fuel EX7 for almost 5 yrs and the thing takes everything I throw at it. Been a great choice for this area and perfect for my weekend warrior progression
Regarding the shop - Awesome mechanics, always sound advice, friendly and excellent service, reasonable prices. I never think twice abt heading straight from the shop to the trail. Full confidence in these guys.
The staff is always so helpful and gives great detail as to what I need. I’ll be back again.
Very quick service response!
Bay was fantastic!!
Excellent customer service
Chris was knowledgeable and super helpful!
Knowledgeable staff
Great service! Chris and Joseph answered all my questions and were extremely helpful.
Great customer service. Clearly communicates status and costs. No surprises.
Great selection of Bike's and e-bike's for all. Knowledgeable staff and service tech's round out the bike store we all need!
Super friendly staff and great selection of products
Excelente calidad en los productos que vender y un gran equipo de trabajo que te atiende de muy buena forma y con mucha amabilidad
Excellent quality in the products to sell and a great work team that serves you in a very good way and with great kindness
Best bike shop! Always helpful and friendly.
I buy a trek marlin 5, all the personal are so friendly and nice, I ride the bike before buying and was so great 👍
Knowledgeable staff and very helpful
The people at the Trek store in Chattanooga are fantastic. I can’t recommend them enough. They are very knowledgeable and try to find solutions for problems that you may have. They are also incredibly friendly.
Such a great team of professionals at Atlanta Cycling - Vinings! I absolutely love them. They do a wonderful job making sure their customers are happy. Hands down the best bike store in Atlanta.
Friendly, knowledgeable/professional, good service. Stayed in touch, up front about what could be done/needed to be done on service of bikes.
Great team and exceptional sales and support service!
Always do quality work, Kevin is Great
Heather helped me place my online order and was very friendly and knowledgeable. She was also very patient with me as I had many questions for her. Picking up the bike was a breeze and everything went smoothly. Thank you for the help.and I look forward to doing business with you again
Stephen is a fantastic technician! He always goes the extra mile to take care of customers!
Customer service is very good.
I want to know what Fit It is?