Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2203 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2013 — Rated 10 out of 10 by Chris Johnston Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We are very pleased with the professionalism of the employees who come to our home. They are friendly, courteous, and thorough.

Report a concern   October 7, 2013 — Rated 9 out of 10 by J.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love the flexibility of scheduling!!! Truly appreciate that for my crazy schedule. I love how the carpets are vacuumed and my hardwoods are cleaned. I do not like how the bathroom tile is cleaned.

Report a concern   October 4, 2013 — Rated 10 out of 10 by S.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything looks great usually, but I did find some thing in the formal livingroom buy our curtian on our white carpeting.I believe this must have been about 3 cleanings ago. I meant to call but I have had to have oral surgeries and I was not in the mood to deal with anything else at the time.

Report a concern   October 4, 2013 — Rated 9 out of 10 by J.G. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Merry Maids has a system for cleaning that makes sure the house is fully cleaned.

Report a concern   October 4, 2013 — Rated 10 out of 10 by Regina Stump Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Thorough and reliable!

Report a concern   October 3, 2013 — Rated 9 out of 10 by D.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Promptness, regular team who are familiar with my home, well cleaned, focus on any
areas I requestl,thorough and friendly.

Report a concern   October 1, 2013 — Rated 10 out of 10 by Marilyn Funke Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I can count on dependable service. I need that.

Report a concern   September 30, 2013 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We are very pleased with the work done by Merry maids.

Report a concern   September 28, 2013 — Rated 10 out of 10 by S.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always dependable, arriving on time. Leave the home smelling fresh and clean. Friendly, attentive to instructions. Stay on schedule.

Report a concern   September 27, 2013 — Rated 10 out of 10 by Kathleen Broady Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The girls are always prompt and polite. Amber
and Amy are the best. They seem to always want to
give 110%

Report a concern   September 24, 2013 — Rated 5 out of 10 by S.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Initial service was awesome, my initial deep cleaning was outstanding. The subsequent 4 cleanings or so were great, with Crystal. Since she has left the company my cleanings have just been "surface" jobs, not cleanings.

Report a concern   September 24, 2013 — Rated 8 out of 10 by A.S. Merry Maids of Indianapolis
What could we do to improve?

Nothing. What you do is great, I just don't talk too much about personal info at work.

Report a concern   September 24, 2013 — Rated 5 out of 10 by P.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

It seems like every other cleaning is excellent. However I couldn't even tell what they had done the last time. They were in and out so fast they could not have done much. There was dust and cobwebs behind the toilet. The floors didn't look well mopped, and the carpeting on the stairs did not appear to be vaccumed. The time before they did a great job. The time before that, not so good. This past time was the most disappointing.

Report a concern   September 24, 2013 — Rated 10 out of 10 by B.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very convenient. Ladies are ALWAYS so nice and accommodating.

Report a concern   September 24, 2013 — Rated 8 out of 10 by R.A. Merry Maids of Indianapolis
What could we do to improve?

Some of the edges are not getting vacuumed (e.g. in the entrances to a room).

Report a concern   September 22, 2013 — Rated 1 out of 10 by H.R.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

While the service started off great, quality has declined over the last few months. In our most recent cleaning, we found our small dog locked out in the garage when we got home.

Also, I regularly feel like the cleaning quality is extremely inconsistent across the house. I see dust collected on lamps, mold spots in our tub and on the tile walls-it sometimes feels like items are skipped outright.

Report a concern   September 20, 2013 — Rated 9 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

House is always very clean, and no sticky residue left on furniture or floors. Always smells great!

Report a concern   September 19, 2013 — Rated 6 out of 10 by M.R.K. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I was told they would be there between 10 and 12. When I called at 12:15 to find out why no-one had shown up, I was assured they would be there in 15 minutes. No explanation.

An hour later, I called back because still no-one. This time I was told I'd get a call back. A few minutes later they arrived, but I never got a call back, and the only explanation I got was that the last job took longer than anticipated.

If I had known no-one would be there until after one, I could have gone to work for a few hours. As it was, you wasted several hours of my vacation time. I don't appreciate that.

I have no idea what you can do to make things right.

Report a concern   September 18, 2013 — Rated 10 out of 10 by P.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

On time, reliable, efficient and very clean!!

Report a concern   September 18, 2013 — Rated 6 out of 10 by K.L. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I talked to an individual on Friday. An inspector will be out next time our home is cleaned. I feel that our home is being hurried through and small items are being neglected.

Report a concern   September 18, 2013 — Rated 8 out of 10 by B.K. Merry Maids of Indianapolis
What could we do to improve?

No suggestions

Report a concern   September 18, 2013 — Rated 9 out of 10 by Jan Kaufmann Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love the vinegar and earth friendly products you use. Housekeepers are very friendly and kind.

Report a concern   September 18, 2013 — Rated 10 out of 10 by K.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable, consistent, and thorough.

Report a concern   September 18, 2013 — Rated 10 out of 10 by L.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The efficiency and the attention to detail

Report a concern   September 17, 2013 — Rated 9 out of 10 by L.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies were very nice and went to work as soon as they got to my place. They did a nice job but knocked a slat out of my bedroom vertical blinds and did not tell me they had done so. If something like that happens I would like to know about it.

Report a concern   September 14, 2013 — Rated 8 out of 10 by K.G. Merry Maids of Indianapolis
What could we do to improve?

Improve a few little details, ie. clean tile around garden tub

Report a concern   September 10, 2013 — Rated 10 out of 10 by P.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

You have "industrial" strength products that really get things sparkling clean.About services,I like having the same cleaning ladies every time-which is not always the case.Some cleaners are better than others.I`ve had other companies clean my house & they weren`t very good.

Report a concern   September 4, 2013 — Rated 10 out of 10 by M.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

No "smelly" cleaners or air fresheners are used.

Report a concern   August 23, 2013 — Rated 0 out of 10 by L.N. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Everything has disappointed me!

Report a concern   August 19, 2013 — Rated 10 out of 10 by Melvin Glover Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My home always smells si fresh and clean. The carpet feels soft upon walking on it. I like the lines that are vacuumed into my furniture. Amber Rigers is the best. I love when she comes with a crew. If you sent Amber each time that would be great. The crew is always friendly.


Privacy Policy