- Phone: 3174689389
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based on 2148 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i like everything they do. both women that come to my house a very nice with good attitudes
I am most impressed with the people who come to clean.
The ladies are always neat and courteous,
Their work is very good and timely.
Happy New Year!
The cleaners that have worked in my home have all been extremely professional and very hard workers!! I have already recommended Merry Maids to multiple people.
reliable, quick, friendly, efficent, bring thier own products
Maids are very friendly and do an excellent job.
Products make the house smell very clean and the ladies are experts in cleaning.
THE LADIES ARE EXCELLENCE AT THER JOB AND I WOULD TRUST THEM ANYTHING IN MY HOUSE AND NOT WORRY ABOUT THEM. THE PRODUCTS THAT YOU USE ARE VERY GOOD AND I LIKE THE WAY EVERYTHING LOOKS AND SMELLS.
I like the way the house smells after the girls are done. Angie is wonderful!!!
I like the reminder call. Basically you do a good job.
the ladies worked very hard, scrubbing the floor on their hands and knees, getting into the corners I haven't been able to in years. They gave me my home back.
Be a bit more detail-oriented.
My overall impression was very good. Everything smelled so fresh and clean. The women were very professional and thorough and did exactly what I requested.
Sometimes the cleaning is better than other times, but overall the cleaning just seems to be done in such a way as to just get done in a hurry without concern for doing a good job; certainly not thorough cleaning. After MM has been here I've had dirty window sills, mirrors so streaked that they looked worse after MM was here, a "swipe" across my dining room table so that I could easily see the "swipe" through dust, nothing ever cleaned up high such as the tops of things, decorative items around the bathtub never dusted, and tops of wall lights in the bathroom not dusted. I've even had counter tops in the kitchen not cleaned thoroughly. The kitchen floor has always been cleaned well, but I've found dust/dirt in the corners of the foyer floor. What could make it better?? Just do a more thorough job. I was here one time for the whole time the 2 girls were here and they were done in an hour. I don't care how good someone might be at cleaning, there is no way even two people can clean my house thoroughly in one hour.
I called to have another bathroom cleaned, on request, and the message did not get to the actual crew. I returned from a trip and called MM the next day to tell them and they immediately sent a crew out, but my guest arrived to a not-clean bathroom.
I wish there were some email or online way to make these requests.
Friendly and cooperative maids. Thorough and efficient service.
Girls do a good job and don't waste any time while working.
Always cheerful. Products are pretty eco-friendly. If you don''t do it right or to our expectations you fix it.
don't always clean in the corners or behind furniture, fronts of cabinets
Great job as usual! Always there when they say they will be - very reliable and do a great job!
It is nice to come home to a clean house. Everything looks and smells clean when you walk in the door. I like the form that is left giving a recap of what was given special attention. It would be nice to know what was going to be given special atention the next visit so that area could be prepared ahead of time - by that I mean all extraneous items removed or put away - so it would be easier to clean.
Services are reliable and quality is an important part of the job as demonstrated by the frequent chances to respond to surveys and provide feedback in other formats (phone calls, return postage paid survey cards, etc.).
The team that has been coming to my house are a great couple of ladies - the only thing is they need to use something stronger (maybe a bleach product) to clean the shower floors and maybe some better brushes for them also... in order to get the job done right the first time they must have the proper equipment, then we would not have to had another couple of ladies to come out a few days later to scrub the floor and it still is not 100% and that is not for them both scrubbing as best they could they need better brushes...thank you First name removed R
The women come in with their equipment, clean all areas, and leave. They are respectful of my property and leave. They are always very pleasant. We are very pleased to have them clean our house.
I am having to always call and ask for normal things to be done i.e. pull the chair out and vaccum under it.
lower prices would help
A little disappointed with some floor cleaning jobs such as our Master bathroom floor. Also dusting jobs not always the best they can be. And overstuffed chairs not always vacummed around the buttons,etc.
Have 2 teams rotate to clean the same houses each week. The 2 teams would know the client and vice versa and the teams would know the quirks of the house and client. This may result in increased efficiency for the teams.
Be on time
Not sure my bathroom floors are actually getting mopped or mopped thoroughly. There's dirt behind the bathroom door in the master that's been in the same place through the last 2 cleanings... so that's over a month... Cleaning crew is in and out very very quickly and I have a big house... so seems almost too quick...
I can always count on them to be there.