What our clients think of us!

Very reliable, easy to reach, and do not hassle me. I just know it will get done.
No call in sick etc

The consistency of the cleaning. Everyone who has come here has done a very good job.

Try to keep wood floors clean. We have quite a few wood floors, they are dusted, but not cleaned.

Lower your prices by a little bit to be competitive with other cleaning companies.

Everything was clean and sparkling. Extras like the stickers on the paper towels & toilet paper are a nice touch.

We are very pleased with the professionalism of the employees who come to our home. They are friendly, courteous, and thorough.

I love the flexibility of scheduling!!! Truly appreciate that for my crazy schedule. I love how the carpets are vacuumed and my hardwoods are cleaned. I do not like how the bathroom tile is cleaned.

Everything looks great usually, but I did find some thing in the formal livingroom buy our curtian on our white carpeting.I believe this must have been about 3 cleanings ago. I meant to call but I have had to have oral surgeries and I was not in the mood to deal with anything else at the time.

Merry Maids has a system for cleaning that makes sure the house is fully cleaned.

Thorough and reliable!

Promptness, regular team who are familiar with my home, well cleaned, focus on any
areas I requestl,thorough and friendly.

I can count on dependable service. I need that.

We are very pleased with the work done by Merry maids.

Always dependable, arriving on time. Leave the home smelling fresh and clean. Friendly, attentive to instructions. Stay on schedule.

The girls are always prompt and polite. Amber
and Amy are the best. They seem to always want to
give 110%

Initial service was awesome, my initial deep cleaning was outstanding. The subsequent 4 cleanings or so were great, with Crystal. Since she has left the company my cleanings have just been "surface" jobs, not cleanings.

Nothing. What you do is great, I just don't talk too much about personal info at work.

It seems like every other cleaning is excellent. However I couldn't even tell what they had done the last time. They were in and out so fast they could not have done much. There was dust and cobwebs behind the toilet. The floors didn't look well mopped, and the carpeting on the stairs did not appear to be vaccumed. The time before they did a great job. The time before that, not so good. This past time was the most disappointing.

Very convenient. Ladies are ALWAYS so nice and accommodating.

Some of the edges are not getting vacuumed (e.g. in the entrances to a room).

While the service started off great, quality has declined over the last few months. In our most recent cleaning, we found our small dog locked out in the garage when we got home.

Also, I regularly feel like the cleaning quality is extremely inconsistent across the house. I see dust collected on lamps, mold spots in our tub and on the tile walls-it sometimes feels like items are skipped outright.

House is always very clean, and no sticky residue left on furniture or floors. Always smells great!

I was told they would be there between 10 and 12. When I called at 12:15 to find out why no-one had shown up, I was assured they would be there in 15 minutes. No explanation.

An hour later, I called back because still no-one. This time I was told I'd get a call back. A few minutes later they arrived, but I never got a call back, and the only explanation I got was that the last job took longer than anticipated.

If I had known no-one would be there until after one, I could have gone to work for a few hours. As it was, you wasted several hours of my vacation time. I don't appreciate that.

I have no idea what you can do to make things right.

On time, reliable, efficient and very clean!!

I talked to an individual on Friday. An inspector will be out next time our home is cleaned. I feel that our home is being hurried through and small items are being neglected.

No suggestions

I love the vinegar and earth friendly products you use. Housekeepers are very friendly and kind.

Reliable, consistent, and thorough.

The efficiency and the attention to detail

The ladies were very nice and went to work as soon as they got to my place. They did a nice job but knocked a slat out of my bedroom vertical blinds and did not tell me they had done so. If something like that happens I would like to know about it.