Customer Testimonials
Very knowledgeable, helpful staff.
I was able to walk in with an idea of what I needed and a price range I'd like to stick near and they were extremely respectful of that and lead me to the perfect bike! I didn't feel like I was being up sold or pressured into buying something out of my skill set or price range. I walked out with a bike I am confident riding and excited to ride, and knowing I have them standing behind their products only makes that confidence grow, I can't wait to get out and ride this summer!
Very knowledgeable and friendly environment.
Serviced my needs professionally
Service was friendly and helpful
The staff is cute ;)
Friendly, knowledgeable, convenient. It was a little slower than I expected (nearly a week), but it worked out in the end. Thank you
I love the friendly ambiance of the establishment. You are obviously dedicated to cyclisme and all things bikes. Velos.
Prompt courteous service from knowledgeable employees
Great service, got me in and out very fast.
Tessa was extremely knowledgeable and friendly and helped me feel comfortable with all my choices. Great shop and staff.
The service was quick professional and they communicated up front what the costs and work that will be done.
Great staff and great turnaround time on repairs and tune ups.
Good products. Excellent service
Fine salesman, nice selection of bikes and accessories.
Quality selection, helpful, informed staff. Great place to shop for parts and services.
Fast service by helpful staff
The people are all so helpful. Jeff is an excellent all around problem-solver and honest. I'll buy my next Trek from these folks!
Skillful, knowledgeable and friendly staff.
Your website said you had a 10m roll of tubeless tape for $22 in store. Got to the shop and you only had the 4.4m rolls for $16 a roll. The shop guy sold me two 4.4 rolls for the same price as the 10m roll so that was nice.
A great all service local bike store. Bikes (of course), equipment, and a friendly knowledgeable staff.
11/10 team,
Great speed, great pricing, quality labour
Wow! Can't say enough about the great service from Trek! I needed a repair for a planned birthday trip so I could take my new etrike and not miss my reservation and Trek came through. Feels like they did an adjustment or two because it's pedaling smoother than before. We will certainly be back for any bike needs! A+++++
Liz Borg
You have a wide range of products, knowledgeable and friendly staff that took the time to talk to us, thoroughly explaining everything about the bikes we were interested in. Even when I asked about electric options making it clear I wasn't ready to purchase one yet, Barrett took the time to show us options for my husband and talk about features and such. You are now our go to bike shop for everything we will need in the future.
All the staff are very knowledgeable and friendly. I would highly recommend purchasing and getting your bikes serviced here!
Great service!
Friendly staff, Thorough tuneup and reasonably priced.
Great service - friendly and knowledgeable. Staff never makes me feel like I don't belong even though I'm a novice. Also love the shop itself, very inviting with tons of selections. I've never walked out of the shop without something I was looking for.
Good communication about the work done. Done when promised.
Great price, good communication, and fast shipping. What more could you ask for.
Will did a great job changing a flat tire.
Jeff was fabulous in working out a warranty issue with Thule.