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2148 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Flexible schedule, friendly employees, great service.
Associates do a Good Job!
quality work!
Love that they accommodate me have wonderful thorough people and the house always smells clean and fresh!
Pleasant workers and helpful staff and fairly priced.
Send the same persons each visit
Teeaires provided me with cleaning service on 2/72024. She was neatly dressed, had a pleasant personality, went straight to work in a very efficient manner as soon a she arrived. Please give her some praise. Paul Ward, a client
The women who cleaned our house were polite, respectful, efficient and thorough. They worked the entire time that they were here. I would not hesitate to recommend Merry Maids.
Becca is fabulous! A good listener and THOROUGH
Little touches, fluff pillows, fold blankets, lines in couch when vacuuming, better dusting
Efficient thorough cleaning!
The teams are usually very friendly and willing to help with any special requests.
on time and did nice job cleaning
Replace trash bags that get taken out and move ottomans and smaller items around to get dust from underneath them
Friendly, reliable, and Quality service every single time!
It was our first time and I had errands to run but I expected the ladies to still be working when I got home about 3 hours later. They did ask my husband if the house looked good and he said it was fine. My husband does not notice the details! However, when I got home I noticed that the range hood wasn't dusted and the dog slobber spots were still on the floors. I was really disappointed about that. I do know that elbow grease is needed to get those spots on the laminate floors and especially the LVP floor in the kitchen. Later, I dusted the kitchen table to get some glitter off and found that it hadn't been dusted, nor was the dog hair removed from the chair legs. For $380, I expected everything to be gleaming. I am hoping that next time will be better. The ladies were prompt and pleasant. On a good note, the bathrooms were good! The ladies said our house was pretty clean, I do try to keep up with things but am getting older and really want this service to work out. Thanks for reaching out again as I have been thinking about my response.
After the last visit, there was a large clump of cat hair missed by Your team.
And no note was left.
Not the service I am used to.
Sagui and Wndy are amazing! They make my house feel like a new home every time they clean!
My home always looks amazing when Merry Maids is done
Coming home to a clean house after work takes so much stress off!
Products are great. Great service. Dependable.
Great to come home to a clean house.
Friendly, professional, and very flexible schedule.
Love products used on floors and cabinets. Clean and shiny. Also our showers look wonderful. Our Merry Maid always arrive on time. We have monthly cleaning.
Cleaners are always prompt, friendly and do an excellent job.
I have had then same individual clean my home for many years She does a super job keeping my home clean and orderly.
Thank you
Like the fresh smell from your cleaning products. Appreciate your attempt to keep the same team leader coming to each of my cleanings.
The people are great and always do a great job.
Everything! Customer service is great! And cleaners are skilled and thorough. Have been a loyal customer for 10 plus years! Aok in my book!!!
I only had one cleaning, it went very well.