- Phone: 3174689389
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based on 2101 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dependability, flexibility,,good,work. ,looks and smells clean when they are finished.
Your prompt service and pleasent workers
The service team is very reliable, trustworthy and does an excellent and thorough cleaning service. The products used in my home have never damaged any surfaces, left a residue or a strong chemical smell.
More consistency in the quality of cleaning
My house was very clean and the girls even did extra things that were unexpected.
Professional and most of the time very thorough cleaning services.
My house always looks perfect when they visit.
Some times when the girls come to clean the house, they are in a rush and miss some things to clean or dust. This is not like with every time, but occasionally this is what happening. I am ending up cleaning after they left.
I like the way everything looks and smells after they have cleaned my house. I've always been able to get good timely service.
very reliable, always respond to my requests and do a great job!
The cleaning was less than what I expected. They came late and were here(my home) only an hour and a half I was told would be about 3 hour for the $200. As I see it I paid over a hundred dollars a hour for less then a good job. Certain things were done well others not.
Quality and consistency of the service. Consistency of the employees is valued.
clean smelling and do the job. Girls are quick and to the point!
The products get the job done and the house smells fresh and clean.
No matter what team shows up their work is always satisfactory.
You are thorough and the products give a good clean.
So glad I called Merry Maids. Noticeable difference in quality of cleaning services! Everything shines and sparkles and I have confidence things are done correctly.
Scrub showers better. Master shower still had mildew left in after cleaning.
The ladies that come and clean for us are very nice and very trust worthy. We feel safe with them in our home and they always do a good job. It is nice to come home after our home is cleaned you can tell it has been done by the look and smell.
I have been a Merry Maids customer many years and at first I was completely satisfied. Laztely the quality of your performence has gone down. In the beginning you provided the same workers and I was pleased with their experiennce and performance. Lately I never know who is coming and what time they will show up. This is very distracting to me. As a result the quality of work has gone from good to fair and in some cases poor. This last week the quality of work was very poor. I can only hope you will do something to improve the service you have been providing.
Name removed
No complaints
Friendly, cheerful, thorough, eager to please. Appreciated that even when they washed some of my dishes, they used their own towels to dry them. Appreciated the lemon oil used on my woodwork. $45 per hour is much more than several of my friends who have regular housekeeping done pay their cleaners, and is prohibitive to my using Merry Maids on any kind of regular basis, but they"ve been great both times I've used them for special situations.
Improve scheduling.
reliable, friendly, thorough, arranging lttle things to look neat
my house is less than 1000, one level and and it cost 90-105 to clean, thats too much. alsoi found where the floors werent cleaned and just expected it to be cleaner for that price.
I believe you have done a much better job the past few times on my home, especially the floors. I am a single man in a large home and I keep it very neat. It should be a very easy job so my expectations are that they go a little above and beyond in some areas while they are there. I am much more pleased now.
I loved the wall cleaner and you sent nice people who worked their butts off!
I like that no matter how messy or dirty my home is they don't make me feel bad or embarrassed. which I often am. I also like the special attention rooms.
Responsive to feedback and willing to adapt to our specific needs.
Prompt, professional, and through. Great attention to detail. Made my house sparkle!