343 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was thorough in his review. Everyone I communicated with showed professionalism.
Always respond quickly to requests.
Consistently do not show up for P/M’s… no curtesy calls.
The technician, Julio is very professional, organized and knowledgeable. Always a pleasure to see.
Good friendly responsive service.
The service technicians are very professional and very observant with pest control at our facilities.
EFFICIENCY
customer service very Thorough
We have been a long time customer and just returning after taken a break during COVID. Had first visit and the techs took care of the job.
Transparent, communicative management, Work is always done accurately on site.
Professional from a to z. Top notch. A pleasure to deal with.
Appointment times are never kept and when the technician comes they rush through and don't pay attention.
Reliable service and resolves issues immediately.
Fast and knowledgeable
You should call ahead when you are planning on coming. Or even email! You obviously have my email since you sent this survey.
Good communication this week
In Aparment you must to apply something different to combat the mice
I see you only put glue but glue just catch the mice we need something to finish it
I want to be sure that you come to my home for my monthly visit on the date we agreed on. i.e. the second Wednesday of the month in the morning. That happened yesterday. Hopefully that will continue. Thank you.
Consistant and thorough
I have been using Assured for over 15 years. The customer service is great very responsive.
The Techs were very professional and explained what they doing .They did a great job !!
Excellent, on time and very professional.
Prompt, efficient and effective
Everything
I am a resided manager, assured soon this contract by showing that they hire Techs with experience and the ability to think on their feet. Solving problems that others can't.
Name removed
Prompt attention to concerns.
The professionalism consistently comes as scheduled.
The tech is great discusses
Great Techs