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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After cleanings we find a few nicks (black marks) on the walls.
Paid same price as usual but they didn't do as good of a job this time as they usually do. And, was informed their prices would be increasing.
Friendly staff, great work!
the "maids" are pleasant and do the work very competently
you are doing a great job keep it up.
Lately, only one in three cleaning is thorough. The others cleanings miss some pretty big things, like a whole rug doesn't get vacuumed, the trash doesn't get collected, cobwebs build up. Then I clean what was missed.
Employees have been very cooperative when given suggestions. They are always friendly.
Always very thorough and smells great!
I am very happy with all you do. Thank you
The service has seemed to decline over the last few months. Not having a dedicated team coming to the home is a problem. I had Sherry come do an inspection while the crew was here last Friday (8/14). I explained the issues we were seeing. Sherry was going to see about getting us a dedicated team and perhaps change the day from Friday.
The gals that clean our office are really friendly and do a great job. We couldn't be more pleased with the service they provide. I can always tell when they've been here because our office is so clean and smells fantastic!!!!!!!
Already recommended to two coworkers who had previously had a poor experience. Judy did an absolutely incredible job and my apartment looks cleaner than when I moved in.
My banisters were not wiped down. The master shower needed a little more work. They did not wipe down the washer, dryer or deep freezer in the laundry room. The stove top in the kitchen was not cleaned.
I have stove top cleaner that they could've used, and I specifically pointed out to clean the banisters with a rag wet with water. That would have gotten the grime off with no problem. I had to do it myself when I returned home.
they get the job done well.
The team I usually have, Tracy and Kathy are efficient and thorough and always make my home look fresh and make me love it again.
Consistent quality!
We love Sara and Aloyna! They always go above and beyond to make the house sparkle. We don't particularly care for the Merry Maids all in one products, so we provide our own. We love the consistency and the flexibility. As a family with two small children, we appreciate being able to reschedule if needed due to a sick kid!
Wonderful service. Great teams. Efficient. Friendly.
Love the smell when I return home! When I have had a chance to interact with the ladies who clean (as well as on the phone), I've been impressed with their professionalism and kindness. Thank you!
Most of the house looked great. There were a couple of areas that were not touched at all, like the edges of the refrigerator door, the kitchen back splash, the master bathroom had soap scum, and the pantry wasn't cleaned. I have cleaned these myself and will not need someone to come out.
The service provided by Misty and Trish is outstanding. They are exceptional in their attitude towards the job and their performance of it. I have requested their services on a permanent basis. The products they use do the work without offensive odors or after effects.
Very good cleaning crew, very thorough and polite. Bring them back anytime.
I am very happy with the team that cleans my home.
Paid attention to details and did the deep clean very quickly.
The young ladies are efficient, polite and knowledgable.
Very dependable and the cleaners are very efficient.
You did a great job last week when I really needed you (before an out of town guest arrived)! And I really like the fact that when I came home there wasn't overly strong scents (chemical/cleaning or air freshener)
Your team does such a fantastic job at our home. We always look forward to the evening after your service because our home smells and feels so clean.
The girls you sent did a fantastic job!
Always great job!