Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 9 out of 10 by B.B. Trek Bicycle Nijmegen
What do you like about our products and services?

service, persoonlijke behandeling, vakmanschap

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.O. MARCHISIO BICI ARENZANO
Cosa ti piace dei nostri prodotti e servizi?

La competenza

Report a concern   June 21, 2026 — Rated 10 out of 10 by D.G. PLANET BIKE
Cosa ti piace dei nostri prodotti e servizi?

Serietà

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.A. La Bikeria GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute und ausführliche Beratung.
Gabriel nimmt sich Zeit für seine Kundschaft und erkärt ausführlich die Eigenschaften seiner Produkte mit dem geeigneten Einsatzgebiet.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Adam Andrea Trek Bicycle Clear Lake
What do you like about our products and services?

I came in for a new wheel, but ended up leaving with a new bike thanks to the professional staff (particularly Greg, but also Gustavo, Jeff, and Shawn) and quality bikes at the Clear Lake Trek store. Love the bike, thank you guys!

Report a concern   June 21, 2026 — Rated 10 out of 10 by K.J. Cycles UK Maidstone
What do you like about our products and services?

Everyone was super friendly and knowledgeable.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.S. Radlstall
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Nette Leute guter Service. Alles top

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.D. I-Ride Bikes
What do you like about our products and services?

Went to all the other shops in town... your prices were competitive and the service was 100x better than any of you competition

Report a concern   June 21, 2026 — Rated 10 out of 10 by C.M. Black and Bike Mons
What do you like about our products and services?

La qualité de l'accueil et le professionnalisme de l'équipe de mons.
Et la recherche des produit qui convient au client, et la rapidité du retour de commande.

Report a concern   June 21, 2026 — Rated 10 out of 10 by V.W. Georgetown Cyclewerx
What do you like about our products and services?

I had initially taken my bike to get serviced from sitting for a while because I had gotten injured and couldn’t ride. When I went in I worked with Wilson he looked over the bike and quoted me a good price and gave me an estimate time of a few weeks. There was some discrepancies in information and final pricing. I was at an all time low. At the time I was going through some issues and I had given up on everything. Wilson didn’t know but a short time later I get a message from him saying that my bike was ready and the charge was covered. I know it was God dropping me a life line through this man. I was given a glimmer of hope getting me back on my bike again. Even though we had a little hick up I have recommended and will continue to promote this business.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Brian Harris Trek Bicycle Walled Lake
What do you like about our products and services?

A huge thank you to Cal, Jordan, and the incredible team at Trek Bicycle Walled Lake for the recent tune-up on my Dual Sport 3 Gen 5. I really appreciate how you took the time to explain the necessary work, assist with selection and installation of new accessories, and had my bike ready ahead of schedule. Your friendly, reliable service truly stands out. Thank you for your dedication to keeping local riders safe—you’ve definitely earned my future business and recommendations!

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.S. allrid-E GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr freundliche und schnelle Hilfe durch den Mitarbeiter, der gerade am Tresen war . Wirklich top ?

Report a concern   June 21, 2026 — Rated 9 out of 10 by F.H. Andy Schleck Cycles
What do you like about our products and services?

Schnellen an frendlechen Service fir eng kleng Reperature, sin mir seier bai komm.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Mark Riley Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Great service great products

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.O. Cyclery USA - Redlands
What do you like about our products and services?

I bought my E bike there so I took it back for some service. The service was very efficient and the mechanic explained to me what he was going to do to my E bike. Got a call email and saidmy bike was ready to go🙂👍🏻

Report a concern   June 21, 2026 — Rated 10 out of 10 by R.M. Bike Mart - Prosper
What do you like about our products and services?

good oriented attitude customer service and kindness

Report a concern   June 21, 2026 — Rated 10 out of 10 by G.A. PLANET BIKE
Cosa ti piace dei nostri prodotti e servizi?

Tutto ok

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.B. Bikes'n Boards NRW GmbH - Köln
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Es waren alle sehr freundlich!

Report a concern   June 21, 2026 — Rated 10 out of 10 by P.C. Costermans Wielersport
What do you like about our products and services?

Perfecte service en vriendelijkheid

Report a concern   June 21, 2026 — Rated 10 out of 10 by B.B. Trek Bicycle Shrewsbury
What do you like about our products and services?

Excellent service once again from Trek Shrewsbury.

Report a concern   June 21, 2026 — Rated 10 out of 10 by E.M. Cycloholics
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Außergewöhnliche Beratung und Expertise.

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.L.G.R. Bici Sur
¿Qué es lo que le gusta de nuestros productos y servicios?

El servicio fue muy rapido y la Bicicleta quedo muy bien.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.H. DeGo bikeladen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ausgerechnetes Service, Beratung

Report a concern   June 21, 2026 — Rated 10 out of 10 by E.T. Trek Bicycle Fyshwick
What do you like about our products and services?

The team at trek Fishwick saved my bacon halfway though a bikepacking trip when my free hub bearing collapsed. They Diddnt have the part I needed (not surprising) but they got me rolling again with a new wheel. I wanted to transfer the parts with the shop tools (as I was halfway through a trip and had none) but the boys stepped up and did it on the spot!

Thanks! Bloody legands

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Royal Oak
What do you like about our products and services?

Great service with a quick turnaround

Report a concern   June 21, 2026 — Rated 10 out of 10 by C.L. Julie's Cycles
What do you like about our products and services?

Excellent customer service

Report a concern   June 21, 2026 — Rated 10 out of 10 by U.C. TREK BICYCLE STORE MASSA
Cosa ti piace dei nostri prodotti e servizi?

serietà, professionalità e puntualità

Report a concern   June 21, 2026 — Rated 9 out of 10 by Hamilton Licht Trek Bicycle Tukwila Southcenter
What do you like about our products and services?

Friendly and competent staff.

Report a concern   June 21, 2026 — Rated 10 out of 10 by David Horne Cycles UK Maidstone
What do you like about our products and services?

Uk cycles had what I wanted when I wanted it

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.F. Trek Bicycle Windsor
What do you like about our products and services?

service was good, staff were extremely knowledgeable and helpful, quick turnaround. Very Happy.


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