Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.D. Scheller's Fitness & Cycling-St. Matthews
What do you like about our products and services?

I enjoyed the quality of the customer service and the products.

Report a concern   June 17, 2026 — Rated 10 out of 10 by C.A. Richards Bicycles
What do you like about our products and services?

Rich and his entire team are the best!

Report a concern   June 17, 2026 — Rated 10 out of 10 by Doug Furdock Velorution
What do you like about our products and services?

Highly recommended. Great staff and owner, always a pleasure to visit, they bend over backwards to provide outstanding customer service.

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.S. New Moon Ski & Bike
What do you like about our products and services?

Always friendly service.

Report a concern   June 17, 2026 — Rated 9 out of 10 by M.G. Epicenter Cycling - Monterey
What do you like about our products and services?

helpful staff

Report a concern   June 17, 2026 — Rated 10 out of 10 by Natalie Shook Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

This store has top notch bike service techs and also is one of the friendliest customer relations and service businesses in Boulder county. When the time comes for a bike replacement, I will definitely shop here. They also have a pretty great selection of anything for your biking experiences including helmets, locks, shoes and clothing. I am confident that I can fully trust their service department to tune my bike and keep it running like new. What a great shop so close to home!

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.B. Trek of CLT South
What do you like about our products and services?

Great product sells themselves..

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.K.D.A. Holmes Cycling and Fitness
What do you like about our products and services?

Prompt knowledgeable professional service at a fair price

Report a concern   June 17, 2026 — Rated 10 out of 10 by F.K. Salzkammergut Biker
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Grosse Auswahl

Report a concern   June 17, 2026 — Rated 10 out of 10 by T.H. Phat Tire North Little Rock
What do you like about our products and services?

The team was great! Very knowledgeable and reasonably priced. Thank you!

Report a concern   June 17, 2026 — Rated 10 out of 10 by P.K. Trek Bicycle Lausanne
What do you like about our products and services?

La sympathie, les bons conseils personnalisés, la rapidité des services.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.P. Penny Farthing Cycles
What do you like about our products and services?

Products, services and customer service are all fantastic. Thank you!

Report a concern   June 17, 2026 — Rated 10 out of 10 by N.P. CUBE Store Nordhausen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Beiden netten Männer in der Werkstatt waren äußerst zuvorkommend am Nachmittag, als wir unsere Räder nach der Durchsicht abholten. Die Reparatur meiner Bremse nach Feierabend ist außerordentlich heutzutage. Sie wurden telefonisch und vor Ort beschimpft. Ist mir unbegreiflich.
Bleibt so wie Ihr seit, Ihr macht alles richtig.
Liebe Grüße von Familie Name removed.

Report a concern   June 17, 2026 — Rated 10 out of 10 by T.K. Bethesda Bike & Ski
What do you like about our products and services?

I picked up my bike after being serviced and it was like BRAND NEW. Totally awesome !!!! Everyone was so helpful and friendly, highly recommended.

Report a concern   June 17, 2026 — Rated 10 out of 10 by Anita Evans Trek Bicycle Montrose
What do you like about our products and services?

We both love our Trek bikes! They are very reliable with quality parts and service. The shop owners know us by name, even if we haven't walked in the door for a year.

Not only that, but they are so generous with their time and products. They have donated fixed up used bikes and helmets to our non profit Friends of Youth and Nature. This year 10 kids who attended our bike rodeo and walked away with a brand new bike for the summer! What a gift.

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Brunswick East
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 17, 2026 — Rated 10 out of 10 by G.G. Trek Bicycle Carnegie
What do you like about our products and services?

Great service

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.G. The Wheel House
What do you like about our products and services?

I stopped in to check out a bike for my grandson and left with one 30 minutes later . They made sure it was the right size for him and discussed the warranty and 1st time service for it. Let my grandson ride it sound outside to try it out. Very happy.

Report a concern   June 17, 2026 — Rated 10 out of 10 by J.L. Absolute Bikes
What do you like about our products and services?

I'm a GDMBR rider - Cody took care of my brake repair issue right away - I appreciate that very much.

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.M. Sharp Bicycle
What do you like about our products and services?

Great service & purchase experience buying Trek E-bike

Report a concern   June 17, 2026 — Rated 10 out of 10 by R.W. Trek Bicycle Knox
What do you like about our products and services?

Excellent service, Chris had a very happy personality that explained all.

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.P.J. Direct Bike
¿Qué es lo que le gusta de nuestros productos y servicios?

Servicio y prefesionalidad

Report a concern   June 17, 2026 — Rated 10 out of 10 by K.R. Wheelbase Lake District
What do you like about our products and services?

Very knowledgeable staff who all ride themselves

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.K. Apex Cycling : am Naschmarkt
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kompetente Beratung und besonders nette Mitarbeiter, die sich jede Menge Zeit nehmen, alle etwaigen Probleme aus der Welt zu räumen.

Report a concern   June 17, 2026 — Rated 10 out of 10 by A.A. Bike Mart - Richardson
What do you like about our products and services?

Drake and the other associates were very helpful.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.B. Wheels In Motion
What do you like about our products and services?

Good selection, helpful staff, good follow up/communication

Report a concern   June 17, 2026 — Rated 10 out of 10 by Gary Grigsby Phat Tire Bike Shop Norman
What do you like about our products and services?

Very knowledgeable people ready to help

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.H. Gary's Cycles
What do you like about our products and services?

Kieran/Ciaran was excellent from start to finish. He was able to answer all my questions quickly finding me a bicycle and suitable accessories. I highly recommend this shop. The products and variety are also second to none.

Report a concern   June 17, 2026 — Rated 10 out of 10 by M.V. TREK STORE BERGAMO
Cosa ti piace dei nostri prodotti e servizi?

Livello alto dei prodotti e servizi offerti completo

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.S.A. Probici
¿Qué es lo que le gusta de nuestros productos y servicios?

Trato cercano,buen asesoramiento,precios competitivos,profesionales y poco tiempo de espera en las reparaciones


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