Customer Testimonials
Good and timely service.
My experience at Bike 513 was great! I was immediately greeted when I stepped into the store. I couldn’t help but notice all the bikes in the store - by far the most e-bikes in stock in the city. Two gentlemen assisted me, one seemed to be a manager training the other. They were VERY patient with my questions and very knowledgeable about the different bikes. They allowed me to test ride many different bikes in order for me to make my decision. In no way did I feel like I was being pressured to buy anything. Anyone that is looking for a bike, or need repairs, I would highly recommend going to Bike513.
Store clerks were friendly and knowledgeable. Took my 19 yo 10 speed bike in for servicing, squeaky brakes and noisy chain. They replaced the chain, quieted the brakes, and even adjusted my seat. All done the same day! Very pleased with the service and worth every penny.
I appreciated all of the knowledge and expertise provided by Phil and Alex during my purchase. Thanks very much.
Rad nach Terminabsprache gegen 10 Uhr zur Überprüfung zwecks Garantie abgeliefert. Absprache über eventuell zu erneuerbaren Teilen usw. Gegen 16 Uhr Rückmeldung über Fertigstellung der Arbeiten. Rad im voll funktionsfähigen Zustand bei angemessenen Wartungskosten übernommen. Also alles bestens.
Friendly staff, great products and service
Die offene und sehr hilfsbereite Art und Weise. Man fühlt sich top aufgehoben. Problem wurde sofort und unkompliziert gelöst. Sehr kundenorientiert und absolut zu empfehlen 👍
Helpful and great information on riding and riding activities.
Clay was very helpful in our decision making. He came up with the right types of bikes and the enough variety in the bikes to give us viable options. All in all, a very good experience.
Good
Product very well maintained. Good selection hire bikes and trails. Very fun ride on a Trek Fuel all day. Loved the day
efficient , freindly service and quaality products
No down time, so I can get back riding again. Perfect!
Buenos cascos bonita tienda
The service was great @ was very informed about the product.
la amabilidad del personal
Friendly and knowledgeable staff. Knew what needed to be done on two ebikes I just acquired that needed some work. Recommended what needed to be done without being pushy. Completed the work as promised. I will definitely be back.
Great customer service
Very professional service. Work was done earlier than expected.
Toller Kundenservice.
Friendly and helpful!
Had the product I was specifically looking for and the customer service was great.
Beratung vom Chef persönlich , tipi topi !! 😊👍😊🙋🏻♂️
M
It's local, and sells good products.
We like the personal touch that we are given when we return to the store, especially being recognized and remembered by Patrick, even though we are only in a couple times a year. We ordered an item, which we had forgotten about, last year and were happy to get a call that it was in. Our normal store is WildRock in Peterborough as we live closer to it than Bicycles Plus but we enjoy looking at other Trek dealers and seeing different items.
The expertise was evident and helpful. Took the time to fit grandson with a bike. Went over options and pros and cons. Very friendly and patient.
Large selection on hand. Excellent, friendly service. We’ll run.
Every time I have gone to Asbury Park Cyclery the staff has been super friendly and efficient and is always willing to take the time to help.
Most recently, I took my granddaughter with me for repairs to her bike and to purchase a helmet.
The man who helped me (wish I had asked his name) could not have been more patient with, or kind to, my granddaughter who has thick curly hair. He took the time to fit her with several helmets until he found the right fit for her. He also explained to me how to tighten the helmet and how it is to be properly positioned on my granddaughter's head for optimal protection.
Keep up the awesome work!
Schnell und zuverlässig