Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 12, 2026 — Rated 10 out of 10 by John Zimmer Towpath Bike
What do you like about our products and services?

Fast and friendly service

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.B. Apalachee Cycle
What do you like about our products and services?

Great service. Thank you

Report a concern   April 12, 2026 — Rated 10 out of 10 by W.P. Freewheel Cycle
What do you like about our products and services?

I loved that when I arrived they knew me by name and knew that I commute by bike. They found some space to get my repairs done quickly so I was not without my ride. Friendly, efficient and professional service. I am very grateful for their support!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Kathy Zielinski Pasadena Cyclery
What do you like about our products and services?

Fantastic customer service! Very friendly, knowledgeable bicycle mechanics!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Bruce Mary Hensel Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Quality products at a fair price

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.T. Rockford Bike Shop
What do you like about our products and services?

A very positive and "can do" attitude make this place wonderful. They are extremely knowledgeable. I like the professionalism and text notifications about my work orders. I have only used their repair services and have been satisfied 100%.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Scott Grim Easy Riders Bicycle & Sport Shop
What do you like about our products and services?

The staff were very friendly, helpful, and extremely knowledgable!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Gordon Spence DON'S BIKES OF RIALTO
What do you like about our products and services?

Great service wirh family vibes !!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Bryan Silverman Trek Bicycle Lake Mary
What do you like about our products and services?

Incredible sales and service team!!!

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.R. BikeFit
What do you like about our products and services?

Efficient service quality advice

Report a concern   April 12, 2026 — Rated 9 out of 10 by TREK Bicycle 甲府
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

良かったです

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.S. Landry's Bicycles - Braintree
What do you like about our products and services?

Helpful staff to aswer questions and make recommendations. Even the mechanic took time to help. Good selection of tires.

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.S.C. Trek Bicycle Fort Wayne
What do you like about our products and services?

Friendly staff and answered all questions and gave good suggestions.

Report a concern   April 12, 2026 — Rated 10 out of 10 by A.Z. Carl Hart Bicycles - Middle Island
What do you like about our products and services?

Everything was great. Thank you guys

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.S. Trek Bicycle Cycle Loft
What do you like about our products and services?

All products are great quality. Multiple choices.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Kathy Lewis Trek Bicycle Wilmington
What do you like about our products and services?

I had a great experience in the store this weekend. I purchased a few items to complete my bike purchase and Lisa and Conner were pro's!!!! I am looking forward to a long relationship and vsiits when I am in the area!!! My Kuat NV 2.0 bike rack is everything I needed to make getting out and riding easier!!!!

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Geneva
What do you like about our products and services?

Performance and fit

Report a concern   April 12, 2026 — Rated 10 out of 10 by N.D. Martin's Bicycle
What do you like about our products and services?

Good bike collection, excellent customer service,

Report a concern   April 12, 2026 — Rated 10 out of 10 by 一条アルチメイトファクトリー箕面
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

納車説明等丁寧に対応いただきました。

Report a concern   April 12, 2026 — Rated 10 out of 10 by W.A. Cycle-Fit of Delaware County
What do you like about our products and services?

Had what I wanted you

Report a concern   April 12, 2026 — Rated 10 out of 10 by E.A. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

This was an efficient and friendly bicycle purchasing experience!

Report a concern   April 12, 2026 — Rated 10 out of 10 by P.D. Trek Bicycle Port Coquitlam
What do you like about our products and services?

Leo was very responsive and helpful

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.K. Trek Bicycle Beaver
What do you like about our products and services?

Had my bike services. They did a fast turn around and had my bike ready to ride in 24 hours. Great staff.

Report a concern   April 12, 2026 — Rated 10 out of 10 by A.D. Milford Bicycle
What do you like about our products and services?

Two e-bikes were tuned up, cleaned and reeady to go in 1 day as promised!! I will return for any future needs and I would highly recommend Milford Bicycle to anyone in need of service.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Michele Decarlo Steiner's Glenmont
What do you like about our products and services?

We have been dealing with Steiner's for years, very customer friendly, helpful and knowledgeable.

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Arlington Clarendon
What do you like about our products and services?

The German Service Tec was terrific 👍😁

Report a concern   April 12, 2026 — Rated 10 out of 10 by Diane Hourany Trek Bicycle Albuquerque
What do you like about our products and services?

I was in the market for an e-bike and had zeroed in on the Domane+ SLR 6. I walked into the store right at opening and Mike, the manager, spent hours with me adjusting two different size “acoustic” bikes for me to test ride. We settled on the size and he said he would call other stores to see who had a e-bike version in stock. Within 15 minutes of leaving the store, Mike called to say a Colorado Trek store had one and would ship it to him. I circled back to the store to give him my down payment. Mike said it would be in within a few weeks. A week and a half later I get a text that the bike was assembled and ready for pick up. I’d found a buyer for my current bike and called Mike to ask if I could bring it in and have him pack and ship it to the buyer. He was on board with that. I went in the next day and Mike spent 4 hours measuring my old bike and transferring the seat height, moving over pedals and accessories, showing me how to work the bike, reviewing the charging process, etc, letting me test ride it a few times. He was amazing. Patient, calm (despite it being a Saturday in the middle of a sale) and ever so helpful. I would absolutely recommend his store. Everyone there was pleasant and helpful. The store itself is beautiful and very nicely laid out. It was the best experience I’ve had purchasing a bike.

Report a concern   April 12, 2026 — Rated 10 out of 10 by 트렉 광진점
What do you like about our products and services?

제품은 매우 만족하며, 직원들 서비스 및 응대 역시, 매우 만족 합니다.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Nicole Henal Trek of CLT North
What do you like about our products and services?

Very friendly and helpful.

Report a concern   April 12, 2026 — Rated 10 out of 10 by F.L. Cycle Paul Pointe-Claire
What do you like about our products and services?

Courtoisie du personnel


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