Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Lara Palmatier Trek Bicycle Bellingham
What do you like about our products and services?

Service was great! She was very helpful and knowledgeable!

Report a concern   April 11, 2026 — Rated 10 out of 10 by ちばサイクルコンセプトストア
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

他店で購入したロードバイクでしたが気持ちよく整備してくれました。

Report a concern   April 11, 2026 — Rated 10 out of 10 by Xavier Pick Action Bikes and Outdoor of Milford
What do you like about our products and services?

I can’t say enough great things about Action Bikes and Outdoor—every visit feels welcoming, and the staff truly go above and beyond to help. They’re incredibly knowledgeable and take the time to make sure you understand your options, whether you’re buying a new bike, upgrading gear, or getting a repair. Their selection is high-quality and well-curated, and their service is fast, honest, and done right the first time. What really stands out is how much they care about their customers and the local biking community—it’s not just a shop; it’s a place you can trust. I wouldn’t go anywhere else and highly recommend them to anyone looking for quality bikes, kayaks, paddle boards, gear, service and more!

Report a concern   April 11, 2026 — Rated 10 out of 10 by K.B. LEUPI BIKE GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

top service und beratung

Report a concern   April 11, 2026 — Rated 10 out of 10 by Alex Chabot Rainbow Bicycle
What do you like about our products and services?

Awesome job on my brakes! I appreciate the good service always!

-Alex Chabot

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.S. Venture Cycles
What do you like about our products and services?

I haven’t been in for a couple of years as I stopped riding - but recently bought an e-bike and I dropped in yesterday and saw Owen to ask him about how I need to look after the bike going forward. Just like with my old mountain bike I felt thoroughly confident that the guys working venture cycles would give me good solid and reliable advice and never make me feel like I ask dumb questions! Very grateful for the service and professionalism of the shop staff at venture.

Report a concern   April 11, 2026 — Rated 9 out of 10 by A.Y. Trek Bicycle Parmer
What do you like about our products and services?

They give honest quotes upfront and tries to beat it. You can choose to back off, if you don’t like the price . No surprises .

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.K. Bangtail Bike & Ski
What do you like about our products and services?

Staff is super friendly and helpful!!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Leesburg
What do you like about our products and services?

Very helpful service. I was a first time buyer and they walked me through everything, and they were cooperative with matching my budget.

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.M. West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

All the staff members are very nice and attentive. We mostly interacted with Jason and he was very patient with my kids and all our questions. He is very knowledgeable and guided us to the right products.

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.F. Oregon Bicycle Company
What do you like about our products and services?

They know what their doing. You randomly tell them something and they figure it out. Always pleased with the service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.U.A.G. Salzkammergut Biker
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die gute Beratung,wie immer

Report a concern   April 11, 2026 — Rated 10 out of 10 by Shawn Leeck Trek Bicycle Pottstown
What do you like about our products and services?

I have. Good. Services.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.M. Wheelbase Lake District
What do you like about our products and services?

Good products

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.A.R. Gloucestershire Bike Project
What do you like about our products and services?

We like the expertise and enthusiasm of the people who work there. They understand their customers’ needs and explain things clearly.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Lea Gavrilov Goodale's Bike Shop Nashua
What do you like about our products and services?

The service was fantastic. I went in with a broken rear derailer and left 30 minutes later all fixed up. Plus, the dog is adorable--a real plus. The only disappointment was that the store only carries TREK bikes now.
Usually, when I went in there, I found a lot of bikes to dream about, but this time, with just a TREK MONOPOLY i was disappointed and will shop elsewhere before buying our next bike. The store used to carry more than 40 types of helmets and other gear, now nearly nothing. Same with clothing. Just not what it was previously. But that's corporations... all about monopoly.

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.V.D.R. City Bikes Midtown
What do you like about our products and services?

Top of the range bikes

Report a concern   April 11, 2026 — Rated 10 out of 10 by Robin Gibson Trek Bicycle Fort Wright
What do you like about our products and services?

Quality Products. Purchased a helmet. Staff was extremely accommodating, professional and friendly!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.M. Liberty Bicycles, Inc.
What do you like about our products and services?

Good service and clear communication.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Diana Traher Bicycle Sports Pacific - Downtown
What do you like about our products and services?

Fast, knowledgeable, and friendly! I would only buy my bikes and get service from Bicycle Sports Pacific - Downtown.

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.T. Western Cycle - Bike Shop
What do you like about our products and services?

The service is amazing, especially in the bikes. Friendly, very knowledgeable. Even brought my bike down to the front door too!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Tara Kolenic The Spinning Spoke
What do you like about our products and services?

The employees are calm, helpful, polite and efficient. I was told possibly 2 weeks for repairs to be done and it was completed the next day. It wasn’t anything complicated but I still appreciated them fitting us in and loading the car for me. We will be loyal customers for life if the service continues the way it always has.

Report a concern   April 11, 2026 — Rated 9 out of 10 by A.R. Peak Sports
What do you like about our products and services?

The availability of items

Report a concern   April 11, 2026 — Rated 10 out of 10 by William Hutchinson Trek Bicycle Store of Cape Coral
What do you like about our products and services?

Quality service and advice. quick service!! Nice people!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by K.C. Krusty's Bicycles
What do you like about our products and services?

My friend recommended your store, and I’m very glad I decided to visit. I came in with limited knowledge about bikes, but your staff were extremely professional and provided excellent advice along with outstanding service.

I was very impressed with the quality of the bike I purchased—it looks great and offers excellent value for the price. I will definitely be returning in the future to purchase a bike for my younger child, and I will happily recommend your store to my family and friends. Thank you.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.B. Machinery Row
What do you like about our products and services?

Expert knowledge on sales and service. The best bike shop in town!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Norm Mailhot Mole Hill Bikes
What do you like about our products and services?

Jordan’s knowledge and understanding is crucial

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.R. 2Zens Bike GmbH & Co. KG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich fand es besonders lebenswert, dass mir ohne Anmeldung bei meinem Problem geholfen wurde

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.T. Jackalope Cycling
What do you like about our products and services?

Very friendly and perform great work!!!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Jean Chaput Cycle Paul Pointe-Claire
What do you like about our products and services?

Compétence et service personnalisé


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