Customer Testimonials
Great staff, have purchased and had bike serviced and are very pleased
Michael is awesome so patient and helpful with questions
Clay and Skylar did an amazing job on helping us buy a e-bike for my wife and fixing my own road bike.
Clay in particular listened to our needs and really took his time making sure we made the best decision.
Everyone is very helpful, especially Matt. Thanks.
Great product selection and customer service.
You guys always take care of me. Luke always goes above and beyond making sure my bike operates at its peak
Friendly, professional, knowledgeable staff!
Amazing service at the Chattanooga store. My new shop in town, now.
We love all the Trek bikes we have. People are very helpful and knowledgeable. Definitely recommend it!!!
Good customer service from Bay!!
Undoubtedly the service that is provided by all employees are fantastic. We bought our bike two years ago and our car rack almost a year ago and every time we visit the store employee are always friendly and happy to assist on anything we need.
Thank you all of you for your time and service, very much appreciated!
I am going out of state and The Trek Store jumped right on servicing and repairing 3 bikes I brought in. In fact they completed the work a day earlier than expected. Top notch folks and very knowledgeable & professional.
I like having a local store willing to help me find the right bike, and having a place to go for warranty help.
Great sales people and Steven in service is the Absolute Best.
Excellent service. Very quick turnaround and my problem was completely corrected.
I appreciate the great customer service and expertise regarding all things cycling.
The service department is best in Chattanooga.
Kudos to Steven, for providing excellent service and great advice.
Expertise combined with outstanding customer service. What's not to like?
Friendly and Supportive staff especially when dealing with Warranty issues.
People are great always ready and willing to help a client without hesitation and everything else!
The staff is very friendly and my service was affordable.
I was at the end of a 30 mile ride and started having shifting issues. Vince listened closely to my explanation of the problem. He then put the bike on the rack and checked it over. In short time he found the issue. Worn out rear shift cable. He replaced it, tested it and I was back on the road. I did another 19 miles that day and the bike performed flawlessly. Thank you Atlanta Cycling Alpharetta. The sales lady at this location was very nice too. I think she was the manager. I have my eye on that new Scott RC.
I like the personnel at each store.
Friendly folks and they know bikes!
You had exactly what I needed in stock and was helped by a knowledgeable and friendly staff.
Always friendly and helpful. Thanks!
Friendly efficient and quality service and knowledge at a fair price.
Excellent customer service. Truly awesome....
First time ever owning a Trek Hybrid Bike. From beginning to end, I and my fiancé were treated with the upmost respect. They explained everything about riding styles and what would work for us to ride and get healthy. I had 3 options that I looked up and they had all 3 styles of Trek bicycles. I rode all 3 and my fiancé rode 2 different styles. After being educated on the 2 bikes that we were down two and all the information that we needed. We decided to go with the Trek FX2 and it’s been a great purchase for us. I thank all of the help and support in assisting us getting the right bike for us. I recommend Charlie and the rest of the staff of Atlanta Cycling who helped us make our purchase.
I had my first flat tire on my fairly new bike. Took it in they came out & met me at the car & took my bike in. They fixed the flat immediately & out the door in minutes. I asked a couple questions & they answered them all. Super friendly staff.
Stephen is a king.