- Phone: 3174689389
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based on 2130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job as usual! Always there when they say they will be - very reliable and do a great job!
It is nice to come home to a clean house. Everything looks and smells clean when you walk in the door. I like the form that is left giving a recap of what was given special attention. It would be nice to know what was going to be given special atention the next visit so that area could be prepared ahead of time - by that I mean all extraneous items removed or put away - so it would be easier to clean.
Services are reliable and quality is an important part of the job as demonstrated by the frequent chances to respond to surveys and provide feedback in other formats (phone calls, return postage paid survey cards, etc.).
The team that has been coming to my house are a great couple of ladies - the only thing is they need to use something stronger (maybe a bleach product) to clean the shower floors and maybe some better brushes for them also... in order to get the job done right the first time they must have the proper equipment, then we would not have to had another couple of ladies to come out a few days later to scrub the floor and it still is not 100% and that is not for them both scrubbing as best they could they need better brushes...thank you First name removed R
The women come in with their equipment, clean all areas, and leave. They are respectful of my property and leave. They are always very pleasant. We are very pleased to have them clean our house.
I am having to always call and ask for normal things to be done i.e. pull the chair out and vaccum under it.
lower prices would help
A little disappointed with some floor cleaning jobs such as our Master bathroom floor. Also dusting jobs not always the best they can be. And overstuffed chairs not always vacummed around the buttons,etc.
Have 2 teams rotate to clean the same houses each week. The 2 teams would know the client and vice versa and the teams would know the quirks of the house and client. This may result in increased efficiency for the teams.
Be on time
Not sure my bathroom floors are actually getting mopped or mopped thoroughly. There's dirt behind the bathroom door in the master that's been in the same place through the last 2 cleanings... so that's over a month... Cleaning crew is in and out very very quickly and I have a big house... so seems almost too quick...
Quick, efficiency, I can continue to work while they are on business, will redo anything that I feel was not done properly.
Dependable, honest, thorough. Please cancel cleaning for the 29th for 2484 Royal Blvd., Carmel, IN 46032, (Name removed) and resume January 12th. Thank you. First name removed
The ladies who clean my home really care about the job they do. They are definitely client and quality focused. They are personable and have good client service skills.
Good job at basic cleaning. I like that you do special tasks for certain rooms each week.
The Merry Maids are always professional and always provide exceptional service.
good job
Efficient and friendly workers who do a great job.
Reliable, efficient, and thorough cleaning service. Also I like having the same staff each time.
I like that I am able to always count on a quality job, and I really like the rotation schedule that you have to give the extra attention to different areas each time.
The ladies were hard workers and they did an excellent job. I was getting ready to have an office party and it was a relief to have some help with the cleaning of our home.
The efficiency and the willingness to go above and beyond the bare minimum for a heart patient. All the girls have been so friendly I feel I've made new friends each time a new team comes.
Vacuum or shake out throw rugs, make sure the edges of the kitchen counters are wiped clean.
I like the fresh smell of clean and the vacuum marks on the carpet. I like the attention to detail and the folding of the toliet tissue makes me feel like I am in a hotel. The girls are very friendly and respectful and are attentive to my cleaning needs. I am very pleased with Merry Maids service and have already recommended them to friends.
Be more thorough. Many things get missed if they are not pointed out.
I like the politeness of the maids and how thorough they perform their work. They always ask if there is anything more they can do for me. I am totally satisfied with their work.
There is little attention to detail. Baseboards are never cleaned, staircase hasn't been cleaned the past two cleanings, sometimes cabinets are left uncleaned and shower tile & grout is still dirty after cleanings. Becoming increasingly dissatisfied with the thoroughness though the girls are very pleasant and courteous.
The Merry Maids are very dependable and thorough.
The crews never use a mop! They grasiously respond to any special request. Most all employees are very personable and fun to have in my home.
don't always clean in the corners or behind furniture, fronts of cabinets