Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2149 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2021 — Rated 10 out of 10 by Suzanne Deweese Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Punctual clean well. Professional

Report a concern   July 13, 2021 — Rated 10 out of 10 by P.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very dependable and consistent service!

Report a concern   July 13, 2021 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Punctual, reliable, trustworthy.

Report a concern   July 13, 2021 — Rated 10 out of 10 by Terry Adamson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

House always looks good they will surprise me and do something extra every so often very flexible if date needs to be changed

Report a concern   July 13, 2021 — Rated 10 out of 10 by M.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Kasey is a great worker. Nice work.

Report a concern   July 13, 2021 — Rated 5 out of 10 by J.D. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Missed a lot of things for a deep clean

Report a concern   July 13, 2021 — Rated 10 out of 10 by Judith A Beyer Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very nice and very efficient people.
Always friendly and always a good job.

Report a concern   July 13, 2021 — Rated 10 out of 10 by D.E. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service and communication

Report a concern   July 13, 2021 — Rated 10 out of 10 by Michelle Gallaway Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We’ve used Merry Maids for many years. They do a wonderful job keeping our home sparkling clean.

Report a concern   July 2, 2021 — Rated 10 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We like the bathroom products. Our shower looks beautiful upon completion.

Report a concern   June 3, 2021 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Vert thorough, courteous, friendly, and dependable.

Report a concern   May 21, 2021 — Rated 10 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The personnel are friendly and competent. They listen well and follow directions. They remember from visit to visit what is needed or expected.

Report a concern   May 11, 2021 — Rated 10 out of 10 by Kathleen Broady Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Casey is my number one cleaner from Merry Maids. I’ve been using the company for over 15 years. She is so reliable and always on time. Her work is above and beyond every time.
What an asset to your Merry Maids team. Thanks for always being there.

Report a concern   May 11, 2021 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Merry Maids arrives on time and always does a good job.

Report a concern   May 11, 2021 — Rated 3 out of 10 by B.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I just don't feel like they actually clean, just spray and wipe.

Report a concern   May 11, 2021 — Rated 10 out of 10 by Karen Fennerty Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My home always looks and smells fantastic after a Merry Maid cleaning!

Report a concern   May 10, 2021 — Rated 5 out of 10 by J.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

My price just got raised $30 a week- too high!

Report a concern   May 10, 2021 — Rated 6 out of 10 by C.S. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I just feel like the standard has been lowered, I miss when Emily cleaned. I can really only tell that they have vacuumed and made the bed. And if it is one or two people- they are only in the house for about (or less) than an hour- and they are supposed to clean 2.5 baths, the master bedroom, and the whole main floor.

Report a concern   April 30, 2021 — Rated 10 out of 10 by Brenda Johnson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The quality of the cleaning services and the attitude of your employees who do the work. They take pride in a job well done and it shows.

Report a concern   April 30, 2021 — Rated 8 out of 10 by P.W. Merry Maids of Indianapolis
What could we do to improve?

Work more closely with client. Check over job book to see what is needed.

Report a concern   April 23, 2021 — Rated 10 out of 10 by M.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very thorough cleaning job. Thanks!

Report a concern   April 23, 2021 — Rated 8 out of 10 by J.M. Merry Maids of Indianapolis
What could we do to improve?

There is often a lack of follow through in direct requests. I specifically ask staff to wipe with a dust cloth under end tables and dressers etc because the power pack can't reach there and they won't use a swiffer cloth. It almost never happens and results in visible piles of dust bunnies left behind. I wish people would receive this in training. Without this obviously necessary task complete, things aren't clean. Also, there are times a broom would better than the power pac. Corners and edges aren't actually void of crumbs, hair, dust etc after the power pac. Otherwise we are usually very happy with things.

Report a concern   April 23, 2021 — Rated 10 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

prompt and friendly

Report a concern   April 22, 2021 — Rated 2 out of 10 by D.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Well apparently when I say I need it scrubbed, ie baseboards. It translated to light dusting. Was a lot we needed cleaned we just did ourselves.

Report a concern   April 2, 2021 — Rated 10 out of 10 by J.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Your cleaners are very good and the house always looks much better when they leave.

Report a concern   March 27, 2021 — Rated 10 out of 10 by J.A.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great people that know their job and do it well.
The products they use do a great job and smell nice too.

Report a concern   March 26, 2021 — Rated 10 out of 10 by K.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house is so clean. Cabinets, drawers, closets, everything.

Report a concern   March 25, 2021 — Rated 10 out of 10 by E.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

regularity!

Report a concern   March 23, 2021 — Rated 10 out of 10 by P.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The little touches that they added like how they folded the blankets were very nice!

Report a concern   March 19, 2021 — Rated 9 out of 10 by B.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Corrie and Arletha did a great job and were extremely pleasant!


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