Customer Testimonials
I like having a local store willing to help me find the right bike, and having a place to go for warranty help.
Great sales people and Steven in service is the Absolute Best.
Excellent service. Very quick turnaround and my problem was completely corrected.
I appreciate the great customer service and expertise regarding all things cycling.
The service department is best in Chattanooga.
Kudos to Steven, for providing excellent service and great advice.
Expertise combined with outstanding customer service. What's not to like?
Friendly and Supportive staff especially when dealing with Warranty issues.
People are great always ready and willing to help a client without hesitation and everything else!
The staff is very friendly and my service was affordable.
I was at the end of a 30 mile ride and started having shifting issues. Vince listened closely to my explanation of the problem. He then put the bike on the rack and checked it over. In short time he found the issue. Worn out rear shift cable. He replaced it, tested it and I was back on the road. I did another 19 miles that day and the bike performed flawlessly. Thank you Atlanta Cycling Alpharetta. The sales lady at this location was very nice too. I think she was the manager. I have my eye on that new Scott RC.
I like the personnel at each store.
Friendly folks and they know bikes!
You had exactly what I needed in stock and was helped by a knowledgeable and friendly staff.
Always friendly and helpful. Thanks!
Friendly efficient and quality service and knowledge at a fair price.
Excellent customer service. Truly awesome....
First time ever owning a Trek Hybrid Bike. From beginning to end, I and my fiancé were treated with the upmost respect. They explained everything about riding styles and what would work for us to ride and get healthy. I had 3 options that I looked up and they had all 3 styles of Trek bicycles. I rode all 3 and my fiancé rode 2 different styles. After being educated on the 2 bikes that we were down two and all the information that we needed. We decided to go with the Trek FX2 and it’s been a great purchase for us. I thank all of the help and support in assisting us getting the right bike for us. I recommend Charlie and the rest of the staff of Atlanta Cycling who helped us make our purchase.
I had my first flat tire on my fairly new bike. Took it in they came out & met me at the car & took my bike in. They fixed the flat immediately & out the door in minutes. I asked a couple questions & they answered them all. Super friendly staff.
Great service, knowledgeable staff
Great and quick service, very helpful and friendly staff. Been there a couple of times, will definitely continue coming back
I've been to the Alpharetta location multiple times now for service on different bikes for both of my young sons. Every visit the staff has been friendly, professional and super helpful. The prices are the best I've found calling around and the service has been great with no issues after the repairs/tune-ups. Great bike shop and great people working there!
Every moment I walked into the store, Graham and Max took the absolute best care of me. From listening to what I was looking for and providing all of the available options that fit my needs, they went above and beyond. I loved my experience at TREK Chattanooga and will highly recommend to all of my friends.
I took my bicycles to be serviced and Kevin ane Eddie helped me with the service they do an amazing job, I highly recommend this people.
The customer service was amazing. They really took time to get to know me and find out what I was looking for. They delivered ahead of schedule and kept me informed every step of the way. They are wonderful people to work with and I would happily work with them again. Professionals all around and excellent customer service. Ecstatically satisfied!
Great service you guys go the extra mile.
Staff is great and always very helpful.
Amazing service & always with a smile:)
Staff was terrific and easy to work with!
Steven your bike / service tech is an awesome guy . I've never met anyone in the service industry so willing to spend time with you ,answer all of your questions and make sure you understand them. He is so enthusiastic about riding it just makes you want to go ride . I took my bike in for some service and adjustments and while there Steven offers me his bike ride and check it out. Who does that? I highly recommend Trek in Chattanooga.
Friendly employees
I am going out of state and The Trek Store jumped right on servicing and repairing 3 bikes I brought in. In fact they completed the work a day earlier than expected. Top notch folks and very knowledgeable & professional.