Customer Testimonials
I really appreciate the consistent quality and reliability of your products. Everything I’ve purchased so far has performed exactly as advertised, which builds a lot of trust. Your customer service is also a standout — responsive, friendly, and genuinely helpful whenever I have questions or need support.
Service was great - issues were explained so that I could make a decision that suited me.
The employees where very knowledgeable and easy to work with.
Customer service is unmatched!! Quick, affordable service in our bike while we waited!
Great service, knowledgeable technicians
A very knowledgeable staff who do not make me feel stupid when I have some basic questions about bike maintenance or products. And, the service is always prompt and I never have to bring my bike back a second time for the same issue.
Really listen to you and work with you as much as possible to get a reasonable price even though they can’t haggle on new bike prices
The best service anywhere!!
Service!
Great products and service, with a friendly and knowledgeable staff. They are also supportive of the community and local charities.
Skilled techs who get it done fast. Great group of folks
Great personnel and great service. Always willing to help. Thank you
The personal in the Alpharetta store was very friendly and helped me to choose my bicycle.
The staff at the shop are awesome people. Steven is super knowledgable and answers all of my many questions about the bike. Gram was great to work with during the process of buying my wife and I's bike as well. Would highly recommend!
Superior service and techs who know their 'stuff'
Friendly, knowledgeable service!
Customer Service
I spent quite a bit of time in this shop while I was visiting Atlanta. While I did make several small purchases, my objective was to see and discuss the Madone SLR 9 bike. I learned a lot about this bike during my days in Atlanta. The store even reached back out to me to offer a test ride after they found a M/L bike frame for me to ride. Unfortunately, I couldn't arrange my schedule to take the test ride and now have the dilemma of looking for a shop in South Carolina (where I live now) to try to set up a test ride. I did purchase my last 2 bikes from Atlanta Cycling so I have a bias towards this shop as they have always treated me well. I may still pursue a purchase through that shop if I can arrange to get back to Atlanta.
I came in for service and they were honest to say I would be wasting money on the condition of the old bike. With no pressure, they showed me new bikes in my price range, on sale too.
I ordered a new bike to fit my size and it was ready in less than a week. The sales woman was awesome all the way through the process.
The service department does an excellent job of keeping my bike running smoothly and being patient in helping me better understand my bike.
Great staff. Very profesional and helpful. Highly recommended!!
Amazing service
Personable! I appreciate the bike maintenance insight and explanations!
Staff was very friendly, and knowledgeable about the product.
Quick services
Very friendly and attentive technician who explained what was going wrong with my son’s bike and exactly how he would fix it. Fair prices for the work done. Clean, professional store with knowledgeable, helpful employees. Atlanta Cycling was recommended to me and I will be heartily recommending them to others!
Samantha was very helpful in helping me pick out my bike.
Great staff who know their stuff
Windsor was a lot of help. He was knowledgeable, patient, and thorough with his recommendations. I feel confident I have what I need.
LOVE THEIR KNOWLEDGA AND SERVICE AND THEY ARE CLOSE TO THE GREENWAY WHICH MAKES IT EASY FOR A QUICK TUNE UP!
HIGHLY RECOMMEND. AND I HAVE RECCOMENDED TO SEVERAL FRIENDS AND T TWO PURCHASED BIKES SO FAR!
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