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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Little things are often overlooked. such as not sweeping under the bathroom cabinet/sink, washing both inside and outside glass on doors.
Your personnel were friendly, fast and thorough. They left my home sparkling clean!
Looks clean, smells clean. They do work I can no longer do. First name removed Ealla
I like how I can always count on my house being exceptionally clean when I get home!
Focus on the little details.
The products do the job. The ladies are friendly and open. I would only add that the 4 queen Ann chairs should be dusted under the seat. We like the service and those who provide it very much.
The ladies and the smell of your cleaning solution.
Communication is very good. Promptness and personnel are both excellent.
Your workers are very nice and friendly. It smells cleaner when they get finished!!
The ladies are coming to do a second walk thru. Some issues that concerned me were cobwebs, and appliance cleaning. For the most part though they did a good job. But I paid around $400 and wanted it do be done with great effort.
Bathrooms and hard wood floors
Very reliable, easy to reach, and do not hassle me. I just know it will get done.
No call in sick etc
The consistency of the cleaning. Everyone who has come here has done a very good job.
Try to keep wood floors clean. We have quite a few wood floors, they are dusted, but not cleaned.
Lower your prices by a little bit to be competitive with other cleaning companies.
Everything was clean and sparkling. Extras like the stickers on the paper towels & toilet paper are a nice touch.
We are very pleased with the professionalism of the employees who come to our home. They are friendly, courteous, and thorough.
I love the flexibility of scheduling!!! Truly appreciate that for my crazy schedule. I love how the carpets are vacuumed and my hardwoods are cleaned. I do not like how the bathroom tile is cleaned.
Everything looks great usually, but I did find some thing in the formal livingroom buy our curtian on our white carpeting.I believe this must have been about 3 cleanings ago. I meant to call but I have had to have oral surgeries and I was not in the mood to deal with anything else at the time.
Merry Maids has a system for cleaning that makes sure the house is fully cleaned.
Thorough and reliable!
Promptness, regular team who are familiar with my home, well cleaned, focus on any
areas I requestl,thorough and friendly.
I can count on dependable service. I need that.
We are very pleased with the work done by Merry maids.
Always dependable, arriving on time. Leave the home smelling fresh and clean. Friendly, attentive to instructions. Stay on schedule.
The girls are always prompt and polite. Amber
and Amy are the best. They seem to always want to
give 110%
Initial service was awesome, my initial deep cleaning was outstanding. The subsequent 4 cleanings or so were great, with Crystal. Since she has left the company my cleanings have just been "surface" jobs, not cleanings.
Nothing. What you do is great, I just don't talk too much about personal info at work.
It seems like every other cleaning is excellent. However I couldn't even tell what they had done the last time. They were in and out so fast they could not have done much. There was dust and cobwebs behind the toilet. The floors didn't look well mopped, and the carpeting on the stairs did not appear to be vaccumed. The time before they did a great job. The time before that, not so good. This past time was the most disappointing.
The quality of the work was fantastic. Our home was cleaned to perfection.