Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.Y. ABC Bicycles on 4th Street
What do you like about our products and services?

Good selection of inventory, and how knowledgeable and professional the entire staffis

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jim Mckenna Trek Bicycle Geneva
What do you like about our products and services?

Your goods and employees

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.K. Wheel & Sprocket, Park Ridge
What do you like about our products and services?

Knowledgeable and timely service and exceeding expectations by completing a full safety check on the bike

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.P. Trek Bicycle Montrose
What do you like about our products and services?

We are always happy with our products whether it’s helmets or bikes or accessories and everyone is always so helpful and kind the best experience you could ask for thank you guys and especially Mike.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Karl Anderson Bike and Soul Angola
What do you like about our products and services?

The staff are first rate; good communication, friendly and knowledgeable. Makes me want to come back for sure. Thanks B&S!
K

Report a concern   June 19, 2026 — Rated 10 out of 10 by Richard Katskee Trek Bicycle Chapel Hill
What do you like about our products and services?

Rachel was absolutely wonderful--helpful, patient, and knowledgeable. We'll keep coming back.

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.F. Cycle City
What do you like about our products and services?

Always fast, friendly and reasonably priced service. Thank you!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jeffrey Welch Trek Bicycle Virginia Beach
What do you like about our products and services?

Super awesome with the help I got. I will continue to go here. Thanks guys!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Glenn Taylor The Bike Shop - Redding
What do you like about our products and services?

Tracy was wonderful to work with! She was very knowledgeable and took the time to make sure our son knew how to operate the e-bike and insured he had proper helmet, lock and bike bag.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Christine Stucke Peddler's Shop
What do you like about our products and services?

Very helpful and informative

Report a concern   June 19, 2026 — Rated 10 out of 10 by Brent Stoute Cycle Paul Vaudreuil
What do you like about our products and services?

Excellent prices and selection :)

Report a concern   June 19, 2026 — Rated 10 out of 10 by Barbara Rinehart Chain Reaction Bicycles-Redwood City
What do you like about our products and services?

The service was fantastic! And I love Trek bikes!

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.L. Trek Bicycle Kingston
What do you like about our products and services?

Quick reliable service. Friendly staff.

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.P. Landry's Bicycles - Norwood
What do you like about our products and services?

always friendly, always knowledgeable, never upselling

Report a concern   June 19, 2026 — Rated 10 out of 10 by U.S. Das Rad Oberländer GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Das gute Service und die freundliche Beratung, sehr bemüht 😊😊

Report a concern   June 19, 2026 — Rated 10 out of 10 by Mark Robinson Evolution Cycles
What do you like about our products and services?

Great service, advice and products.
The lads really took care of me and helped me make a big decision. They helped with after care and offered loads of advice to get me started.
I'm very very happy with the service and the bike.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service was completed and my TerraTrike was in better condition than expected.

Report a concern   June 19, 2026 — Rated 10 out of 10 by G.A. Trek Bicycle Burnaby
What do you like about our products and services?

Good customer service, good product and price.

Report a concern   June 19, 2026 — Rated 9 out of 10 by J.F. Gateway Cycle
What do you like about our products and services?

It appeared there was lots of inventory and many choices available in the store.

Report a concern   June 19, 2026 — Rated 9 out of 10 by Geoffrey Holt Trek Bicycle Lamar
What do you like about our products and services?

Great stock and equally great service

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.M. Bicycle Centres of Bothell
What do you like about our products and services?

Michele was super knowledgeable and fun to talk with. I have worked with him to buy a new bike and just yesterday for fixing my flat tire at their new location at Bothell. His technique was super cool and learnt a lot from him. Thanks for making me comfortable and sharing all the knowledge about random topics regarding bikes. Will always visit Bicycle Center.

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.B. Radlstall
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

sehr freundliches Team und kompetent. Erklären gut und ehrlich.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Luis Chavez Trek Bicycle Chicago Wicker Park
What do you like about our products and services?

Love the custumer service and all bike love it

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.W. Wheat Ridge Cyclery
What do you like about our products and services?

It was my first time in the store and I found it to be a very pleasant experience. I had a very minor purchase but was treated exceptionally well. I had been dealing with a shop closer to home but I will coming back if/when I have a more substantial need.

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.A. Trek Bicycle Broomfield
What do you like about our products and services?

great product and great service

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.L. Ascent Cycling
What do you like about our products and services?

Your customer service is top notch! Thank you for servicing my wife’s rear disc brake while we waited. Definitely appreciate the awesome service.

Mahalo🤙🏽

Name removed

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.P. Eddys Bike Shop - Akron
What do you like about our products and services?

Bob was extremely helpful

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Dunedin
What do you like about our products and services?

Bikes are awesome.. but so are the people.,

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.G. Gregg's Bellevue Cycle
What do you like about our products and services?

Great advice and service. They were able to get the bike I wanted, even when it was not widely available on the market.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.C. West Point Cycles - Kerrisdale
What do you like about our products and services?

Friendly and knowledgeable staff. Didn't try to upsell. Offered to install the part on my bike for me.


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