Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by Evan Verhault S & W Sports
What do you like about our products and services?

Everyone that I dealt with was very knowledgeable and took their time to make sure that I got the bike I was looking for. As a bonus they had their mechanic do a quick check to make sure everything was in perfect order before I took the bike home. Would highly recommend buying your bike here.

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.S. Jax Bicycle Center - Long Beach
What do you like about our products and services?

Knowledgeable sales professionals, friendly. Great technicians.

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Store Mississauga
What do you like about our products and services?

Good people. Good products.

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.V. Evolution Cycles
What do you like about our products and services?

Freindly,fast service,wuth parts always available!

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.O. Trek Bicycle El Dorado Hills
What do you like about our products and services?

Hey, EDH Trek is by far the best bike store in California. Luke and Zach are great and Mike is beyond exceptional. I trust them all and know that they are not out just to make a buck; they want the customers to have a phenomenal experience and fall in love with cycling. Keep it up boys, First name removed

Report a concern   June 19, 2026 — Rated 10 out of 10 by Thomas Wehr Radsport Wagner
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

ToppService

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.M.C. Bici Sur
¿Qué es lo que le gusta de nuestros productos y servicios?

Como siempre atención y calidad.

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.K. The Bicycle Cellar
What do you like about our products and services?

The staff were awesome. I was fortunate to arrive in between customers and my bike was able to be fixed while I waited. They were all very pleasant and knowledgeable. I will be back soon with another bike!

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.T.L. Two Wheels One Planet
What do you like about our products and services?

Qualified and experienced service department. Very helpful and friendly. Timely in completing repairs and getting bike back to you.

Report a concern   June 19, 2026 — Rated 10 out of 10 by G.P. Cyclologic
What do you like about our products and services?

Friendly and helpful staff (Joe and Max)

Report a concern   June 19, 2026 — Rated 10 out of 10 by P.K. Bethesda Bike & Ski
What do you like about our products and services?

Got a tune up and brake service on my road bike. BBS was very helpful and kept me informed throughout the service and this is also the quickest turnaround on bike service I’ve ever had!

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Murfreesboro
What do you like about our products and services?

Good products. Excellent service in Murfreesboro store. Steve is very knowledgeable and helpful in all aspects of cycling.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Beenu Arya Giant Ancaster
What do you like about our products and services?

Great fast friendly service

Thank you

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.Y. Trek Bicycle Vienna
What do you like about our products and services?

Alec was a great help! Thank you!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Eric Hilger Steiner's Valatie
What do you like about our products and services?

I was searching for a used trek e bike. Steiner had one at reasonable price. Drove there from CP and test drove. Instantly loved bike. Purchased and have now. Looking forward to riding around the Adirondacks. Michael was outstanding.
The bike shop and all the new bikes was pretty cool.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Tom Mcnabb Corner Cycle Cape Cod Inc.
What do you like about our products and services?

Sam in Sales and Rex in Service were very knowledgeable, friendly, and professional. They took care of my biking needs and I was on my way!

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.R. OLIVER'S CYCLE SPORTS
What do you like about our products and services?

Great service

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.S. Wheel & Sprocket, Fox Point
What do you like about our products and services?

The store offered a wide variety of bikes and accessories. Service was exceptional. I needed a new tire and was able to obtain a one and ride down the road in a short time without having an appointment. The service professional was polite and personable.

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.R. Murdock's Bicycle and Sport
What do you like about our products and services?

Knowledgeable, friendly service

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.C. Lewes Cycle Sports
What do you like about our products and services?

Straightforward, very knowledgeable, clear estimates, never any sales or upsell pressure. Would highly recommend this gang to anyone

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.M. OE Bikes
What do you like about our products and services?

Excellent

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.G. Cycle-Fit of Delaware County
What do you like about our products and services?

I can’t really say enough about the service at this neighborhood bike shop. They personalize service to your needs. Explain everything to you and have great products for sale and for repair.

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.F. Rushmore bikes
What do you like about our products and services?

Great local owned shop. Best mechanic around.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Paul the Legend Guimond Pedal
What do you like about our products and services?

My garmin died and I took the garmin to Pedal to see if they could work their magic to get it working again. They could not, and I had 100% confidence that if that team could not get the computer to turn on, no one could. Sad for sure, but I got some great advice from Ryan on the various models that were available and have a new computer - always good to have trust in your bike shop.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Abu Eyale Bikes & Beyond
What do you like about our products and services?

Quick, seamless, and customer accommodating

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.G. Island Bicycles
What do you like about our products and services?

Great service great prices

Report a concern   June 19, 2026 — Rated 10 out of 10 by Rick Esparza OUTDOOR ADVENTURES
What do you like about our products and services?

The customer service is amazing.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Scott Darling Ridley's Cycle
What do you like about our products and services?

The Service is fantastic.
Every time I come in they call me by name and someone jumps to look into what I am looking for.
Travis
Zack
Julie (don't know how to Spell it.
All top notch.
Of course I will be back next we for another one. ha.
Thanks Scott.

Report a concern   June 19, 2026 — Rated 9 out of 10 by Rodger Platt Trek Bicycle Cobble Hill
What do you like about our products and services?

Low pressure….high competence sales team

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.D. Bicycle Garage Indy 82nd Street
What do you like about our products and services?

We like to bike and our service when we shop with you has been excellent.


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