Customer Testimonials
Great Trek bike, outstanding customer service!
Best customer service
I can't wait to try out my new Townie!
High end products
Professional and knowledgeable service
Have used Kegels Bikes for 15+ years for ALL of my bike and accessories purchases and have always gotten great service as well as them OFTEN having what I am looking for in stock so I can just drive over and pick something else, and occasionionally I will place orders online through their site when I can't stop in to pick something up!
Great customer service!
Great service very understanding of my needs
You are close to me and I have been there for repairs.
Servive was fast and helpful
Friendly, knowledgeable service.
The best bike shop in town! I’ve been a loyal customer for Decades and all my children have gotten bikes as they have grow up and out of sizes.highly recommend
You are nearby and the staff is friendly and helpful.
Good quality repairs done fast and for a reasonable price
Store personnel very responsive
Awesome buying experience in Trek Bicycle Allen, Patrick was very helpful, knowledgebale and friendly. Thanks!
Employees know their stuff and explained things well to a newbie
High quality service
Quick turnaround on repairs
Thank you
The Staff. I can get product anywhere but the staff/the people you can replace. Everyone is nice, respectful, knowledgeable, personable.
Great selection of bicycles and great service.
The person that helped me, Evonne, was extremely helpful and knowledgeable.
Paul is extremely helpful and friendly and I enjoy doing business with him and the staff.
The whole team was fantastic and extremely helpful.
Mickey was great. Got my brakes fixed and I was out riding that evening!
Zuverlässig und Qualität
The shop is staffed with what I call "Good Wrenches," i.e., knowledgeable technicians.
The services are fairly priced, and delivered when promised. I also like the store and can generally find what I need for accessories or maintenance all at one location. Further, the brand alliances for wearable items is solid. I will probably not be in the market for a new bike for quite some time, so the above comments are focused on my current needs.
I do have one further note: I just had a tune-up done on my road bike, to have included brake pads as needed. The front brake lever was, to my preference, adjusted to a "too slack" engagement point...two-thirds of free travel before any engagement. i know front brakes are "grabbier", but it seems to me that the first point of engagement should arrive somewhere between 40-50% of free travel, not at 66% of free travel.
Sincerely, Jem Hern
Helpful and honest. No pressure to buy, or upgrade. Gave advice when they had it, but would tell me they didn’t know if they didn’t have enough information or experience with the product.
I’m not living in the area anymore, but I’m “close” enough that I still make the drive here because they’re my LBS.
Always great service!
Sehr freundliche Mittarbeiter und gut gemachte Inspektion. Alles zur Zufriedenheit
I've never had a bad visit to the Edmond Phat Tire Shop, even when I drop $500. The crew there is solid, Steve, Shane and Josh know how to not only get things working, but they are a solid source of critical information for cyclist of all abilities. Proud to say that this is "My Bike Shop".
Awesome team- excellent customer service!