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2101 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My recommendation is based on the person's needs more than Merry Maids performance. However, the last cleaning we were out of the house for a short time and they arrived and left during that time. Maybe an hour. My husband's toilet had not been well cleaned. Usually, however, MMs do a great job!
I really like Merry Maids, but one time I had a dish broken which you refunded but it had a sentimental value. I really like it the more experienced people clean, they seem to know how to get the floors clean and don’t miss areas as others sometimes do. I realize some people might be having a bad day or are tired and that can have an effect on their cleaning. I am in the afternoon so that could be part of it. Overall, I like them because there are always two or three and they get done in a reasonable amount of time.
Appreciate nice clean smell of cleaning; also the same cleaners each cleaning (at least the leader).
Dust everything including ceiling fans. That includes the wall where the rug meet..
By wearing booties so that my white rug doesn't get soiled. Cleaning the bathroom shower with cleanser.
Flexible. The maid listens to the clients request. They are efficient, quick and dependable
Trish and Misty have been servicing my house cleaning needs for several years. They are very friendly, We have very good conversation while they are WORKING. They are very competent, go from 1 chore to another with out being told. These 2 ladies deserve some special praise. Name removed
Girls are friendly and except suggestions.
Becca works very hard and diligently to clean our home..... areas we’ve asked and not asked. She remembers also week to week what we like done without being reminded. My husband works from home and is very courteous with working around his office area.
We love Becca and her work in our home
Anne Steger
It's a pleasure coming home to everything in order, scrubbed fresh and smelling wonderful!
I like the cinnamon fragrance that is used. I also like the fact that the ladies clean everything very carefully.
Service was just fine really. Bathtub could have been cleaned a little better.
I like the flexibility of choosing times to be cleaned.
We love our Merry Maids ladies. Misty and Trish are awesome! They do a great job on our house and deal with our animals who love them as well
professional
competent
attentive
friendly
reliable
Thank you for keeping our church fresh and clean! You've been doing a great job and we love the cinnamon spray!
Danelle &Tracy are very good at listening to us.
I love that they are on time, do a great job and are friendly.
A couple times my toilet hasn’t been cleaned. My coffee table wasn’t swept under. Never mop under the dining room table.
You did a great job with detail cleaning
Merry Maids has been very reliable and easy to work with. The quality of the cleanings are always high. We love being able to come home to a clean house!
Did a great job
You are very consistent and I'm always happy to have a clean home!
They work hard and are efficient with their time. Very thorough cleaning work that leaves my place looking spic and span.
Merry Maids is very reliable, I appreciate the Text reminders and really like the attention to detail when requested.
Misty and Trish are my regular cleaners. They are very cordial and professional. They consistently do an awesome job cleaning my home. I especially like the way they clean my wood laminate floors. They always look so clean and shiny when they are done!
My house always looks great when I get home. Excellent work and I love how consistently good the work is!
there was just several places she didn't clean. what she cleaned she did very well, but she missed a few places.
I specifically asked the blinds be cleaned and they were not. Some light switches were not wiped down. I am sorry I was not home to do the final inspection.
Environmentally-friendly, effective, non-toxic cleaning products. Reliable people. Trustworthy management. What’s not to love about MerryMaids?!
Reliable and consistent. I love coming home to a clean house