Customer Testimonials
Fantastic experience purchasing my new bike. Brandon and Victoria, along with the entire team, were absolutely outstanding from start to finish. Their knowledge of the products was exceptional, and they took the time to answer every question while providing honest, thoughtful guidance that helped me feel confident I was making the right decisions.
What stood out most was that there was never any pressure—just genuine enthusiasm for helping me find the right setup for my goals. The entire staff was welcoming, professional, and clearly passionate about cycling.
I’m incredibly happy with my new bike and grateful for the experience. Even though the store is a bit of a drive for me, it’s well worth it. I’m thankful to have found a shop I can trust and look forward to coming back for years to come. Highly recommended!
The bikes Verve especially. Good service lots of welcomed info from the workers. Happy to help with questions & also the specific bike which suits our needs for the locations to ride.
Friendly and cooperative.
Sarah was a great help and very knowledgeable
Best bike shop around! Great personal connection paired with unmatched skill!
Prompt friendly service and sound experience-based advice
Knowledgeable and friendly staff
Tyson is always positive and ready to fix it!
Attentive attendant
Quality service
Friendly, knowledgeable, and efficient!
Great service and friendly and knowledgeable staff
Very helpful staff
Great service, pleasure to deal with
High quality products that are durable and don't break. That is what I like best about Trek. The people who work at the store are super kind and have tons of knowledge about the products and cycling in general. Prices are fair and reasonable. The people seem to truly care.
Friendly staff and reasonable prices. Easy access of the gateway state trail.
自転車の事は全く何も分からず、来店しました、
来店したその日の即購入を決めるぐらいとてもいいお店でした。
また何かあればすぐにでも色々な事を聞きに行きたいと思いました、ありがとうございます。
東大阪TREK最高です。
Numerous stores filled with professional helpful people. Always welcomed when entering and satisfied when I leave.
Friendly, knowledgable service
Bike rides like new
Bike doctor in Bel-Air is an excellent place to bring your bike for maintenance or repairs. I brought my Cannondale to be fixed and I thought it would be expensive and would take several days. To my surprise, they were able to repair my bike and the cost was very cheap. Also, the tech was able to fix my bike in a matter of 20 minutes. I was very pleased with Bike-Doctor and I would recommend bike doctor to all my friends and family.
Chris and Jason both helped us. They were very knowledgeable and helpful in deciding which bike was the right fit for our needs and budget.
Eduardo es un tipazo y todo el equipo muy servicial! Sigan así!!!
Friendly, knowledgeable staff.
Great service and selection. Everyone goes out of their way to be helpful and make sure you are getting what you want.
Great sales and service staff. Always so helpful with advice and good recommendations. Jerome was particularly helpful yesterday when I picked up my ebike after some service. He stepped up and adjusted my suspension pressure as I was leaving with the bike and also provided other helpful tips and suggestions.
Assistance with maintenance!!
Friendly and kind staff in the shop, very quick work, and went over and above to help me, give me advice on gravel areas, and take great care of my bike. Thank you!!!
Good inventory but even better service. Your sales/service staff really knows the products and communicates very well with the customer. A pleasure doing business.
Good Customer Service.
They fit as needed.