What our clients think of us!

reliable, friendly, thorough, arranging lttle things to look neat

my house is less than 1000, one level and and it cost 90-105 to clean, thats too much. alsoi found where the floors werent cleaned and just expected it to be cleaner for that price.

I believe you have done a much better job the past few times on my home, especially the floors. I am a single man in a large home and I keep it very neat. It should be a very easy job so my expectations are that they go a little above and beyond in some areas while they are there. I am much more pleased now.

I loved the wall cleaner and you sent nice people who worked their butts off!

I like that no matter how messy or dirty my home is they don't make me feel bad or embarrassed. which I often am. I also like the special attention rooms.

Responsive to feedback and willing to adapt to our specific needs.

My maids are great!

The maids were at my house way too long. This caused me to miss an appointment and class. By the time they left, I was worn out. I also had to have them come back because they missed quite a bit the first time. I also found them to be a little clumsy. Right now I am not sure if I will re-hire you or not.

The house is always clean - and smells nice! The gals are always really nice to my dog, which I really appreciate.

I don't think the cleaning as been working out for me. I will no longer need your services. Thank you

too soon to tell

aroma

The house looks clean.

I like coming home to a clean, fresh home.

I had forgotten it was cleaning day. When I walked in my home after a long week of work, I was overwhelmed with gratitude. I appreciate every service!
Jennifer Streit

I like that you work in teams and that the teams always do a good job!

Friendly to environment

great customer service

I recently called regarding concerns I had about thoroughness of dusting and floors. My last cleaning was much better.

There is a consistently good job every time. I really like having the same crew, as I feel the more they know a house, the better they do. Our crew leader is Angie, and she has just got to be one of the best employees that Merry Maids has!

They are always friendly and do a good job.

The team that cleans our home is great. They always ask how they are doing, they are always energetic, and they do a great job! Please don't change them as they are Merry Maids for us. Name removed and Name removed

Seems to do the job/ The two ladies we have cleaning have done a good job..... Thank you.

The staff is curteous and professional. The products used leaves a fresh clean smell.

I found that the service provided was only a cursory cleaning with no attention to detail. The job is so rushed that obvious things are missed. I also find that while Merry Maids spends a lot of time seeking feedback, they do not actually make any effort to improve. I terminated my service today and was not even asked why I was terminating. Some examples of the issues I had are: I found a stain in my toilet after a recent cleaning which remained after the subsequent cleaning. I had to clean it myself. I also noticed a dead fly on the white marble fireplace hearth just before my last clean and it was still there after the clean despite the living room being a "special area of attention" for that clean. I was recently embarassed by cobwebs hanging from my dining room light fixture when I had friends over to dinner the day after a cleaning. There has been no effort to remove scuff marks from floors. The kitchen sink was left dirty on at least one occasion.

The services are consistly good and the ladies are always professional and punctual.

offer periodic thorough cleaning; biweekly cleanings basically "run through the middle of the room" and don't address corners, woodwork, etc.

Upon arriving, ask me if there is anything I want done that week. Special attention to...

Nothing, I just don't know anyone who needs your services.

I had called after the August cleaning and ask that the dusting improve - the top of the refrigerator the treadmill, as well as, the ceiling fans needed to improve as it is less than acceptable (would not pass the white glove test); also the entrance rug did not appear to have been swept.