- Phone: 3174689389
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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Care of ceramic animals and other breakables.
MM is professional and good. It's not an issue for me but some people could not use a recommendation for a cleaning service that doesn't come at a set time, just a set day. I don't mind but some of my acquaintances do need specific schedules. The new texting is great though, letting me know when the service has started and ended
I like having different people rotating to clean our house. Different people focus on different things.
I did recommend to a neighbor recently!!
$175 is a high rate for a 2 hr service.
I appreciate your attention to detail and consistent hard work. You make our lives easier and our home happier.
Everyone is thorough and friendly! My cleanings are always done in a timely manner.
Do good work and clean.
Friendly, accommodating, flexible, and do a great job. Thanks!
They did an excellent job of cleaning, and they were quick too! :)
Vera thorough job every time. Very pleased
Friendly workers. Great work. House looks beautiful after each cleaning. Great attention to detail.
I don't like the inconsistency shown by the maids who "clean" my condo. I had a person who I liked and who did a fine job. She came a few times, then was gone; I haven't seen her since. I understand turnover in businesses, and I also understand that I can't insist on having the same person each time. Last week's cleaning was not a good one. I should have called to let you know, but didn't, so that's on me. But I literally had to call her back to the house as she was heading to her car to leave. I showed her some areas that obviously had been overlooked or cleaned poorly. She spent two more minutes and then left. Because of the inconsistency, I would be reluctant to recommend Merry Maids to my friends and neighbors.
We had an initial deep house clean last week and Sagui and Wendy did a wonderful job. We look forward to having them back on a regular basis
Overall this was the smoothest experience I’ve had. From the initial contact through the follow up to check on the work of the two fabulous humans who cleaned our house, I have zero concerns. Thank you so much for all of the help!
Would like more of an advanced notice of when Merry Maids will arrive on our scheduled date. Easier to plan my day if I know ahead of time your staff will arrive.
Your person (Marketta) arrives on time and is very pleasant. The house is cleaned in about 3 hours, and everything is shiny and dust free.
I like the way they clean my wood floors and fluff up pillows and fold blankets. That are kind and friendly and most are very hard workers. Misty and Savanah are great but I can’t always get them. They could do a better job dusting. The little feather duster is not very thorough. Allie that came last week was great too and her partner.
Cleaning is reliable and thorough. Cleaners are friendly and polite.
We appreciate when the same ladies are sent to our home. Their familiarity aids in the cleaning.
They always do a great job. Diana did an exceptional cleaning this last time!
Reliable, thorough, friendly
Always very clean and the ladies are wonderful!
The ladies are pleasant and do a good job.
They do an amazing job!
Alissa & Andrea were GREAT! We'd love to have either of them clean our house on future visits, since they know it. And Katie in the office was amazing as well. Super great experience this first time around. Thank you!
Our house gets cleaned well. They use products that smell fresh and are not heavy scents. They take care of everything, including emptying trash bins. We're so happy to have this service every other week!
House always looks great
Personable people that do a great job.
They work very hard and leave my home clean and spotless. Thanks Merry Maids for a job well done
I like the ease of scheduling. I am able to call or text to get information on pricing, questions about my bill, time window for services, set up payment, and I'm sure just about any question I may have.
As far as the cleaning service is concerned, the ladies that came to my house did impeccable work. They showed up on time and worked efficiently. I wasn't entirely sure what to expect as this is my first time reaching out to a cleaning company, but they went above and beyond cleaning all areas of my home.
The part I enjoy the most? The weight that has been lifted off my shoulders knowing I can have my house looking in mint condition and that I don't have to try to find the time to clean my home. I am very excited to continue to use the service, Merry Maids went above and beyond my expectations.