What our clients think of us!

Reliable, trustworthy, thorough

We're fond of the women who work at our home, which makes it difficult to say that sometimes they just do a quickie dust and mop without being very thorough. Usually the cleaning is well done, but last week was a bit spotty. Perhaps you could give your associates a gentle reminder to continue making a "first impression" effort with the regular customers?

The people who come to our home are always prompt, friendly and professional - they do a great job - and always ask if there is something to focus on or special request. Always excellent service and very glad to see them come.

Very dependable and do a great job.

My home always looks great and they come at a scheduled time

An associate named Magee provided the most recent Merry Maids Cleaning Service. She was very pleasant, provided probably the best service that I have ever had from Merry Maids. I have been a Merry Maids client for more than 6 years.

Always reliable, always high quality. Love my Diana and McKenna team (they're the BEST!!!)

Consistently do a great job - show up on time and very reliable. Our home is sparkling after they provide the cleaning service.

I was very pleased with the service provided by Merry Maids.

It was so helpful! Misty and Savanah were so nice, and went above and beyond what I expected.

Efficient
Dependable
Home always looks beautiful

For the last few years the prices keep going up and the quality of the service has decreased. The baseboards are seldom done, many times there are still cobwebs after the cleaners leave, and the tiled floor almost always has an unsightly sheen after cleaning.

The last young lady was excellent. Tira

We have used Merry Maids for 10 years--always reliable, always do a great job, cleaners are polite and friendly.

Having the same person each time especially when requested

My home always looks amazing after Merry Maids is done

Cleaning day is my favorite day!! Merry Maids makes my home sparkle! I wish they could come clean every day!

Reliable, professional and great cleaning job every time!

Great staff

Whatever you use on stainless kitchen sinks.

Deep clean was charged but I received a sub par regular clean. I will give it one more time in case this was just a fluke.

Unfortunately there were too many cut corners. We had one half bath that didn’t even get touched. Lots of surfaces that were not dusted and floors not cleaned. Very disappointed :(

The cleaning people are a bit uneven. Some more thorough than others. The last person that came was excellent and we would like to have her here again. Audrey? Ashley"

Merry Maids do a professional cleaning job. The person doing the work is courteous, well mannered, goes straight to work upon arriving, is able to provide good conversation that does not interfere with the work to be done. I am usually notified that the worker will arrive shortly, I appreciate this little extra.

RELIABLE, TRUSTWORTHY, GOOD COMMUNICATION WITH OFFICE

There is always something left undone/missed and since you don’t have the same 2 gals come every time, you aren’t able to develop a consistent knowledge of their work to know if they are going to do a thorough job or not.

After Covid quality went way down. I understand.

This last 6 months it has still been sub par. The ladies who were here Tuesday did a little better dusting.

Overall, I’m dissatisfied. We used to get top to bottom edge to edge cleaning. That is no longer the case.

Wood floors weren't completely clean. Rest of the work done was good!

Always can tell when they have been there with carpets vacuumed, wood floors cleaned, bathrooms cleaned, and fresh smell!

Timeliness, excellence performance. And she seems to like and get along with our 15-year-old dog.