- Phone: 3174689389
- Visit Website
based on 2151 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The house always looks great
They do a good job, but I wish they would stick with the same person (Becca) every time.
I only had one cleaning, it went very well.
Flexible schedule, friendly employees, great service.
Associates do a Good Job!
quality work!
Love that they accommodate me have wonderful thorough people and the house always smells clean and fresh!
Pleasant workers and helpful staff and fairly priced.
Send the same persons each visit
Teeaires provided me with cleaning service on 2/72024. She was neatly dressed, had a pleasant personality, went straight to work in a very efficient manner as soon a she arrived. Please give her some praise. Paul Ward, a client
The women who cleaned our house were polite, respectful, efficient and thorough. They worked the entire time that they were here. I would not hesitate to recommend Merry Maids.
Becca is fabulous! A good listener and THOROUGH
Little touches, fluff pillows, fold blankets, lines in couch when vacuuming, better dusting
Efficient thorough cleaning!
The teams are usually very friendly and willing to help with any special requests.
on time and did nice job cleaning
Replace trash bags that get taken out and move ottomans and smaller items around to get dust from underneath them
Friendly, reliable, and Quality service every single time!
It was our first time and I had errands to run but I expected the ladies to still be working when I got home about 3 hours later. They did ask my husband if the house looked good and he said it was fine. My husband does not notice the details! However, when I got home I noticed that the range hood wasn't dusted and the dog slobber spots were still on the floors. I was really disappointed about that. I do know that elbow grease is needed to get those spots on the laminate floors and especially the LVP floor in the kitchen. Later, I dusted the kitchen table to get some glitter off and found that it hadn't been dusted, nor was the dog hair removed from the chair legs. For $380, I expected everything to be gleaming. I am hoping that next time will be better. The ladies were prompt and pleasant. On a good note, the bathrooms were good! The ladies said our house was pretty clean, I do try to keep up with things but am getting older and really want this service to work out. Thanks for reaching out again as I have been thinking about my response.
After the last visit, there was a large clump of cat hair missed by Your team.
And no note was left.
Not the service I am used to.
Sagui and Wndy are amazing! They make my house feel like a new home every time they clean!
My home always looks amazing when Merry Maids is done
Coming home to a clean house after work takes so much stress off!
Products are great. Great service. Dependable.
Great to come home to a clean house.
Friendly, professional, and very flexible schedule.
Love products used on floors and cabinets. Clean and shiny. Also our showers look wonderful. Our Merry Maid always arrive on time. We have monthly cleaning.
Cleaners are always prompt, friendly and do an excellent job.
I have had then same individual clean my home for many years She does a super job keeping my home clean and orderly.
Thank you
I started last November. I called once to see when the team would arrive and was told 11-1. I assumed it would be that going forward. And it was until last Wednesday. At about 1:30 I called about the delay and was told the team was a couple of hours behind on their current house. That was a problem for me for 2 reasons. 1. I schedule my dogs to be groomed while the cleaning is done so as not to be in their way. 2. We were doing my son's birthday dinner that evening and they were to arrive about 4:30. I said we'd figure it out. But, shortly Merry Maids called back and said Melissa had just finished a job and would head our way and meet the usual crew here. There usual crew never showed and Melissa spiffed up by herself. I was happy to get this done before company and I tipped her for agreeing to show up to take care of us. However, the usual crew does a better job and I hope to see them next time. I was told we were coded that was ok to clean anytime during the day but Jennifer agreed to change our coded more in line with the 11-1 timeframe. Better for us and the team too since the dogs would be otherwise occupied.
Our initial cleaning wasn't as great an experience as I hoped either. So, in 5 months we have had 2 less than stellar experiences. I hope going forward is good. I really want this to work for us. I do appreciate the responsiveness from the office.