Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2101 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2019 — Rated 10 out of 10 by Martha Martin Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We really like Misty and Trish. They do an excellent job. The products you use are fine.

Martha Martin

Report a concern   December 3, 2019 — Rated 10 out of 10 by L.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service.

Report a concern   November 26, 2019 — Rated 10 out of 10 by C.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The team that normally does our house is great. Been a customer for 14 years

Report a concern   November 22, 2019 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

It always smells fresh.

Report a concern   November 19, 2019 — Rated 3 out of 10 by P.C. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The last two cleanings at my house a few things were missed. The items missed:
1. Trash was not emptied.
2. My son's bed was stripped and sheets left to make bed. Bed was not made.
3. Master bath shower never gets scrubbed only wiped down. I have to scrub or spray with Tilex to ensure that the mold is removed.
4. I wasn't home for the last cleaning and my husband said the floors were not cleaned properly.
5. The time before last I asked to have the baseboards dusted and I moved my dog bed and hair was all over the baseboard. The girls didn't move the bed.

I hate to complain because I love the fact that I have a set schedule.

Thanks!
First name removed

Report a concern   November 19, 2019 — Rated 9 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a great job week in and week out.

Report a concern   November 17, 2019 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Consistent and reliable

Report a concern   November 12, 2019 — Rated 10 out of 10 by E.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliablility

Report a concern   November 12, 2019 — Rated 10 out of 10 by T.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable, consistent!

Report a concern   November 11, 2019 — Rated 10 out of 10 by Paul Ward Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The 2 ladies who clean my house are SUPER. There is always good conversation, humor, sharing of mutual appropriate ideas. This is always done WHILE working, never any idle time.
I have had the same 2 ladies for many years. They always call to announce their arrival. They are very regular coming at the same time for each cleaning. If I have a time problem adjusting th arrival time is no problem. THANK YOU

Report a concern   November 8, 2019 — Rated 10 out of 10 by Electro Reps Inc Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love how our office smells after Merry Maids has been here! They do a super job!

Report a concern   November 7, 2019 — Rated 10 out of 10 by J.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Dependable, flexible, willingness to work around my crazy dog.

Report a concern   November 7, 2019 — Rated 10 out of 10 by Amy Sosnowski--MMA Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly, efficient- great job!

Report a concern   November 3, 2019 — Rated 9 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always polite. big help.

Report a concern   October 30, 2019 — Rated 10 out of 10 by Suzanne Deweese Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Home smells really fresh when cleaned. They arrive in a timely manner and call first. If something like dusting needs special attention it gets done I love merry maids

Report a concern   October 30, 2019 — Rated 10 out of 10 by Brandy Smith Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We love walking in after work on cleaning day!! The house looks and smells great!

Report a concern   October 18, 2019 — Rated 10 out of 10 by L.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house always looks guest ready when we return and the cleaning products smell wonderful - not flowery, just clean!

Report a concern   October 10, 2019 — Rated 10 out of 10 by K.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great work. Looks great. Wife is thrilled.

Report a concern   October 8, 2019 — Rated 10 out of 10 by Bruce Berner Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We have used Merry Maids for several years now on a regular basis. They know our house, know our animals and do a great job.

Report a concern   October 8, 2019 — Rated 10 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love how clean everything looks and the fresh smell after Merry Maids!

Report a concern   October 5, 2019 — Rated 8 out of 10 by B.E. Merry Maids of Indianapolis
What could we do to improve?

When I return home from work after Merry Maids have cleaned, it would be so nice to "smell" the clean!
Also, I like getting the postcard left to let me know the house has been cleaned, but every week, it says that "all rooms" got special attention. I have a 5,000+ square foot house. I know in the very short one-hour time frame MM is there, they cannot clean my house AND give special attention to certain areas.
I was told when I began services that each time one room would have the baseboards cleaned. I do not see this happening. If it is, it would be great to know which room had it done...instead of "all rooms". It seems like a very superficial clean.

Report a concern   October 4, 2019 — Rated 10 out of 10 by Julia huddlestone Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We like having the same Merry Maids come to our home each time. They (Misty and Trish) know us and our needs and expectations. They come on time and our careful with our belongings. Merry Maids is wonderful and well managed.

Report a concern   September 27, 2019 — Rated 8 out of 10 by J.W. Merry Maids of Indianapolis
What could we do to improve?

Lower prices!

Report a concern   September 26, 2019 — Rated 10 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

competency

friendly

courteous

consideraate

attentive

Report a concern   September 5, 2019 — Rated 10 out of 10 by stephen margrave Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They are hard-working young ladies who do a fantastic job and leave my apartment spotless. Well worth it and I'm definitely having them back!!

Report a concern   August 29, 2019 — Rated 10 out of 10 by Sherri Torres Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Ladies are so thoughtful and hardworking! Couldn’t ask for a better clean!

Report a concern   August 28, 2019 — Rated 10 out of 10 by M.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very reliable, Things were always clean without that industrial clean smell and feel.

Report a concern   August 27, 2019 — Rated 10 out of 10 by S.R.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Quick, efficient, and do not require any hand-holding, so to speak. Very responsive to special requests.

Report a concern   August 21, 2019 — Rated 10 out of 10 by John Vongunten Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish are our regular cleaning people; and besides doing an absolutely wonderful cleaning job every single time, they are are so nice and personable.

Report a concern   August 17, 2019 — Rated 10 out of 10 by Martha Martin Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We like having Misty and Trish as they are very competent and I know the house will be spick and span! They are the best of any we've had from Merry Maids.

Martha & Louis Martin


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