Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by Adam Dena Derose Pine Mountain Sports
What do you like about our products and services?

We love shopping at Pine! Always a welcoming atmosphere with someone available to help.

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.H. Ascent Cycling
What do you like about our products and services?

Professional greetings and professional work. Great staff.

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.A. Trek Store of Highland Park
What do you like about our products and services?

I had a great service experience with Torsten. He made sure all my questions were addressed.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Adam Kirckof Rochester Cycling
What do you like about our products and services?

That you are a local business and not a chain. We need to help the local spots in town.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jelo Lejarde Haymarket Bicycles
What do you like about our products and services?

I heard great reviews about this bike shop, so I decided to make the trip—and it was absolutely worth it. I drove 50 miles and battled horrible traffic to purchase my son’s mountain bike, and the experience did not disappoint.

Jared, Logan, and the rest of the team were incredibly helpful, professional, and knowledgeable. They made us feel genuinely welcome, which stood out compared to some other local bike shops we’ve visited. Great customer service from start to finish. Highly recommend!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Mike Peterson The Bike Lane - Reston
What do you like about our products and services?

Everything! Great service, knowledgeable and friendly staff!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Z.B. Trek Bicycle Omaha West
What do you like about our products and services?

George was great to work with.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Barbara Sears Scheller's Fitness & Cycling - Middletown
What do you like about our products and services?

Great service from Josh! He spent time with my wife and I to explain the different bikes. We wound up buying a Townie 7 for my wife

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.Z. Trek Bicycle Winter Garden
What do you like about our products and services?

Store team was very friendly and helpful.

Report a concern   June 19, 2026 — Rated 10 out of 10 by P.H. Trek Bicycle Cycle Loft
What do you like about our products and services?

Great Service !!!!

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.P. Peddler's Shop
What do you like about our products and services?

Fast, reliable service

Report a concern   June 19, 2026 — Rated 10 out of 10 by タキサイクル 印西牧の原モア店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

本格的なバイクを購入するにあたって、興味を持ったバイクを試乗させていただき、本当に参考になりました。試乗させてもらえる代理店はそうそうないなかでの試乗体験、また、今までの自転車というものの概念が180度覆る感動をおぼえました。今後とも永いお付き合いをさせていただきたいと思える良い体験をさせていただき感謝してます。

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.P. Sprocket Cycles
What do you like about our products and services?

Very good advice on buying a new bike, and service on my last bike.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jason Doskow Trek Bicycle Store of Boynton Beach
What do you like about our products and services?

They diagnosed my wheel cassette issues the first time ordered and installed the right parts. Now I’m back to riding my trek with no slippage. Plus price was fair and install quick.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Cameron Macdonald Trek Bicycle Santa Clarita
What do you like about our products and services?

Oliver and Coby were great in resolving my issues in upgrading my Trek bike. Couldn’t have done it without them.

Report a concern   June 19, 2026 — Rated 10 out of 10 by P.S. Cycle Werks - Whitehouse
What do you like about our products and services?

The people and knowledge

Report a concern   June 19, 2026 — Rated 10 out of 10 by Tarik Elbashir Bike Doctor of Annapolis
What do you like about our products and services?

Helpful staff, competitive pricing and quick turnaround on repairs. Couldn't ask for more!

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.A. Jax Bicycle Center - Irvine
What do you like about our products and services?

It’s my local shop and I know all the guys in there.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.M. Bickel's Cycling & Fitness
What do you like about our products and services?

Mike is the best Mechanic!

Report a concern   June 19, 2026 — Rated 10 out of 10 by David Garver Trek Bicycle Albuquerque
What do you like about our products and services?

Trek bike store is hands down the best bike shop in Albuqerque.
Great service friendly patient :)

Greg Mike and Jimmy = A+

Report a concern   June 19, 2026 — Rated 10 out of 10 by Craig Phillips Trek Bicycle Boise
What do you like about our products and services?

Love this location. Everyone is very helpful and the service team always does a great job!

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.B. Magno Bike GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich habe mir ein Colnago aufbauen lassen. Sehr gute, freundliche und faire Beratung. Bei Fragen war Stefan Jehle jederzeit erreichbar.
Top Werkstatt.
Ich bin sehr zufrieden und kann Magno Bikes uneingeschränkt weiterempfehlen.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Tony Clancy Trek Store of Highland Park
What do you like about our products and services?

The staff helped me select the best bike for my 2 year old granddaughter. They were knowledgeable and very helpful.

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.A.C. Freewheel Bike Richfield
What do you like about our products and services?

Friendly service. Knowledgeable staff.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.C. Trek Bicycle Rockville
What do you like about our products and services?

Love working with people who know their business and have great products.

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Bracknell
What do you like about our products and services?

From the first moment we stepped into Trek Bracknell with the thought of buying a bike, to the goodbye riding out our newly bought bikes, we have received more than excellent service from Mariana and her co worker. Absolutely blown away by the professionalism and kindness that we experienced.
We are enjoying our new bike riding sessions through Swinley forest. The bikes are great and we are very happy with the quality.
We would definitely recommend visiting the Bracknell branch and purchasing your bike and accessories from here.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Beaverton
What do you like about our products and services?

Best repair shop around. They helped to source a rear pivot for me and new bearings. Still kept the price very reasonable. The guys at the repair desk are welcoming, knowledgeable and don’t ever suggest or push for unnecessary work.

Report a concern   June 19, 2026 — Rated 10 out of 10 by John Yerkovich Trek Bicycle Geneva
What do you like about our products and services?

I’ve always loved Trek bikes and the staff is knowledgeable and friendly. Great shop!

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.H. Lincoln Avenue Cycling
What do you like about our products and services?

Very helpful and friendly, but not pushy. They know about there bikes.

Report a concern   June 19, 2026 — Rated 10 out of 10 by G.H. MO-BI-TEC
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute und individuelle Beratung. Alles Top


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