Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Cycle Loft
What do you like about our products and services?

Great from start to finish! Very quick turn around too.

Thanks
Jeff

Report a concern   April 8, 2026 — Rated 10 out of 10 by V.W. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service was incredibly helpful! Thank you!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Mark Jantzen Eddys Bike Shop - Akron
What do you like about our products and services?

Eddy's Fairlawn/Akron under-promised and over-delivered on some maintenance work! The job was not complex (replacing sealed bearings on out of production wheels) but they came in well under their cost estimate which is a testament to their honesty as they easily could have charged me for more time than the job actually took. They also turned the job around in just two working days. It's really nice to have a shop that can be trusted and relied upon.
MJ

Report a concern   April 8, 2026 — Rated 10 out of 10 by Dana Abbott Trek Bicycle Highlands Ranch
What do you like about our products and services?

Very very knowledgeable people, who genuinely seem passionate about this hobby and do NOT have any stigma of the different disciplines. Aka my technician was a road bike guy but we still nerded out on my MTB. Prices are very market competitive, and their initial inspection was accurate. Be ready for car maintenance level finances though!

Report a concern   April 8, 2026 — Rated 10 out of 10 by C.B. The Bike Crossing
What do you like about our products and services?

Expert and timely service

Report a concern   April 8, 2026 — Rated 10 out of 10 by B.M. Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

Service was friendly and helpful.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jacqueline Stanczyk Bicycles Etc. - Nocatee
What do you like about our products and services?

It was quick and easy. The sales person was able to find the bike my granddaughter wanted

Report a concern   April 8, 2026 — Rated 10 out of 10 by Thomas Dogotch Jake's Bikes
What do you like about our products and services?

Friendly service

Report a concern   April 8, 2026 — Rated 10 out of 10 by P.S. Trek Bicycle College Station
What do you like about our products and services?

The guys at the College Station location are great. This is not the closest bike shop to me but I always go to Trek because of the customer service.

Report a concern   April 8, 2026 — Rated 10 out of 10 by T.A. Trek Sheboygan
What do you like about our products and services?

The 2 guys that were there and helped were great, friendly and courteous. They fixed my son's tire very quick!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Paul Davis Breakaway Cycling
What do you like about our products and services?

I drive 30 minutes to come here and it is worth every mile. The gentlemen have great knowledge and skills on repairing bikes and great customer service.
Breakaway is a wonderful bike shop

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Arlington South
What do you like about our products and services?

Friendly professional, and good service

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.H. Corner Cycle Cape Cod Inc.
What do you like about our products and services?

Great services, products and help with all things cycling

Report a concern   April 8, 2026 — Rated 10 out of 10 by W.K. Bob's Bicycle Shop
What do you like about our products and services?

Awesome service!

Report a concern   April 8, 2026 — Rated 10 out of 10 by Rafael Feliciano Figueroa Trek Bicycle Alamo Heights
What do you like about our products and services?

Timelines and care

Report a concern   April 8, 2026 — Rated 10 out of 10 by Ralph Mannhart Suso Bike
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetent und super service.
Kann ich nur empfehlen.

Report a concern   April 8, 2026 — Rated 10 out of 10 by M.E. The Kind Bikes and Skis
What do you like about our products and services?

So friendly and helpful. Turned around my service really quickly.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.V.S. Seral bike
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención y profesionalidad

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.G.F. NRC Bikes - Los Arcos
¿Qué es lo que le gusta de nuestros productos y servicios?

Los productos es lo de menos ya que la tienda tiene muy buena presentación. Además la atención es de lo mejor a comparación de otros lugares donde lo único que les interesa es solo vender sin saber la necesidad y gustos del cliente

Report a concern   April 8, 2026 — Rated 9 out of 10 by M.P. Mike's Bike Shop
What do you like about our products and services?

The knowledge and personability that their crew brings to the table is second to none,,,,,,

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Silverdale
What do you like about our products and services?

Very friendly and knowledgeable staff. Eager to help. Quality product

Report a concern   April 8, 2026 — Rated 10 out of 10 by T.M. Astro Cycles
What do you like about our products and services?

Great prople and service is top notch

Report a concern   April 8, 2026 — Rated 10 out of 10 by P.S. Landis Cyclery - Scottsdale
What do you like about our products and services?

The staff is knowledgeable and friendly. They go above and beyond beyond to make sure your bike is running in peak condition.

Report a concern   April 8, 2026 — Rated 10 out of 10 by A.M. bikebarn
What do you like about our products and services?

The sales associate who helped me was incredibly nice and he made sure to adjust my daughter’s bike ahead of time without me even asking. Just a very welcoming, easy, smooth experience.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jeff Wynn Trek Bicycle Clear Lake
What do you like about our products and services?

The products are great. Service turnaround is quick and done correct. But, the staff is the best hands down. Always happy to see everyone, and with a smile.

Report a concern   April 8, 2026 — Rated 10 out of 10 by H.L. La Bikeria GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Es klappt immer alles bestens und die Beratung ist einfach top.
Weiter so Gabi und Team.

Report a concern   April 8, 2026 — Rated 10 out of 10 by F.E. Trek Bicycle Store of Aurora
What do you like about our products and services?

Cool bikes with a variety of options and features allowing me to drill down on my specific needs

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.G. Freewheel Cycle
What do you like about our products and services?

The staff is fantastic—friendly, highly knowledgeable, and always ready to help with any questions you might have.

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.D. North Division Bicycle
What do you like about our products and services?

I truly appreciate the honesty and guidance that we get every time we go in. No upsell just straight answers.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Nichole Wiest Bicycle World
What do you like about our products and services?

I loved the wide selection. Everyone in the shop was amazing to work with and really took the time to make sure I had what I needed and knew how to work everything.
I came in with a unique situation, and thought that I knew what I wanted. Dave took the time to really talk through my needs, and was able to point me in a direction that made more sense for both my needs and my pocketbook. He wasn't out to just make the sale; he really cared that I had a bike I can be successful on.


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