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based on 2148 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough, clean special areas if asked, pleasant, prompt
Friendly and trust worthy workers.
Consistent service, you know what to expect and you get it.
Put items back the way they found them
If older clients could get a set time of the day each cleaning would be great.
Great team shows up on time very other week and does a phenomenal job! Love you guys!
Quick and polite…do a good job.
Very clean and not fake smelly.
Excellent
cleaning products
When the cleanings are thorough, they are good. That's about 75% of the time. Given that the price went up and the cleaning consistency didn't, I really can't recommend Merry Maids to friends.
Better consistency. Although difficult would prefer a constant team.
Everything seems to be okay right now, but have had some breakage on 2 different items this past year. One
has been settled -- the other still waiting to get an estimate on the doorstop that was broken at the front door.
Some dusting gets overlooked
I like that I come home to a clean house! I like that they work around my mess!
They come and get right to work. WE have too many piles of stuff and you clean around them. THANKS for your work.
My last cleaning things were not put back in place, the kitchen cabinets did not appear to be wiped down, the stainless steel appliances were not cleaned and the gas burners were left very dirty.
Friendly and very detailed cleanings
My mother - in-law awe quite pleased with their work. They were friendly, courteous and left a clean house.
always friendly and cheerful.
It's clean without smelling like cleaning products. Cabinets in kitchen looked so much better! Somehow got them spanking clean without dissolving the paintjob. :)
Amber & Amy did a very nice job this week, please tell them thanks!
I like the smell after they have cleaned. I like that they do the little extras that I ask. They are efficient and do a good job. I am not sure what is being used on the showers now, but I liked the old product better.
They did a terrific job and I felt completely comfortable with them in my home. It looked and smelled fantastic after they were done.
Merry Maids took complete care of my home and I look forward to every time they clean!
Shelves/holders in shower not cleaned, behind sofa not vacuumed, areas of floor not very clean
Tracy and Kathy always do a great job.
Dependable, thorough, reasonable, personable
Merry Maids staff is always good to work with - pleasant, reliable and responsive to requests. I've been a customer for a long time.
The cleaning is good. The cleansers seem effective. I see some speeding through the dusting and vacuuming and go back over and under some places. The blinds and bathrooms build up. Yet, I like clean and you can't do everything.
I'm thankful for your service.
I very much like the ladies who clean our house, unfortunatley, there is always something they don't complete such as dusting pieces of furniture. We came home last time to find a big wet spot on my daughter's carpeted, bedroom floor and two wet bath towels wadded up in our bathroom. The towels smelled like cat urine and we had to throw them away. There was no note regarding the spill.