Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.B. West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

Great quality, knowledgeable staff.

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.S. Wheelbase Lake District
What do you like about our products and services?

Easy website - quick delivery

Report a concern   June 21, 2026 — Rated 10 out of 10 by Catherine Dale Alter Ego Sports
What do you like about our products and services?

Chris helped me to find a couple of "entry-level" road bikes to try, along with equipping me with a helmet. He taught me a bit about bikes, set the bikes up to fit me, and sent me out to give each a try. Super helpful, no pressure to make a sale. I will come back for sure!

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.M. Muskoka Bicycle Pro Shop
What do you like about our products and services?

Very friendly staff, lots of inventory and selection of bikes ready to go in 10 minutes!!
Thanks so much, my son is very happy and loves his new bike

Report a concern   June 21, 2026 — Rated 10 out of 10 by Rick Castorena Trek Bicycle Arlington South
What do you like about our products and services?

Justin is the sole reason for me to walk into the shop. He's knowledgeable, personable and is a skilled individual who I trust. Prior to Justin arriving my bike was poorly serviced. That is no longer the case.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.E. Trek Store of Highland Park
What do you like about our products and services?

Friendly, knowledgeable staff. No upsell pressure. Well organized store.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Glen Huegel Syracuse Bicycle
What do you like about our products and services?

The staff was super friendly and helpful, and they were knowledgeable on all of their products. They gave great advice and helped with several test rides, and they saw us through the decision process of selecting 2 bikes and a car rack. The store carries a wide selection of bikes, including road bikes, hybrids, mountain bikes, and electric bikes as well. They have a very active service function as well. Overall, a superb local source!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Joe Johnson Breakaway Cycling
What do you like about our products and services?

Great hometown bike shop.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Kay Bellor Bike Doctor Frederick
What do you like about our products and services?

Our sales guy was knowledgeable but not pushy. I wanted a new gear and he was unphased. Promising place.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.S. Velo Süd GmbH
What do you like about our products and services?

Die Beratung

Report a concern   June 21, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle Winter Park
What do you like about our products and services?

Excellent service and assistance
Delivered work within a dsy

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.R. Western Cycle - Bike Shop
What do you like about our products and services?

Excellent products and exquisite service!

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.P. Race Right Cycles
What do you like about our products and services?

All perfect.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Aj Santos Brielle Cyclery
What do you like about our products and services?

Very attentive and knowledgeable

Report a concern   June 21, 2026 — Rated 10 out of 10 by Richard Watson Trek Bicycle Virginia Beach
What do you like about our products and services?

Friendly and knowledgeable help. They take the time to clearly explain options.

Report a concern   June 21, 2026 — Rated 10 out of 10 by N.S. Landis III
What do you like about our products and services?

Amazingly knowledgeable staff that are always super helpful whether it’s service or new bike purchases we have always been pleased.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Jeremiah Johnson Eddys Bike Shop - Stow
What do you like about our products and services?

The staff were so helpful and professional. They guided me through the process of getting setup for MTB riding. Definitely recommend you shop at Eddys for any of your cycling and biking needs.

Report a concern   June 21, 2026 — Rated 10 out of 10 by G.P. Trek Bicycle Penrith
What do you like about our products and services?

Service is great

Report a concern   June 21, 2026 — Rated 10 out of 10 by K.L. The Sports Den
What do you like about our products and services?

Local, home-town, in-person store.

Report a concern   June 21, 2026 — Rated 10 out of 10 by L.R. RV&E Bike & Skate Fairport
What do you like about our products and services?

Very helpful, fixed our bike tire in minutes (I had assumed I'd have to drop it off and pick it up another day). This is a great store.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Linda Tebalan Trek Bicycle Sugar Land
What do you like about our products and services?

Very friendly greeting and helpfulness to what we needed!

Report a concern   June 21, 2026 — Rated 10 out of 10 by K.A.D.M. Ray's Bike Shop - Midland
What do you like about our products and services?

Perfect fit of components..

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.W. Brielle Cyclery
What do you like about our products and services?

Fantastic, knowledgeable service!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Tina Jackson Trek Bicycle Houston West University
What do you like about our products and services?

I was greeted and helped immediately. Along with at least 4 other people while a child rode a bike around the store.

Thank you

Report a concern   June 21, 2026 — Rated 10 out of 10 by Franziska Noack Die Speiche der Fahrradladen
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Stets zuverlässige und schnelle Hilfe.

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.J. Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Always a great experience with y'all! Great customer service and everyone is very kind, helpful, and knowledgeable!

Report a concern   June 21, 2026 — Rated 10 out of 10 by I.H. Bicycles Etc. - Nocatee
What do you like about our products and services?

Tyler is the Best! Always very helpful and so polite and friendly.

Report a concern   June 21, 2026 — Rated 10 out of 10 by K.K. North Country Cycle Sport
What do you like about our products and services?

Fast, courteous service.

Report a concern   June 21, 2026 — Rated 9 out of 10 by J.T. Head For The Hills
What do you like about our products and services?

Always a good vibe in the store. A bike shop for bikers.

Report a concern   June 21, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Kingston
What do you like about our products and services?

Very accommodating and friendly.


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