Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2148 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2021 — Rated 10 out of 10 by M.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service. Always prompt. Good job.

Report a concern   February 18, 2021 — Rated 10 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

well prepared crew members

polite and competent

frinedly and coopertie

Report a concern   February 16, 2021 — Rated 5 out of 10 by B.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I don’t really feel that true cleaning is done. There is less scrubbing and more chemicals.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Bruce Berner Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We have used Merry Maids biweekly for the last 5 years. Been very happy with the service.

Report a concern   February 10, 2021 — Rated 10 out of 10 by E.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a great job!

Report a concern   February 9, 2021 — Rated 10 out of 10 by Jan Froehlich Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Adjusted to my personal needs

Report a concern   February 5, 2021 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Cleaning people usually call a few minutes before arriving to let me know they are coming. They are very congenial, but have a method and go go to work as soon as they arrive. Office texts to see if I want to go ahead as scheduled a few days ahead. Quality work is always accomplished.

Report a concern   January 14, 2021 — Rated 10 out of 10 by B.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I have rarely been disappointed in a cleaning and the one time I remember (years ago) I contacted the office and they made it right.

Report a concern   December 29, 2020 — Rated 9 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Improvements can always be made

Report a concern   December 27, 2020 — Rated 10 out of 10 by J.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Services are well done and profits are fine

Report a concern   December 15, 2020 — Rated 10 out of 10 by E.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the dependability and flexibility of your services.

Report a concern   December 12, 2020 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We really appreciate the great job the cleaners do and they are always friendly and polite.

Report a concern   December 8, 2020 — Rated 10 out of 10 by K.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I highly recommend this company- dependable, conscientious, thorough and trustworthy!

Report a concern   December 2, 2020 — Rated 10 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love the fresh aroma after cleaning by merry Maids, seeing freshly mopped floors, surfaces dusted and sanitized, bathrooms, sinks, all freshly cleaned as well!

Report a concern   December 1, 2020 — Rated 10 out of 10 by Terry Adamson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Our house always looks amazing

Report a concern   November 22, 2020 — Rated 9 out of 10 by S.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very happy with the job your ladies do.

Report a concern   November 20, 2020 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always smells nice.

Report a concern   November 12, 2020 — Rated 10 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

friendly crew members
Competent
some are proactive in asking about whether to do something or not when I have not noticed the issue

I would prefer to have consistency in who comes. Before the protocols that consistency was more apt to happen. Now it seems that even though it is a Merry Maid who has been here before it is seldom the one who was here the last time.

Report a concern   November 10, 2020 — Rated 10 out of 10 by C.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like Katelyn specifically and the care and attention to detail she gives in every aspect of her work. She is a rockstar.

Report a concern   November 10, 2020 — Rated 10 out of 10 by Judith A Beyer Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Personable people that certainly know their jobs.

Report a concern   November 5, 2020 — Rated 10 out of 10 by V.F. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very professional

Report a concern   October 30, 2020 — Rated 10 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Kasey and Adam did an awesome job this week. Hope I can keep this team coming to my house.

Report a concern   October 26, 2020 — Rated 8 out of 10 by B.B. Merry Maids of Indianapolis
What could we do to improve?

Before the pandemic I had he same cleaners every time. Since then I’ve had a mix. Side note we’ve been with Merry Maids for a number of years. We have reaquested a different person to be our full time person. They seem to have a hard time accommodating this.

Report a concern   October 10, 2020 — Rated 10 out of 10 by Paul Ward Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

workers respect health suggestions. Enter he home with a cleaning plan in place. Get th plan done in a timely and efficient manner.

Report a concern   October 9, 2020 — Rated 10 out of 10 by Brenda Johnson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The value and quality of the cleaning. The teams that clean want to insure you are happy with their work. I have been a customer for 20+ years and never been disappointed with a cleaning. (If my name is used please just use my first initial. B Johnson--THANKS!).

Report a concern   October 2, 2020 — Rated 10 out of 10 by D.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Happy with services and cleaning products.

Report a concern   September 30, 2020 — Rated 5 out of 10 by B.P. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I found bath tubs, dishwasher & stove fronts not clean before she left and she wiped then off. However, I later found quite a few things that had not even been touched. The entry way floor not only did not get cleaned, but there were areas that had not even been sweep. The bath room shelve as well had not been cleaned, not even dusted. Toilet paper holder same thing. Top of microware not even wiped off. She told me she wasn't allow to clean the kitchen fan, so I did it.
I could go on, but why bother.

Report a concern   September 25, 2020 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We don't know anything about your products. Enjoy your services.

Report a concern   September 21, 2020 — Rated 2 out of 10 by C.K. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Windows are smeared and hall closet was never swept out.

Report a concern   September 21, 2020 — Rated 10 out of 10 by N.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

You asked me a few times in the past and do not need to repeat it. Becca is a very good maid. Thanks.


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