Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2169 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2024 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house always looks great after a service. I know it’s not included but some type of en dust or pledge on woodwork would be nice

Report a concern   June 28, 2024 — Rated 9 out of 10 by S.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very easy going to work with. The girls are friendly and do a great job.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Julia Tinsley Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a great job.

Report a concern   June 16, 2024 — Rated 10 out of 10 by Finley Turnbow Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We were so pleased with the deep clean service provided by Merry Maids! It smelled ((and looked)) better than the day we moved in! Excited to have monthly service by the Merry Maids team. Well worth the investment!

Report a concern   June 14, 2024 — Rated 10 out of 10 by Adam Kashner Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Tira and Allie did a phenomenal job cleaning my place. As a single guy who isn’t home often, housekeeping falls down my priority list. They came in and made the place like new. I couldn’t recommend Merry Maids more.

Report a concern   June 11, 2024 — Rated 10 out of 10 by G.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything!

Report a concern   June 8, 2024 — Rated 10 out of 10 by Paul Ward Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They competent, dependable, congenial employees who provide the cleaning services for me. Merry Maids is flexible when scheduling services to fit my needs. This works both ways, when Merry Maids needs to adjust the schedule i can work with them as they work with my schedule Paul

Report a concern   June 5, 2024 — Rated 10 out of 10 by L.V. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love coming home to a clean home with everything shining!

Report a concern   May 17, 2024 — Rated 10 out of 10 by Cindy Helmling Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Consistent use of same employee each time they clean. Very polite office staff. I travel a lot and the flexibility to re-schedule my cleaning

Report a concern   May 17, 2024 — Rated 8 out of 10 by R.B. Merry Maids of Indianapolis
What could we do to improve?

A bit more attention to detail. There are always a few minor things missed.

Report a concern   May 16, 2024 — Rated 9 out of 10 by Courtney Buggs Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Quick thorough service. Friendly and courteous associates.

Report a concern   May 16, 2024 — Rated 10 out of 10 by Jan Kaufmann Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Thorough cleaning with prompt people who do a fabulous job

Report a concern   May 11, 2024 — Rated 9 out of 10 by Marla Murphy Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Savannah are very good, professional and trustworthy and do a very good job!

Report a concern   May 6, 2024 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliability

Report a concern   May 3, 2024 — Rated 8 out of 10 by C.Z. Merry Maids of Indianapolis
What could we do to improve?

Lower the cost.

Report a concern   March 30, 2024 — Rated 10 out of 10 by G.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Employees are very pleasant and most work hard

Report a concern   March 27, 2024 — Rated 10 out of 10 by S.G. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Had my initial deep cleaning, and am very happy with the results! The cleaners (Allie and Haylie) took the time to do a very thorough job. It feels so good having a clean home, and I look forward to getting cleaned every other week.

Report a concern   March 26, 2024 — Rated 10 out of 10 by Lesa Faulkner Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house was cleaned very well. All surfaces were spotless, carpets and wood floors super clean, they are great!

Report a concern   March 16, 2024 — Rated 7 out of 10 by D.G. Merry Maids of Indianapolis
What could we do to improve?

I started last November. I called once to see when the team would arrive and was told 11-1. I assumed it would be that going forward. And it was until last Wednesday. At about 1:30 I called about the delay and was told the team was a couple of hours behind on their current house. That was a problem for me for 2 reasons. 1. I schedule my dogs to be groomed while the cleaning is done so as not to be in their way. 2. We were doing my son's birthday dinner that evening and they were to arrive about 4:30. I said we'd figure it out. But, shortly Merry Maids called back and said Melissa had just finished a job and would head our way and meet the usual crew here. There usual crew never showed and Melissa spiffed up by herself. I was happy to get this done before company and I tipped her for agreeing to show up to take care of us. However, the usual crew does a better job and I hope to see them next time. I was told we were coded that was ok to clean anytime during the day but Jennifer agreed to change our coded more in line with the 11-1 timeframe. Better for us and the team too since the dogs would be otherwise occupied.
Our initial cleaning wasn't as great an experience as I hoped either. So, in 5 months we have had 2 less than stellar experiences. I hope going forward is good. I really want this to work for us. I do appreciate the responsiveness from the office.

Report a concern   March 14, 2024 — Rated 10 out of 10 by T.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house always looks great

Report a concern   March 13, 2024 — Rated 9 out of 10 by J.V. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a good job, but I wish they would stick with the same person (Becca) every time.

Report a concern   March 11, 2024 — Rated 8 out of 10 by T.E. Merry Maids of Indianapolis
What could we do to improve?

I only had one cleaning, it went very well.

Report a concern   March 7, 2024 — Rated 9 out of 10 by S.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Flexible schedule, friendly employees, great service.

Report a concern   March 1, 2024 — Rated 10 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Associates do a Good Job!

Report a concern   February 15, 2024 — Rated 10 out of 10 by J.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

quality work!

Report a concern   February 14, 2024 — Rated 10 out of 10 by J.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Love that they accommodate me have wonderful thorough people and the house always smells clean and fresh!

Report a concern   February 13, 2024 — Rated 10 out of 10 by Joe LaRosa Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Pleasant workers and helpful staff and fairly priced.

Report a concern   February 10, 2024 — Rated 8 out of 10 by E.F. Merry Maids of Indianapolis
What could we do to improve?

Send the same persons each visit

Report a concern   February 9, 2024 — Rated 10 out of 10 by Paul Ward Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Teeaires provided me with cleaning service on 2/72024. She was neatly dressed, had a pleasant personality, went straight to work in a very efficient manner as soon a she arrived. Please give her some praise. Paul Ward, a client

Report a concern   February 9, 2024 — Rated 9 out of 10 by Steven Sickles Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The women who cleaned our house were polite, respectful, efficient and thorough. They worked the entire time that they were here. I would not hesitate to recommend Merry Maids.


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