Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Nathan Dolan Trek Bicycle Cannington
What do you like about our products and services?

Service was brilliant, Travis answered all of my initial questions with speed and directness, and even offered options for me. When I picked up my bike, all of the staff were extremely helpful, from finding the bike to fitting accessories! Will definitely be back in future!

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.M. Landry's Bicycles - Natick
What do you like about our products and services?

Great service, helped us pick a perfect bike for my daughter.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.M. Gregg's Cycles - Greenlake
What do you like about our products and services?

I called to arrange bike packing and shipping, everyone involved was amazing.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Jan van Essen Eltener Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Goede advies goed geholpen engoede service

Report a concern   April 11, 2026 — Rated 10 out of 10 by K.A.R.C. SPRING STREET SPORTS
What do you like about our products and services?

Products are great and services are outstanding!

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.F. Cycles Cadieux
What do you like about our products and services?

Au service de réparation, toujours plus que satisfait. Courtois et rapides, bien à l'écoute des problématiques.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.A.K.S. Bicycles East
What do you like about our products and services?

Excellent experience

Report a concern   April 11, 2026 — Rated 9 out of 10 by 松本 将人 バイクプラス 三郷店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

バイクプラスの他店舗で購入しましたが、引っ越しに伴って三郷店さんに
何度かメンテをお願いしています。
工賃の説明も分かりやすく、修理進捗の連絡も丁寧にいただけるので
サービスについては満足しています。
製品(車体)自体は決して安いものではないので、その点では人を
選ぶかなと考えています。

Report a concern   April 11, 2026 — Rated 10 out of 10 by Evan Elken Trek Bicycle Lake Oswego
What do you like about our products and services?

Timely service. Well done. Recommended.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.A. Lewes Cycle Sports
What do you like about our products and services?

They really know what they're talking about in terms of bike repair and maintenance and could have easily upsold me on parts/labor but didn't. I totally trust them and you should too!

Report a concern   April 11, 2026 — Rated 9 out of 10 by Tom Merfeld 2 Rivers Bicycle and Outdoor
What do you like about our products and services?

Bought 2 E-bikes a year ago along with a bike trailer. Guys helped to fix the trailer on the spot and for free. Awesome guys!

Report a concern   April 11, 2026 — Rated 9 out of 10 by M.Z. Helen's Cycles Santa Monica
What do you like about our products and services?

Friendly workers.

Had most of the nutrition products I needed

Report a concern   April 11, 2026 — Rated 10 out of 10 by Randy Chagolla Cyclery USA - Redlands
What do you like about our products and services?

Staff was very friendly and helpful. Took my son’s bike to get tire changed 10 minutes before closing, they knocked it out quickly with no hesitation. Thanks guys

Report a concern   April 11, 2026 — Rated 10 out of 10 by Paul Morris Competitive Gear
What do you like about our products and services?

Excellent and friendly customer service along with a great product line.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Boucherville
What do you like about our products and services?

Le service est extraordinaire
Accueil chaleureux, courtois, d’excellents experts à notre service
Service rapide et attentionné

Bravo à toute l’équipe

Report a concern   April 11, 2026 — Rated 10 out of 10 by F.M. Cycles Cadieux
What do you like about our products and services?

Beaucoup de choix et très bon services

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.L. Ridley's Cycle - Westhills
What do you like about our products and services?

The staff is friendly and knowledgeable about bicycles and it's components.

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.P. Veloline
What do you like about our products and services?

Excellent service, communication and friendly advice.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Edward Butler Asbury Park Cyclery
What do you like about our products and services?

Friendly and helpful staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by V.M. Peak Sports
What do you like about our products and services?

Great products; friendly, helpful and knowledgeable staff and prices are pretty good (I’m usually willing to pay more for the convenience of not having to go to Salem).

Report a concern   April 11, 2026 — Rated 10 out of 10 by Joseph Phillips Milford Bicycle
What do you like about our products and services?

The reason Milford Bicycle rates a 10+ Is because the owner and staff care. They ensure that you have what you need and they tune and repair your bike with precision. The prices are reasonable but the service exceeds expectations. You can stop by while on a ride with a concern about your bike and they will diagnose and if they are not slammed with customers they will address it right then and there allowing you to finish your ride I have had service done at other shops and none compare to the people at Milford Bicycle

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.W. Pedalerie GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr speditiv, äusserst gute und freundliche Beratung, hilfreiche Tipps. Das Velo ist perfekt!
Herzlichsten Dank!

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.K. Thomet Radsport - Bicycle Obsession
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Seit Jahrzehnten äusserst zuvorkommende Bedienung und Beratung.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Dillon Gatto Trek Bicycle Store of Fort Lauderdale
What do you like about our products and services?

Everyone at the store was extremely helpful and kind. They made the pick up process very easy.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.F.R.N. Hummibikes Burjassot
¿Qué es lo que le gusta de nuestros productos y servicios?

Personal,profesional y atento a despejar dudas y ofrecerte lo mejor para cada ocacion

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.B. The Bike Hangar
What do you like about our products and services?

Super knowledgeable and always willing to go out of there way to help their customers.

Report a concern   April 11, 2026 — Rated 9 out of 10 by M.M. Trek Bicycle Rockford
What do you like about our products and services?

Friendly staff. Communicates well what services are being performed on bike. Convenient location.
Well stocked with equipment. I little pricey for bike servicing. Dont accept personal checks for payment...Really ??

Report a concern   April 11, 2026 — Rated 9 out of 10 by Phillip Woodgate The Bike Shop South
What do you like about our products and services?

Quality products, sales folks asked questions and listed to what we wanted and made great suggestions of what to try.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.M.S. Gregg's Cycles - Greenlake
What do you like about our products and services?

Chuck, Andy and Mickey(?) are super friendly and do their best.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Kirk Wells Free-Flite Bicycles East Cobb
What do you like about our products and services?

Knowledgeable and efficient service. Stays on schedule.


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