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2101 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service.
The team that normally does our house is great. Been a customer for 14 years
It always smells fresh.
The last two cleanings at my house a few things were missed. The items missed:
1. Trash was not emptied.
2. My son's bed was stripped and sheets left to make bed. Bed was not made.
3. Master bath shower never gets scrubbed only wiped down. I have to scrub or spray with Tilex to ensure that the mold is removed.
4. I wasn't home for the last cleaning and my husband said the floors were not cleaned properly.
5. The time before last I asked to have the baseboards dusted and I moved my dog bed and hair was all over the baseboard. The girls didn't move the bed.
I hate to complain because I love the fact that I have a set schedule.
Thanks!
First name removed
They do a great job week in and week out.
Consistent and reliable
Reliablility
Reliable, consistent!
The 2 ladies who clean my house are SUPER. There is always good conversation, humor, sharing of mutual appropriate ideas. This is always done WHILE working, never any idle time.
I have had the same 2 ladies for many years. They always call to announce their arrival. They are very regular coming at the same time for each cleaning. If I have a time problem adjusting th arrival time is no problem. THANK YOU
I love how our office smells after Merry Maids has been here! They do a super job!
Dependable, flexible, willingness to work around my crazy dog.
Friendly, efficient- great job!
Always polite. big help.
Home smells really fresh when cleaned. They arrive in a timely manner and call first. If something like dusting needs special attention it gets done I love merry maids
We love walking in after work on cleaning day!! The house looks and smells great!
The house always looks guest ready when we return and the cleaning products smell wonderful - not flowery, just clean!
Great work. Looks great. Wife is thrilled.
We have used Merry Maids for several years now on a regular basis. They know our house, know our animals and do a great job.
I love how clean everything looks and the fresh smell after Merry Maids!
When I return home from work after Merry Maids have cleaned, it would be so nice to "smell" the clean!
Also, I like getting the postcard left to let me know the house has been cleaned, but every week, it says that "all rooms" got special attention. I have a 5,000+ square foot house. I know in the very short one-hour time frame MM is there, they cannot clean my house AND give special attention to certain areas.
I was told when I began services that each time one room would have the baseboards cleaned. I do not see this happening. If it is, it would be great to know which room had it done...instead of "all rooms". It seems like a very superficial clean.
We like having the same Merry Maids come to our home each time. They (Misty and Trish) know us and our needs and expectations. They come on time and our careful with our belongings. Merry Maids is wonderful and well managed.
Lower prices!
competency
friendly
courteous
consideraate
attentive
They are hard-working young ladies who do a fantastic job and leave my apartment spotless. Well worth it and I'm definitely having them back!!
Ladies are so thoughtful and hardworking! Couldn’t ask for a better clean!
Very reliable, Things were always clean without that industrial clean smell and feel.
Quick, efficient, and do not require any hand-holding, so to speak. Very responsive to special requests.
Misty and Trish are our regular cleaning people; and besides doing an absolutely wonderful cleaning job every single time, they are are so nice and personable.
We like having Misty and Trish as they are very competent and I know the house will be spick and span! They are the best of any we've had from Merry Maids.
Martha & Louis Martin
We really like Misty and Trish. They do an excellent job. The products you use are fine.
Martha Martin