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2148 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
well prepared crew members
polite and competent
frinedly and coopertie
I don’t really feel that true cleaning is done. There is less scrubbing and more chemicals.
We have used Merry Maids biweekly for the last 5 years. Been very happy with the service.
They do a great job!
Adjusted to my personal needs
Cleaning people usually call a few minutes before arriving to let me know they are coming. They are very congenial, but have a method and go go to work as soon as they arrive. Office texts to see if I want to go ahead as scheduled a few days ahead. Quality work is always accomplished.
I have rarely been disappointed in a cleaning and the one time I remember (years ago) I contacted the office and they made it right.
Improvements can always be made
Services are well done and profits are fine
I like the dependability and flexibility of your services.
We really appreciate the great job the cleaners do and they are always friendly and polite.
I highly recommend this company- dependable, conscientious, thorough and trustworthy!
I love the fresh aroma after cleaning by merry Maids, seeing freshly mopped floors, surfaces dusted and sanitized, bathrooms, sinks, all freshly cleaned as well!
Our house always looks amazing
Very happy with the job your ladies do.
Always smells nice.
friendly crew members
Competent
some are proactive in asking about whether to do something or not when I have not noticed the issue
I would prefer to have consistency in who comes. Before the protocols that consistency was more apt to happen. Now it seems that even though it is a Merry Maid who has been here before it is seldom the one who was here the last time.
I like Katelyn specifically and the care and attention to detail she gives in every aspect of her work. She is a rockstar.
Personable people that certainly know their jobs.
Very professional
Kasey and Adam did an awesome job this week. Hope I can keep this team coming to my house.
Before the pandemic I had he same cleaners every time. Since then I’ve had a mix. Side note we’ve been with Merry Maids for a number of years. We have reaquested a different person to be our full time person. They seem to have a hard time accommodating this.
workers respect health suggestions. Enter he home with a cleaning plan in place. Get th plan done in a timely and efficient manner.
The value and quality of the cleaning. The teams that clean want to insure you are happy with their work. I have been a customer for 20+ years and never been disappointed with a cleaning. (If my name is used please just use my first initial. B Johnson--THANKS!).
Happy with services and cleaning products.
I found bath tubs, dishwasher & stove fronts not clean before she left and she wiped then off. However, I later found quite a few things that had not even been touched. The entry way floor not only did not get cleaned, but there were areas that had not even been sweep. The bath room shelve as well had not been cleaned, not even dusted. Toilet paper holder same thing. Top of microware not even wiped off. She told me she wasn't allow to clean the kitchen fan, so I did it.
I could go on, but why bother.
We don't know anything about your products. Enjoy your services.
Windows are smeared and hall closet was never swept out.
You asked me a few times in the past and do not need to repeat it. Becca is a very good maid. Thanks.
Great service. Always prompt. Good job.